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Iso-Iec 25010
Iso-Iec 25010
ISO/IEC 25010
• The quality model is the cornerstone of a product quality evaluation system. The quality
model determines which quality characteristics will be taken into account when
evaluating the properties of a software product.
• The quality of a system is the degree to which the system satisfies the stated and implied
needs of its various stakeholders, and thus provides value. Those stakeholders' needs
(functionality, performance, security, maintainability, etc.) are precisely what is
represented in the quality model, which categorizes the product quality into
characteristics and sub-characteristics.
• The product quality model defined in ISO/IEC 25010 comprises the eight quality
characteristics
This characteristic represents the degree to which a product or
system provides functions that meet stated and implied needs
when used under specified conditions. This characteristic is
composed of the following sub-characteristics:
Usability Operability - Degree to which a product or system has attributes that make it easy to
operate and control.
User error protection. Degree to which a system protects users against making errors.
User interface aesthetics - Degree to which a user interface enables pleasing and
satisfying interaction for the user.
Accessibility - Degree to which a product or system can be used by people with the
widest range of characteristics and capabilities to achieve a specified goal in a
specified context of use.
Degree to which a system, product or component performs
specified functions under specified conditions for a specified period
of time. This characteristic is composed of the following sub-
characteristics:
Confidentiality - Degree to which a product or system ensures that data are accessible
only to those authorized to have access.
Security
access to, or modification of, computer programs or data.
Accountability - Degree to which the actions of an entity can be traced uniquely to the
entity.
Maintainabilit Reusability - Degree to which an asset can be used in more than one system, or in building other
assets.
y Analysability - Degree of effectiveness and efficiency with which it is possible to assess the impact
on a product or system of an intended change to one or more of its parts, or to diagnose a
product for deficiencies or causes of failures, or to identify parts to be modified.
Modifiability - Degree to which a product or system can be effectively and efficiently modified
without introducing defects or degrading existing product quality.
Testability - Degree of effectiveness and efficiency with which test criteria can be established for a
system, product or component and tests can be performed to determine whether those criteria
have been met.
Degree of effectiveness and efficiency with which a system, product
or component can be transferred from one hardware, software or
other operational or usage environment to another. This
characteristic is composed of the following sub-characteristics: