Survey Designs
Survey Designs
Survey
✖ Survey Research is defined as the process of conducting research using surveys
that researchers send to survey respondents.
✖ The data collected from surveys is then statistically analyzed to draw meaningful
research conclusions.
✖ Non-experimental design
✖ Participants completing a survey or questionnaire
✖ Measurement tool for many research design
✖ Self-report or questionnaire
Types of Survey Items
✖ Scale
✖ Open ended items
✖ Partially open ended
✖ Restricted items (likert scale)
Rules of Writing Surveys
✖ Items must measure what you want to measure
✖ Responses should be consistently observed across participants and over the time
✖ Nine Rules
○ Keep it simple
○ Avoid double-barreled items
○ Neutral or unbiased language
○ Minimize use of negative wordings
○ Avoid response set pitfall
○ Use rating scales consistently
○ Limit the points on rating scale
○ Label or anchor rating scale points
○ Minimize survey length
Administering Survey
✖ Written (electronic or print)
✖ Spoken (interviews)
Interview Surveys
✖ Online/ Email: Online survey research is one of the most popular survey research
methods today. The cost involved in online survey research is extremely minimal,
and the responses gathered are highly accurate.
✖ Phone: Survey research conducted over the telephone (CATI) can be useful in
collecting data from a more extensive section of the target population. There are
chances that the money invested in phone surveys will be higher than other
mediums, and the time required will be higher.
Cons
✖ Expensive and time consuming
✖ Drop out chances
ETHICS
✖ Do not coerce participants
✖ Survey shouldn’t be offensive
✖ No harassments
✖ confidentiality