MGMT Competencies
MGMT Competencies
Management
MGT 301
Muhammad Jameel
Qazi
Management: A Competency Base Approach
Methodology
Lectures
Videos
Cases
Presentations
Discussions and debates
Research reports
Projects
Webpage, Blog, Wiki, email
http://faculty.kfupm.edu.sa/MGM/jamilqaz/
http://mgt301.pbwiki.com/
http://mgt301.blogspot.com/
[email protected]
Chapter 1
Managing in a Dynamic
Environment
Learning Objectives
Define Managers And Management.
Explain What Managers Do.
Describe The Competencies Used In
Managerial Work And Assess Your Current
Competency Levels.
Introductory Concepts: What Are
Managerial Competencies?
Global Strategic
Awareness Action
Competency Self-Management Competency
Competency
A Model of Managerial
Competencies
(adapted from Figure 1.1)
Communication
Competency
Planning and
Teamwork
Administration
Competency
Managerial Competency
Effectiveness
Global Strategic
Awareness Action
Competency Self-Management Competency
Competency
What Is An Organization?
A formal and coordinated group of people who
function to achieve particular goals
These goals cannot be achieved by individuals
acting alone
An organization has a structure, discussed in depth
in Chapter 11
Characteristics of an
Organization
An organization has a structure.
Goals
Purpose that an organization strives to achieve;
organizations often have more than one goals, goals are
fundamental elements of organization.
Organizing
Planning Leading
Controlling
Management Process and Goal Attainment
Management and Organizational
Resources
Planning involves tasks
that must be performed to
attain organizational goals,
outlining how the tasks
must be performed, and
indicating when they
should be performed.
Planning
Top
Top
Managers
Managers
MiddleManagers
Middle Managers
First-LineManagers
First-Line Managers
Nonmanagers
Nonmanagers
Levels of Management
First-line Managers: have direct responsibility for
producing goods or services Foreman, supervisors,
clerical supervisors
Middle Managers:
Coordinate employee activities
Determine which goods or services to provide
Communication Competency
Teamwork Competency
Multicultural Competency
Self-Management Competency
Communication Competency
Ability to effectively transfer and exchange information
that leads to understanding between yourself and others
Informal Communication
Used to build social networks and good
interpersonal relations
Formal Communication
Used to announce major events/decisions/
activities and keep individuals up to date
Negotiation
Used to settle disputes, obtain resources,
and exercise influence
Deciding what tasks need to be done, determining
how they can be done, allocating resources to enable
them to be done, and then monitoring progress to
ensure that they are done
Information gathering, analysis, and problem solving
from employees and customers
Planning and organizing projects with agreed
upon completion dates
Time management
Budgeting and financial management
Accomplishing tasks through small groups of
people who are collectively responsible and
whose job requires coordination
Designing teams properly involves having
people participate in setting goals
Leapfrogging competitors
Snapshot
Snapshot
Part V; Leading