Organizational Behavior: Unit 8:conflict
Organizational Behavior: Unit 8:conflict
Organizational Behavior: Unit 8:conflict
UNIT 8:CONFLICT
WHAT IS CONFLICT?
• Common definitions of conflict tend to be associated with
negative features and situations which give rise to
inefficiency, ineffectiveness or dysfunctional consequences.
Traditional view: The traditional view of conflict is that it is
bad for organizations. Conflict is perceived as disruptive
and unnatural, and represents a form of deviant behavior
which should be controlled and changed.
• Clearly, extreme cases of conflict in organizations can have
very upsetting, or even tragic, consequences for some
people and have adverse effects on organizational
performance.
• Conflict situations can give rise to excessive emotional or
physical stress.
WHAT IS CONFLICT? Cont…