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Dwight Apacionado

Jean Mariel A. Balahadia


Jomarie Castillo
Harvey Hemphill
Evita Diane D. Leonardo
Jhon Rhobie Mangeron
Organizational
Development
 Organizational Development (OD)
is a process of making an organizatio
n more efficient in achieving its desire
d goals.
 The purpose of OD interventions is t
o enhance productivity, performance
or behaviors via a set of organized ind
ividual and team activities.
Steps in OD Interventios
Step 1: Entry

The requirement for change within a company


becomes apparent. An issue is identified. So
mebody, or a group of individuals within the
organisation, search for a person who is skille
d enough to examine the problem or facilitate
change.
Developing a personal definition of OD
Step 2: Start Up

The change agent gets into the scene. He wor


ks to describe issues surrounding the problem
and tried to secure commitment to a change a
ttempt.
Step 3
Assessment of OD
Assessment of OD
• Assessing OD intervention
involves judging about
whether an intervention
has been implemented as
intended and if so,
whether it is having
desired results.
Assessment of OD
• There are two distinct types of
OD assessment: On intended to
guide the implementation of
intervention and another to
assess their overall impact.
• Assessment aimed at guiding
implementation may be called
implementation assessment
and assessment intended to
discover intervention outcomes
may be called evaluation
assessment.
Assessment of OD
• Assessment of OD involves
decision about measurement
and research design.
• Measurement issues focuses
on selecting variables and
designing good measures.
• Research design focuses on
setting up the conditions for
making valid assessments of
an OD interventions effect.
Implementation and evaluation
assessment
10 techniques for gathering requirements
#1: One-on-one interviews
#2: Group interviews
#3: Facilitated sessions
#4: Joint application development (JAD)
#5: Questionnaires
#6: Prototyping
#7: Use cases
#8: Following people around
#9: Request for proposals (RFPs)
#10: Brainstorming
.
Implementation Evaluation
Feedback Feedback
• Feedback aimed at • Feedback aimed at
guiding determining impact of
implementation efforts intervention
• Milestones, • Goals, outcomes,
intermediate targets performance
• Measures of the • Measures of the
intervention’s progress intervention’s effect
ACTION PLANNING
 Action planning is the collaborative
process of systematically planning
a change effort using sound strate
gies, change models, and change p
rinciples.
STEPS IN THE ACTION PLANNING PROCESS
Define the Problem(s)

Collect and Analyze the Data


Clarify and Prioritize the
Problem(s)
Write a Goal Statement for
Each Solution
Implement Solutions:
The Action Plan
Monitor and Evaluate
Restart with a New Problem, or
Refine the Old Problem
SUCCESS FACTORS IN
ACTION PLANNING
Reducing
operational
expense

Enabling Supporting
flexibility efficiency in
and agility business

Ensuring
Enhancing
security
customer
and
experience
compliance
CRITICAL ROLES IN
SUCESSFULLY MANAGING
CHANGE
1. COMMUNICATOR
2. LIASON
3. ADVOCATE
4. RESISTANCE MANAGER
5. COACH
THANK YOU!

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