Case Study - Internet Banking Platform

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Case Study: Internet Banking Platform

Client
Unique Bank, a leading financial services group, operates across 28 markets. Unique Bank is
APAC and EMEA centered commercial bank focused on harnessing the region’s long-term potential
as the center of economic gravity shifts eastwards to Asia and Middle East
A frontrunner in digital transformation, Unique Bank seek to deliver a new kind of banking
that is so simple, seamless and invisible, that customers have more time to spend on the people or
things they care about.
At Unique Bank is a strong advocate of building a sustainable future. Working with partners,
empower people to live larger than themselves. Unique Bank create avenues that encourage our
customers to live socially conscious; establish platforms to help social entrepreneurs bring their ideas
to life; and provide the next generation with opportunities to develop innovative solutions that address
sustainability issues.
Unique Bank is distinct from local or global players. As a leader in digital transformation,
Unique Bank has the reach and sophistication to outcompete local lenders, and deep Asian and
Middle East insights that distinguish us from global competitors. Unique Bank seek to intermediate
trade and investment flows between Asia’s three key axes of growth – Southeast Asia, South Asia and
Middle East – as well as participate in Asia’s and Middle East regions’ growing affluence.
Business Need / Challenge
Unique Bank is looking to build and deliver a sophisticated Next Generation Internet Banking
platform for multiple countries. Customers are happy and are used to the current Internet banking
system which was developed with legacy technologies and commercially off the shelf products.
However, in line with Unique bank strategy to be leader in digital transformation

 Be the “Best in Class” for Internet Banking


 A simple and extendable platform to easily add new features and products
 Responsive UI to support multiple device form-factors including tablets, phones, foldable displays.
 A simpler and integrated navigation
Ask from the client
• Client is seeking to rewrite the internet banking platform with latest technologies and to update the product
and provide compatibility to use the application in mobile devices.
• Looking to replace the existing commercially off the shelf product with custom software
• Build an appealing User Experience
• Take sufficient assumptions on the existing system to provide an Unique Bank, at the same time a pragmatic
solution in this portal platform modernization.
• Client would like to see MVP version and then add features and enhancements once they get a customer
experience feedback?
• Migrating the existing users and data for last 3 years.
• Speed/Performance issues and response time.
• Centralised authentication mechanism has to be implemented.
Case study Expectations
 How this business challenge / Need can be converted to product (Ideation to production)
 Solution Architecture including technical architecture (both component level and deployment)
 Engineering practices including CI CD
 Development methodology
 Quality Strategies
 Estimates, Resource Plan and staffing model
 Governance Approach
 Engagement Type and Costs
 Risks / Constraints/ Dependencies
 Provide insights about the end customer and how the solution proposed serves their needs
 Data compliance rules and policies should be according to local governance regulations . More than 1 year data cannot
be archived .
 Increased performance speed

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