Iso 9001
Iso 9001
ENGLISH
ISO 9001
Objectives
Identify the elements of the standard
Understand the main idea of each clause
Learn new vocabulary
ISO 9001-2015
The adoption and compliance of these common requirements
allows businesses of any type to implement and maintain their
own quality management system in order to better achieve
customer satisfaction and obtain recognized certification.
Warm up
*Relatable: relacionada
References for better understanding of basic
terms by highlighting vocabulary and definitions
from ISO 9000:2015. Refer to ISO 9000:2015
Quality Management Systems Fundamentals
and Vocabulary.
The fourth clause in ISO 9001 outlines the
general requirements for the entire quality
management system as a whole.
*Entire: todo
* Whole: conjunto
Risks and opportunities flow directly from clause 4.1 and 4.2.
Determine, consider, and where necessary, take action to
address any risks or opportunities that might impact the quality
management system’s ability to deliver conformance.
*Conformance: conformidad
It is really important that a business has the proper
resources for everyone who is involved, no matter if
they make purchases with the company or go to
work there every day. An organized and professional
workplace is paramount to the successful
implementation of a quality management system!
*Paramount: primordial
Clause 8 is comparable to the requirements from ISO 9001:2008
Clause 7.1 – Product Realization Planning, but it has been
extended to include implementation and control, as well
planning, evidence of controls, acceptance criteria and
resources to address risks and opportunities
The measurement, analysis, and improvement
clause allows the company personnel to step
back after executing their product or service,
and see how the customer has reacted to
these positive changes.
4. CONTEXTO DE LA ORGANIZACIÓN
4.1 Entendiendo la organización y su contexto.
4.2 Entendiendo las necesidades y expectativas de las partes interesadas.
4.3 Establecimiento del alcance del Sistema de Gestión de Calidad. 4.4
Sistema de Gestión de Calidad y sus procesos.
5. LIDERAZGO
5.2 Política.
5.2.1. Estabecimiento de la política de calidad
5.2.2. Comunicación de la política de calidad