VW Quality
VW Quality
Supplier
Excellence
Quality
Dr. Matthias Grupe
Capability Group Supplier Quality Audit
Group Supplier Quality Audit Quality Licence For Suppliers of the Volkswagen Group
Dr. Matthias Grupe Slide: 1 /16
Führerschein
International driving licence Routine checks
Basic inspection Practical Inspection Technical review for suppliers
No faults detected
A 100 - 92 %
B Fault, improvement programme required
82 - 91 %
Serious faults with direct impact on the product
C 0 - 81 %
Penalty points
Monitoring of delivery quality
Basic requirements
Product audit (VDA 6.5)
of the norm and
the car industry
QM manual for procedure / work instructions, Customer-specific product and process requirements
application of QM system and ongoing improvement process
Basic requirements
of the norm and
the car industry
of quality management
Quality capability
Inspecting the suppliers on-site in terms of the suitability
of manufacturing processes & operating means, the
qualification or personnel and evaluating material flow
Verification mgmt.
Potential analysis Process audit Product audit Parts requiring mandatory documentation
A 100 - 92 %
Supplier evaluation Process development
B 82 - 91 %
Series production
& qualification C 0 - 81 %
Quality performance
If required
Problem analysis
A / B / C Process audit
Qualification programme
Quality capability
Technical review for
suppliers
Certificate
Verification mgmt.
Potential analysis Process audit Product audit D / TLD
The technical revision for suppliers is an analysis tool with which the VW employee
responsible for the component can check if the system, product, product family or the
manufacturing process correspond to the requirements of the Volkswagen group at all times.
Technical Review
Trigger
Technical Review
Questionaire focus
• Technical documentation and releases,
product history, revision states,
• Series testing, inspection records,
• Test processes, test equipment, test capacity,
• Process capability, safeguard measures
Improvement actions from audit, effectiveness,
• Internal audit, requalification test,
• Actions on sub-supplier side,
• agreed test procedure with supplier,
• Personal qualification,
• Safeguarding of TLD.
Group Supplier Quality Audit
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Duty of care
Technical Review
Escalation scheme
Veto right in
purchasing process
A 92 - 100 % quality capable Classification of the quality performance
B 82 - 91 % limited quality capability
A/B/ C
C < 81 % not quality capable
Target: heigthened
preventive safeguard
actions
even on sub-supplier side
(10% of audit activities in 2007)
Group Supplier Quality Audit
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Facts and datas for the audit/TRS:
• Number of group serial suppliers world-wide: approx. 7000 with approx.
10000 production units
e Strong processes s
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e Excellent customer service
Quality M
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( quality of service )
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Capability
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rP ocess orietn ation