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  • Business Studies Project Presentation: Henri Fayol 14 Principles of Management With Special Reference To Starbuck's

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    Starbucks was established in 1971 by three businessmen to sell high-quality coffee beans. Starbucks aims to provide high-quality coffee and achieve product innovation, retail expansion, and excellent customer service for long-term success. Starbucks is now a leading global company. While Starbucks has seen much success using strategies like respecting employees, 12 of Henri Fayol's 14 principles of management are not violated by Starbucks, but the principles of discipline and unity of command are violated.

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    BUSINESS STUDIES PROJECT PRESENTATION

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    Starbucks was established in 1971 by three businessmen to sell high-quality coffee beans. Starbucks aims to provide high-quality coffee and achieve product innovation, retail expansion, and excellent customer service for long-term success. Starbucks is now a leading global company. While Starbucks has seen much success using strategies like respecting employees, 12 of Henri Fayol's 14 principles of management are not violated by Starbucks, but the principles of discipline and unity of command are violated.

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    11K views6 pages

    Business Studies Project Presentation: Henri Fayol 14 Principles of Management With Special Reference To Starbuck's

    Uploaded by

    Avanthika
    Starbucks was established in 1971 by three businessmen to sell high-quality coffee beans. Starbucks aims to provide high-quality coffee and achieve product innovation, retail expansion, and excellent customer service for long-term success. Starbucks is now a leading global company. While Starbucks has seen much success using strategies like respecting employees, 12 of Henri Fayol's 14 principles of management are not violated by Starbucks, but the principles of discipline and unity of command are violated.

    Copyright:

    © All Rights Reserved
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    of 6

    BUSINESS STUDIES 

    PROJECT
    PRESENTATION 

    Henri Fayol 14 Principles of Management


    with special reference to Starbuck's
    Starbucks was established in 1971 by three local
    businessmen to sell high quality whole beans coffee.
    Starbucks air is to provide high quality of coffee to its
    consumer and aim to achieve product innovation, retail

    Overview expansion and provide service quality for long term.


    Starbucks is a leading company around the globe.
    Starbucks used very simple strategy, “connecting links
    About between treating employees with dignity and respect
    and producing good product and services.” That was
    Starbuck's the major factors that differentiate Starbucks from
    others and bring the successful to Starbucks. Starbucks
    broad its business with the help of well-established
    strategies of it positioned itself in the market. But every
    product has a life cycle, when it reaches its maturity it
    will tend to decline, position of Starbucks is also not
    different. It’s time to relocate their market and
    coordinate their strategies.
    Henri Fayol 
    Henry Fayol, also known as the ‘father of
    modern management theory’ gave a
    new perception of the concept of
    management. He introduced a general
    theory that can be applied to all levels of
    management and every department. The
    Fayol theory is practised by the
    managers to organize and regulate the
    internal activities of an organization. He
    concentrated on accomplishing
    managerial efficiency.
    14 Principles of
    Management
    NOT VIOLATED

    Division of Work Scalar Chain


    Authority and Order
    Responsibility Equity
    Unity of Direction Stability of Tenure of
    Subordination of Personnel
    Individual Interest Initiative
    Remuneration Esprit de Corps
    Centralization
    VIOLATED REASON
    Discipline In Starbuck's, it was observed that the
    employees were indulged in long
    conversations over the phones which lead
    customers being ignored and there were lot
    of consumer complains.

    In Starbuck's, as the authority and


    Unity of responsibility is by the board of directors, So
    Command there are multiple bosses who give different
    orders.

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