Professional Documents
Culture Documents
Managerial Skills
Managerial Skills
behavior.
Demise of command-and-control.
Emphasis on teamwork.
Concern for work-life balance.
Core Concepts of Organizational Behavior: Chapter 1 4
Abel-bodiedness.
Sexual orientation.
cont.
Valuing diversity is a core OB theme.
Interpersonal and cultural sensitivity.
executives.
Earnings of women and minorities.
Core Concepts of Organizational Behavior: Chapter 1 6
imperative.
Organizational learning is the process of
acquiring knowledge and utilizing information to adapt successfully to changing circumstances. Necessity of life-long learning.
behavior.
Interdisciplinary body of knowledge. Use of scientific methods. Focus on application. Contingency thinking.
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Human resources.
Material resources.
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team leader.
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Organizing. Creating work structures and systems, and arranging resources to accomplish goals and objectives.
Core Concepts of Organizational Behavior: Chapter 1 16
others, motivating them to work hard, and maintaining good interpersonal relations.
Controlling. Ensuring that things go well by monitoring performance and taking corrective action as necessary.
Core Concepts of Organizational Behavior: Chapter 1 17
Disturbance handler.
Resource allocator. Negotiator.
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Career networks.
Career guidance and opportunity resources.
Social networks.
Trustworthy friends and peers.
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Human.
Conceptual.
Core Concepts of Organizational Behavior: Chapter 1 21
cont.
Technical skills are relatively more important
at entry levels. Human skills are consistently important across all managerial levels. Conceptual skills are relatively more important at top management levels.
Core Concepts of Organizational Behavior: Chapter 1 22
cont.
Technical skills.
An ability to perform specialized tasks. Derives from knowledge of expertise gained from
education or experience.
Proficiency at using select methods, processes, and
cont.
Human skills. An ability to work well with other people. Emerges as a spirit of trust, enthusiasm, and genuine involvement in interpersonal relationships. Self-awareness. Capacity for understanding and empathizing. Engages in persuasive communication. Deals successfully with conflicts.
Core Concepts of Organizational Behavior: Chapter 1 24
cont.
Conceptual skills. An ability to see and understand how the system works, and how the parts are interrelated. Used to:
Identify problems and opportunities. Gather and interpret relevant information. Make good problem-solving decisions.
Core Concepts of Organizational Behavior: Chapter 1 25
illegal. Saying the behavior is really in the organizations or persons best interest. Assuming the behavior is acceptable if others dont find out about it. Presuming that superiors will support and protect you.
Core Concepts of Organizational Behavior: Chapter 1 28
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workplace.
responsibilities.
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