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Flipkart: Logistics Excellence in Online Retail: Supply Chain Management
Flipkart: Logistics Excellence in Online Retail: Supply Chain Management
3 18P089 Mudit
Started with selling books and in 2010 branched out to selling CDs, DVDs,
mobile phones & accessories, cameras, computers, computer accessories
and peripherals, pens & office supplies and other electronic items.
Vendors
Ekart/
3PL
WS Retail
Product & Business
Technology Development
Operations
Reverse Customer
Procurement Logistics Logistics Support
Flipkart’s Warehouse Management System
Issues in warehouse management System
• Minimal automation in the inward processing phase
• Difficulty in mobility due to packaging litter
• Scalability issue because of category wise storage
Selection of
Searching by Placement Payment of
the Required
Customer of the Order the Order
Item
Item Not
Found Item Found
Customer Updated on the
Item Forwarded to Regional Procurement Team(RPT) for JIT
status of Shipment (via sms,
from local vendors
e-mail or website)
Item Not
Item Not Found Found Item Found