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HEALTH

INFORMATICS

MS. ANISHA VADAKKEPATT


ACADEMICIAN IN NURSING
HEALTH INFORMATICS

Is the “use of information and technology


to communicate, manage knowledge,
mitigate error, and support decision
making.”
(QSEN, 2003)

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


HOSPITAL MANAGEMENT & INFORMATION SYSTEM

 Addresses the entire major functional


areas of modern multi-specialty  HOSPITAL INFORMATION
hospitals. SYSTEM (HIS)
 It enables improved patient care, patient  CLINICAL INFORMATION
safety, efficiency, and reduced costs. SYSTEM (CIS)
 It provides easy access to critical  NURSING INFORMATION
information, enabling better timely SYSTEM (NIS)
decision-making.

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


Nursing Informatics: The Emerging
Field
"In all health care organizations,
nursing is the hub of the information flow. Developing the science and
technology of nursing informatics will enhance the
information available to nurses for clinical practice, management, educat
ion and research and will facilitate the role of nurses as communicators."
 Patricia F. Brennan (1996), American Medical Informatics Association

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


OBJECTIVES OF HOSPITAL MANAGEMENT SYSTEM

Effective
Provides
stock or
quality
inventory
care
management

Better Constructive
administrative financial
control management

Integrates Refines inter-


hospital personal
services relationships
ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING
CORE CONCEPTS OF THE HOSPITAL MANAGEMENT SYSTEM

Patient Pharmacy OT
management management management

Bed Material Treatment


management management management

Ward Pathology Consultant


management management management

Nursing Radiology Billing


management management management
ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING
ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING
ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING
ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING
ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING
BENEFITS OF THE HOSPITAL MANAGEMENT SYSTEM
Better
interaction
Time between
patient and
saving service
Instant Streamlined provider
search coding and Better
billing storage
Secured Maintains Efficienc
confidentiality y in
records
business
Easy
Aids in access
research

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


NEED OF HEALTH INFORMATICS
To improve patient care
To produce information of the patients
To enhance easy access to the patient information
To manage information of the patient
To respect patient privacy and patient safety
To assist in effective decision making
To detect and control emerging and endemic health issues using the data.
To monitor progress towards the achievement of goals.
To enhance interoperability.
To strengthen the evidence base for making effective policies
To improve the communication between the healthcare providers
To provide standardized patient care
To ANISHA
evaluate theACADEMICIAN
VADAKKEPATT, healthcare system
IN NURSING
BENEFITS OF HEALTHCARE INFORMATICS….

Healthcare informatics is seen as a


potential method for improving the
delivery of quality health care by:
 Providing up-to-the-minute, real-time
information about a patient’s
condition necessary for decision-
making.
ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING
BENEFITS OF HEALTHCARE INFORMATICS….
Minimizing errors with an
electronic health record (EHR) that
uses computerized functions such
as:
 Barcoding
 EHR Medication Reconciliation
 Computerized health care provider
order entry
 Patient care alerts/reminders
ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING
BENEFITS OF HEALTHCARE INFORMATICS….

Promoting “meaningful” use of electronic health


record (EHR) technology to:
 Improve the quality of health care through the
electronic exchange of health information
 Provide and engage patients and families via access to
personal health information via “portals”
 Improve care coordination
 Improve population and public health

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


BENEFITS OF HEALTHCARE INFORMATICS…

 Likewise, the use of social media


technology creates possible opportunities
for patient-provider exchanges (thru
texting, email, or other venues) but raises
new concerns regarding documentation
and confidentiality

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


PRIVACY & CONFIDENTIALITY ARE NOT THE SAME!

PRIVACY: relates to the patient’s right to


dignity & respect and for personal info. to be
held private

CONFIDENTIALITY: is the disclosure of


information with the patient’s consent for
health care purposes or when legally required
ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING
ISSUES SURROUNDING ELECTRONIC HEALTH RECORDS…

While the use of EHRs can greatly


enhance patient care decisions and safety,
the portability of health information and
sharing of electronic data create potential
risks to privacy and confidentiality.

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


HISTORICALLY…

Issues of confidentiality and privacy in


nursing are not new…

Florence Nightingale is considered the


founder of modern day nursing…

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


NIGHTINGALE PLEDGE

Beginning in 1893, nurses citing the


Nightingale Pledge promised to:

“Hold in confidence all personal


matters committed to my keeping and
all family affairs coming to my
knowledge…”
ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING
LIMITATIONS OF HEALTH INFORMATICS

Non-uniform Cumbersome
Data privacy Data safety
data cloud set-up

Potential for
Resist to change Expensive Infrastructure
hacking

Socio-economic
Inadequate Not user- Over-
information is
warehouses friendly dependence
not emphasized
ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING
EHR: ELECTRONIC HEALTH RECORDS

Professionally, nurses have an ethical


and legal obligation to maintain
patient privacy and confidentiality.

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


With the advent of electronic health data,
Congress in 1996 enacted HIPAA, which
stands for the:
Health
Insurance
Portability and
Accountability
Act
ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING
HIPAA

HIPAA in short, is a set of rules for hospitals and health care


providers to ensure that medical records, medical billing, and
patient accounts meet certain consistent standards for handling,
documentation, and privacy.

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


HIPAA: PRIVACY RULE

The HIPAA “Privacy Rule” was enacted in 2003 to establish


standards for the protection and disclosure of patient health
information, specifically:
 Defines identifiable protected health information (PHI), including patient
identifiers like a person’s name, birthdate, picture, medical diagnoses,
address, social security number, etc.
 Stipulates how this information may be used, by whom, and under what
circumstances.

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


HIPPA: PRIVACY RULE

 There are 18 patient identifiers. Google “18 patient identifiers” to see the
list of identifiers that must be protected.
 Be aware that health information without identifiers is not considered
protected health information (PHI).
 For example, a set of vital signs is not protected. However, when the vital
signs are accompanied by a name or medical record number, then they must
be protected.

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


18 PATIENT IDENTIFIERS • Account number
• Certificate or license number
•Name
•Address (all geographic subdivisions smaller • Vehicle identifiers and serial numbers,
than state, including street address, city including license plate numbers
county, and zip code)
•All elements (except years) of dates related • Device identifiers and serial numbers
to an individual (including birthdate, • Web URL
admission date, discharge date, date of death,
• Internet Protocol (IP) Address
and exact age if over 89)
•Telephone numbers • Finger or voice print
•Fax number
• Photographic image - Photographic images are
•Email address
•Social Security Number not limited to images of the face.
•Medical record number • Any other characteristic that could uniquely
•Health plan beneficiary number
ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING
identify the individual
CONSEQUENCES

 Health care providers are required to adhere to HIPAA


regulations and abide by employer policies which may be
stricter…
 Failure to do so can result in a reprimand, sanction, fine, or
loss of licensure by the government or state board of nursing
and/or loss of employment by the employer, depending on the
circumstances…

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


KNOW THE FACTS VS. MYTHS

Following are common myths about HIPAA:


 HIPAA prohibits discussions of a patient’s condition over the phone with a doctor or
family member
 HIPAA prevents nurses and doctors from discussing a patient’s condition or treatment
in a semi-private room with the curtain pulled
 HIPAA prohibits displaying patient care signs like “fall risk” or diabetic diet” at the
door of the hospital room or bedside

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


KNOW FACTS VS. MYTHS

Common myths (continued):


 HIPAA does not allow leaving messages for patients at their homes, on
an answering machine, or with a family member
 HIPAA prohibits leaving patients’ charts at the bedside or outside
patients’ rooms

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


PATIENT AUTHORIZATION:

Patient authorization for disclosure is not needed in


situations where:
Laws require reporting of abuse, neglect, or domestic violence
Example: child abuse
Disclosure of information is needed to facilitate organ donation
Example: kidney donation

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


PATIENT AUTHORIZATION:

Patient authorization for disclosure is not needed in


situations where:
 Laws require reporting of information for preventing or controlling
illnesses, communicable diseases, injury, or disability
 Examples: HIV, Sexually Transmitted Diseases
 Disclosure may lessen a serious threat to a person or the public
 Example: Workplace violence

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


TECHNOLOGY EXPLOSION:

In addition to safeguarding information on the electronic health


record (EHR), professional responsibilities include appropriate
use of health care technology via social media

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


KNOW AND FOLLOW THESE TIPS FOR SOCIAL MEDIA USE!

 Both the American Nurses’ Association (ANA) and the National Council of
State Boards of Nursing (NCSBN) have combined to publish principles and
tips for social networking.
 Additionally, know the Social Media Policy for your employer or nursing
program.

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


PRINCIPLES AND TIPS:
In general, principles and tips from the ANA and NCSBN
include:
1. Don’t share or post information or photos of patients
2. Maintain professional boundaries with patients
3. Do not post comments about employers, co-workers, even if names
are omitted
4. Do not take photos or videos of patients on cell phones or devices
5. Report breaches in confidentiality or privacy

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


PRINCIPLES AND TIPS:

Principles and tips (cont’d):


1. Be mindful that posted content you believe is private and
accessible can be disseminated to others
2. Be aware that content deleted from a site may still be
accessible or recoverable

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


CONSEQUENCES….

 To learn more about professional responsibilities and the possible


consequences for breaches in privacy or confidentiality…..

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


PROFESSIONAL BOUNDARIES: WHAT YOU SHOULD KNOW

 Additionally, be mindful of boundary violations with


patients!

 Contact with patients and former patients (via electronic


or cellular contacts) outside of work settings blurs the
distinction between professional and personal
relationships and should be avoided.
ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING
ADDITIONAL CONSIDERATIONS: PROFESSIONAL
RELATIONSHIPS

 Negative online posts about co-workers (such as bullying or


intimidation) can constitute lateral violence, are inappropriate, and can
have professional consequences

 Likewise, online posts about employers or work conditions has raised


issues over freedom of speech versus libel or defamation

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


PROMOTING A PROFESSIONAL IMAGE:

 Lastly, be aware that others (including nursing


employers) may use social media to screen potential
applicants for hiring…

 While many states are enacting laws to prevent


employers from demanding access (i.e., passwords) to
personal social media accounts, consider carefully what
you post and how it reflects on your professional image!

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


SOCIAL MEDIA

Knowing the benefits and risks of associated


with electronic health records and internet
technology can help you chart a course that
utilizes electronic resources appropriately
and professionally!

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING


THANK YOU

ANISHA VADAKKEPATT, ACADEMICIAN IN NURSING

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