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Human Resources Management

Woodenship - Group 8

Group Members

• Anand Kumar Jha - 19P007 • Jhanvi Dubey - 19P024


• Rachita Agarwal - 19P034 • Shivam Agarwal - 19P049
• Rishabh Singh - 19P039 • Tarun Lahoti - 19P057
Woodenship: Journey so far
• Founded by Amir Siddiqui in 2013 after he returned to India after an MBA
from Stanford
• Had an offer from Amazon in Seattle but left it to pursue an old dream
• Wanted to brand and market Indian traditional food items
• Set up a manufacturing facility in Noida and a R&D unit to focus on recipe
formulation

Product Portfolio:
• In 5 years of time, launched close to 35 different products in the Foods & Beverages industry
• Bottled Aam Panna (most popular SKU), Packaged Coconut, Sesame based sweets
• Environment friendly disposable utensils made from Wood and Banana Leaf
Expansion Plans:
• Annual sales revenue crossed 300 crores
• YoY Growth Rate: 80% in each year
• Capacity expansion in Noida and Amir appointed 2 co-manufacturers- Pune and Madurai

Distribution Network:
• Leveraged the E-commerce boom in India
• Close to 80% of the revenues came from the 3 major e-commerce companies in India
• Remaining 20% from B2B arm of their business – Selling to Hotel, Restaurant Chains, Airlines,
Multiplex Chains
• No Sales team and network of distributors

Road Ahead:
• Setting up its own distribution network and sales field force team
Key Steps:
• Amir hired Mr. Stanley Matthews as the Sales Head for Woodenship
• Stanley emphasized the importance of Sales Officers
• Sales Officers: Day to Day Engagement with distributors, supervisors for distributors’ sales team
• Sales Officers  Area Sales Managers (North, South, East & West)  Regional Sales Manager

Key Determinants:
• Number of Sales Officers required to serve customers
• Number of Outlets, Distributors being serviced in a zone
• Number of Distributor Salesmen

Objectives:
• Undertake a benchmarking exercise in FMCG sector and list parameters for work load exercise
• Propose an optimal ratio of headcount at each level
• Design a Sales Incentive Scheme: Performance Management Program with defined monetary rewards
• KPIs based on team goals rather than individual centric only
1. Evaluate Business Economic Value Drivers- The sales force is impacted by several factors such as does the
company have the best product, best price, best delivery, and best market coverage or does it rely heavily on the
business relationships maintained by the sales force? Relative to business operations and culture, how realistic
are management’s sales goals and marketing strategy? Is there enough inside sales support and investment in
promotion and marketing. All of the above factors are business drivers and should be looked into while
designing sales incentives.
2. Analyze Current Plan Effectiveness- We also have to look into whether the current incentive plan is effective or
not before determining the incentive plan.
3. Determine Pay Strategy – Determine the current pay strategy. Determine what level of pay and
performance is required to reach the 50th or 75th percentile of the market? Are there unique scientific or
technical skills required for the job?
4. Payout Modeling – What is the payout under various situations: below budget, at budget and above budget? Is
the plan capped or uncapped? Does the commission rate increase after the company reaches various
performance levels? Payout modeling is intended to ward off the effects of ‘unintended consequences.
5. Administrative Guidelines and Communication – The actual payout for sales
incentive plans istypically monthly or quarterly. The frequency of the payout helps to
tie specific sales events to specific cash payments, thus keeping the sales force
motivated

Determining Sales incentives


We’ll take into account the following three factors while determining the incentives that can be provided to the
sales force. There can be other factors that can be taken into consideration too.

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