ADMINISTRATIVE OFFICE

MODULE
1
MANAGEMENT
Hooray to a new academic year!
The journey in this pandemic has been MODULE CONTENT
tough yet you made it. New normal has
come, but the learning must continue.
This would be happy and exciting! As we
start digging through this course pack, we
will focus on the topics dedicated to the
Administrative Office Procedure, which CHAPTER 1:
focuses on the Office Management,
Human Resource and Operations
Management, Banking and Finance, Introduction to
Entrepreneur and other allied business
courses. Administrative Office
Administrative Office
Management is also useful for career Management
oriented people whose works deal on
communication, manage information, use
technology, handle records, work with
people and solve problems in an office
setting.

Intended Learning Outcomes

At the end of Module 1, you should be able to:

• Know the importance of teamwork in workplace.

• Identify the advantages and disadvantages of workplace flexibility.

• Understand what is administrative office management.

• Differentiate the Administrative Office Management from today to yesterday.

 CHAPTER
“The Office environment that people live in
1 Introduction to
Administrative Office
and work in, dictates your culture and how
people make decisions.
Management
- Keith Rabois

TIME FRAME

TA K E T H E C H A L L E N G E !

In this lesson, challenge yourself to:

a. Describe the purpose of an office and office activities

b. Explain how technology influences office practices and
c. Describe alternative offices.

G E T T I N G S TA RT E D

Good day! Did you know in what part of the importance of teamwork in the workplace?
In what way to differentiate the Administrative Office Management from today to
yesterday? Or, How to identify the advantages and disadvantages of workplace
flexibility? If all your answers are no, take the hint as we go deep with Administrative
Office Management to know the real world of Office as workplace and learn more on
what possible to do.

A C T I V I T Y

GIVE YOUR OWN PERSPECTIVE

Hi student! You are now challenge to give your own perspective on the
following terms. I know you can do it! Are you ready? Now, let us get
started! .
 A C T I V I T Y

1. TEAM WORK
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2. FLEXIBILITY
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3. COMPETENCE
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4. COMMITMENT
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5. TRUST
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 A C T I V I T Y

TRUE OR FALSE

Hi student! You are now challenge to identify whether the statements is

true or false. Do your best and analyse each sentences to determine the right
answer.

________ 1. According to S.C. Gault on the Law of Countability, “teammates,

must be able to count each other when it counts”.

________ 2. The Knowledge Management involves organizing, retrieving,

acquiring and maintaining information closely related to data management.

________ 3. The Controlling function is about the quality and quantity of the work.

________ 4. The Information Management it involves managing the organization’s

intellectual capital, human resources and strategic relationships.

________ 5. According to H.B. Carmona “We don’t work for each other, we work
with each other.

________ 6. The Administrative Assistant is responsible for compiling or even

composing some parts of a formal report.

________ 7. The ELEGANT GARMENT CORP. provides comprehensive

recruitment system training program and standards.

________ 8. The Directing function is about planning and development.

________ 9. Some of the competencies which he or she is expected to posses are

leadership, accuracy and ability to cope without pressure.

________ 10. The Staffing function is about the growth and experiences of an
employee.
 A N A LY S I S

Hello student! How was your experience with the activities? Are you
having fun? If so, that is great. Right now, let us try to wrap up your
experiences with the two activities. Let us try to answer the following
questions:

Base on the lesson, What is teamwork important in the workplace?

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What are the advantages and disadvantages of Workplace Flexibility?

______________________________________________________
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What is the difference in today’s AOM from yesterday?

______________________________________________________
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 A B S T R A C T I O N
Competence is necessary too. If you go
into surgery because of life-threatening illness,
ADMINISTRATIVE OFFICE
would you be happier to have a good surgeon
MANAGEMENT who is a bad person or a good person?

AOM- It is profession involving the design, Commitment teams succeed or fail based
implementation, evaluation, and in teammates commitment to one another.
maintenance of the process of work within an
office or organization, in order to maintain Consistency if you want your teammates
and improve efficiency and productivity. to have confidence in you, they should know
that they can count on you day in day out.
TEAMWORK Cohesion it is the ability to hold together
no matter how difficult the circumstances get.
Why is Teamwork Important in the
Workplace? Fostering teamwork is creating a
work culture which values collaboration. In a
teamwork environment, people understand and
WORKPLACE FLEXIBILITY
believe that thinking, planning, deciding and
actions are better when done cooperatively.
Flexibility is about an employee and an
employer making changes to when, where and
how a person will work to better meet individual
and business needs.

S.C. Gault on the Law of

Countability

S.C Gault on the Law of Countability,

“teammates must be able to count each other 2 TYPES OF FLEXIBILITY
when it counts”. “We don’t work for each other,
we work with each other. Formal Flexibility the policies are
“officially approved by human resources, policies
as well as any official policies that give
To make teamwork happens, these supervisors discretion to provide flexibility”.
powerful actions must occur:
Informal Flexibility refers to policies that
are not official and not written down, but are still
Trust is important. If you cannot trust
available to some employees, even on a
someone, you will not count on him.
discretion to provide flexibility.
 A B S T R A C T I O N • Customers Service
• Report Writing
• Budget Management
Difference of Today’s AOM • Database Management
from the Past • Systems Analysis
• Process Mapping
Enterprise-wide systems allow an organization
• Purchasing
to integrate a diverse array of functions
• Book Keeping
which can provide a powerful tool for • Human Resources
managerial decision-making and control. • Recruitment
• Accounting
Enterprise Resource Planning is a company- • Sales and Marketing
wide computer software-based system used • Records Management
to manage and coordinate all resources, • Form/Template Design
information and functions of a business from • Website Maintenance
shared. • Project Management
• Management Consultancy
• Facilities Management
• Space Management
• Risk Management
• Payroll

Most Significant Thrust in

AOM
Information Management (IM) it entails
organizing, retrieving, acquiring and maintaining
information closely related to data management.

Knowledge Management (KM) involves CAREER IN ADMINISTRATIVE

managing the organization’s intellectual capital, OFFICE MANANGEMENT
human resources and strategic relationships.
Administrative office management is
generally considered to be within the middle-
Main Functions of Administrative management level of the organizational
Office Management hierarchy.

Facility management is another attractive

They may supervise or manage a team opportunity for those who have training and/or
of administrators, allocating roles, recruiting and background on administrative office
training and issuing assignments and projects. management.
As such the role is varied, often including
responsibilities across a diverse range of Facility managers are concerned on the efficient
functions such as: utilization of workspace especially workforce
expands or contracts.
 A B S T R A C T I O N

FIVE FUNCTIONS OF THE ADMINISTRATIVE

ASSISTANT FUNCTIONS
MANAGEMENT ARE
RESPONSIBILITIES OF THE The Administrative Assistant may be
AOM responsible for compiling, or even composing
some parts of formal report.
Planning functions is all about planning
and development.

Organizing functions this is necessary to

produce effective methods and techniques when
implementing changes to maximize
organizational and individual productivity.

Staffing functions this is about growth

and experiences of an employee.

Directing function this is all about Manager’s Duties and Responsibilities

employees to assure that they comply with the Differ from one Office to Another Office
policies and procedure of their performance
meets the expectations of the employees.
Duties and responsibilities for managers differ
Controlling function this is about the according to the position within an executives in
quality and quantity of the work. the different companies as shared by some of
the big companies here in the Philippines..
 A P P L I C AT I O N

REFLECTION
ESSAY
PAPER

We are almost done, I just want

to see if you truly understand the topic, Nearly there. For this one, I wan to
therefore, I want to know your opinion know our own perspective on this subject
on the significant thrust in AOM. If given matter. You are free to write your own
the chance to choose between point of view. What is administrative office
Information Management and management? Please write a 200 word
Knowledge Management, what will you Reaction Paper Essay in a one whole
choose and why? Please write a 250 sheet of paper.
word Reflection Essay in a one whole
sheet of paper.

Congratulations
student for succ
finishing Chapte essfully
r 1! I hope you
and learn more ab en joy it
out the Adminis
Office Managem trative
ent. Have a p
day! leasant