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SURVEY DESIGNS

Survey
✖ Survey Research is defined as the process of conducting research using surveys
that researchers send to survey respondents.
✖ The data collected from surveys is then statistically analyzed to draw meaningful
research conclusions.
✖ Non-experimental design
✖ Participants completing a survey or questionnaire
✖ Measurement tool for many research design
✖ Self-report or questionnaire
Types of Survey Items
✖ Scale
✖ Open ended items
✖ Partially open ended
✖ Restricted items (likert scale)
Rules of Writing Surveys
✖ Items must measure what you want to measure
✖ Responses should be consistently observed across participants and over the time
✖ Nine Rules
○ Keep it simple
○ Avoid double-barreled items
○ Neutral or unbiased language
○ Minimize use of negative wordings
○ Avoid response set pitfall
○ Use rating scales consistently
○ Limit the points on rating scale
○ Label or anchor rating scale points
○ Minimize survey length
Administering Survey
✖ Written (electronic or print)
✖ Spoken (interviews)
Interview Surveys
✖ Online/ Email: Online survey research is one of the most popular survey research
methods today. The cost involved in online survey research is extremely minimal,
and the responses gathered are highly accurate.

✖ Phone: Survey research conducted over the telephone (CATI) can be useful in
collecting data from a more extensive section of the target population. There are
chances that the money invested in phone surveys will be higher than other
mediums, and the time required will be higher.

✖ Face-to-face: Researchers conduct face-to-face in-depth interviews in situations


where there is a complicated problem to solve. The response rate for this method
is the highest, but it can be costly.
Survey, Sampling and nonresponse
Bias
✖ Important to obtain high response rate
✖ Nonresponse bias
✖ 75% response rate should be obtained to minimize nonresponse bias
✖ Theoretical generalization
✖ Empirical generalization
LONGITUDINAL SURVEY
 Longitudinal survey research involves conducting survey research
over a continuum of time and spread across years and decades.
 The data collected using this survey research method from one time
period to another is qualitative or quantitative.
 Respondent behavior, preferences, attitudes are continuously
observed over time to analyze reasons for a change in behavior or
preferences.
For example, suppose a researcher intends to learn about the eating
habits of teenagers. In that case, he/she will follow a sample of
teenagers over a considerable period to ensure that the collected
information is reliable. Often, cross-sectional survey research follows a
longitudinal study.
Pros and Cons
✖ Cheap and less time consuming
✖ Large sample is possible
✖ Specific moments in time

✖ Difficult to establish cause and effect


✖ No long term trends can be observed
✖ Timing may not be representative of behavior
CROSS-SECTIONAL SURVEY
✖ Researchers conduct a cross-sectional survey to collect insights from a target
audience at a particular time interval.
✖ This survey research method is implemented in various sectors such as retail,
education, healthcare, SME businesses, etc.
✖ Cross-sectional survey research can either be descriptive or analytical. It is quick
and helps researchers collected information in a brief period.
✖ Researchers rely on cross-sectional survey research method in situations where
descriptive analysis of a subject is required.
Pros and Cons
✖ Observe subjects in real time
✖ Can be observed cause and effect relationship
✖ Individual difference bias minimized
✖ Reduce recall bias

Cons
✖ Expensive and time consuming
✖ Drop out chances
ETHICS
✖ Do not coerce participants
✖ Survey shouldn’t be offensive
✖ No harassments
✖ confidentiality

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