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    E Mail Etiquettes (Autosaved)

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    E Mail Etiquettes (Autosaved)

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    e Mail Etiquettes [Autosaved]

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    E Mail Etiquettes (Autosaved)

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    of 15

    E MAIL

    ETIQUETTES
    WHAT IS
    EMAIL……….
    • Electronic mail, commonly shortened to “email,” is
    a communication method that uses electronic
    devices to deliver messages across computer
    networks. "Email" refers to both the delivery
    system and individual messages that are sent and
    received.
    WHAT IS EMAIL
    ETIQUETTS
    • Email etiquette refers to the principles of
    behavior that one should use when writing or
    answering email messages.
    Why is email étiquette
    important?
    • Professionalism: Using proper email language, you
    and your organization will convey a professional
    image.
    • Efficiency: It helps you improve your
    communication skills. Emails which get to the point
    are much more effective than badly conveyed
    emails.
    • Clarity of expression: Use appropriate tone to
    avoid being misunderstood or misinterpreted.
    • Protection from liability: Awareness of email stakes
    will protect you and your organization from costly
    lawsuits.
    1. Use a professional
    email address…
    • Create and use a formal email address that
    people can remember. Your email address can
    be your first name or a combination of your
    first and last name. You can also use one or
    two numbers in your email address. Don't use
    weird names and symbols in your email
    address.
    2. Write Clear Subject Lines
    • People use subject lines to determine whether or
    not to open an email. Subject lines should give
    context to the email copy and shouldn't trick
    users into clicking them.
    • Considering email etiquette, use short and clear
    subject lines. Tell people what they can expect
    from the email, and never send an email without
    a good subject line.
    3. Maintain a professional
    tone
    • More important than what you say is
    how you say it. To follow email
    etiquette, keep your tone friendly and
    polite when writing emails.
    4. Use proper
    structure and format
    • Keep all emails professional looking.
    • Don’t use multi-coloured fonts and pictures for
    backgrounds.
    • Use company logo and signature.
    • Shot paragraph and blank lines between each paragraph.
    5. Mark recipients in the
    appropriate tags
    • The people who must take any necessary action relating to the email must be
    mentioned in the 'To' field.
    • For example, you can put your assistant in the 'To' section when sending an email
    to ask her to change your schedule.
    • People you don't wish to take action with but who should be aware of the
    changes can be included in the CC (carbon copy) field.
    • The BCC (blind carbon copy) field is where you add recipients whose identities
    must remain hidden. The people who are added to the BCC cannot be seen by
    the other email recipients.
    6. Be mindful with 'Reply all'

    • We are all aware of how many emails we receive


    each day. Using the 'Reply all' only when
    essential can help avoid sending unnecessary
    emails to people. Use 'Reply all' only when all
    people should be aware of the message.
    7. Don’t Overuse
    High Importance
    8. Avoid excessive
    abbreviations

    • Refrain from using abbreviations in


    business emails as it is considered poor email
    etiquette. Working professionals don't have
    much time to read and respond to emails. So
    write direct words instead of using
    abbreviations that you only know.
    9. Always introduce first
    • Your recipient will not know you unless you introduce
    yourself. Mention who you are, what you do, and why
    you are reaching out.
    • Make your intro short.
    • Mention about your company.
    • State your motive.
    10. Check Your
    Attachments
    • Missing email attachments and inserting
    large files affect email etiquette and
    contribute to a bad user experience.
    • Check your emails for file attachments
    before sending them.
    • Upload large files to the cloud and
    insert the URL of the files.
    Some more Tips…

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