10 Best Flooring Companies in Charlotte, NC

Installing new flooring is a substantial job, and it's easy to get lost in all the many design and material options. A local contractor in Charlotte can help you choose the right floor and install it to last. See which flooring companies in the Charlotte, NC area offer the best service, pricing, and selection.

Popular Types of Flooring

There's a flooring material for every design preference and price point. In this section, we'll break down the most common types.

Hardwood Flooring

The appeal of hardwood floors stands the test of time. With shades including walnut, maple, cherry, oak, and more, it can fit any design without sacrificing durability. Despite its allure, hardwood comes with a higher price tag. You also need to stick to a consistent refinishing schedule every few years, filling in the gaps with specialty wood cleaners. The more time you invest in maintenance, the longer your floors will last.

Engineered Wood Flooring

Engineered wood gives you the aesthetic of hardwood without the demand for regular maintenance. They use a plywood substrate with a layer of real hardwood on top – ultimately saving you money. Despite the lower retail cost, it might sound more hollow to walk on, and the slender hardwood layer can only be refinished one time. That said, its lower propensity to warp could still make it an intelligent investment.

Laminate Flooring

Laminate floors come in wood and tile finishes, but they all have a particle board base. A strong plastic coating gives them defense against scratches and simplifies cleaning. However, it's more susceptible to water damage and chipping.

Vinyl Flooring

Maintenance with vinyl floors is as simple as it gets. You can purchase them in luxury vinyl plank (LVP) or luxury vinyl tile (LVT) styles, with each option equally strong. They also come at a budget-friendly price point, somewhere between laminate and engineered wood.

Tile Flooring

Tile flooring is another timeless-looking, robust option. Like vinyl, it requires minimal maintenance and is simple to clean. As such, it's perfect for moisture-prone spaces like kitchens and bathrooms. However, it requires intensive prep work before installation and can be cold and slippery to walk on. Pricing depends on the material you pick, with porcelain being more expensive than ceramic.

Stone Flooring

Granite, sandstone, marble, and travertine aren't just for the outdoors. Inside, they can give you a bold look and unparalleled water resistance. However, like hardwood, it can be expensive and difficult to clean.

Linoleum Flooring

With proper maintenance, linoleum floors can persist for decades. It is a budget-friendly choice with many possibilities for customization. However, it can readily get dented or scratched and has been known to lose its original coloring when exposed to sunlight. Direct sunlight also leads linoleum to fade over time, and it might not work well for damp locations.

Carpet

Of all flooring options, carpet is one of the most affordable. It lends a comfortable feel to a room and muffles noise effectively. Unlike hard floors, carpet eliminates concerns about scratches or dents, and the extra padding is much safer for young children. However, carpet requires a good amount of effort to keep clean, especially if you have pets. The fibrous material retains stains, dampness, smells, and pollen, making it less suitable for allergy sufferers.

How to Choose a Charlotte Flooring Company

Choosing a floor installer is just as significant as choosing a design. To ensure you get the most value, consider each of the following criteria.

Reputation and Reviews

The first thing to note is whether a company is known for good service and high-quality work. Check review sites like Yelp, Google, Trustpilot, and the Better Business Bureau (BBB) to see what previous clients have to say. Every flooring installer will have a mix of positive and negative feedback online. If a company resolves complaints in an amicable and satisfactory way, it's generally a good sign. However, if you find more negative reviews than positive ones, it's better to steer clear.

Portfolio and References

A good flooring company will be eager to show you portfolios of its previous work. Examine each listed project and ask questions as you have them. Portfolios might also include references from past customers. Don't hesitate to request their contact information so you can discuss their interactions and thoughts about the company.

Specialization and Services

No two companies have the same experience or product offerings. You should find one that specializes in the material or type of floor you're interested in. Equally important is a provider's service offerings. At the very least, it should offer cleanup and haul-away for your old flooring materials. However, if you're feeling lost in all the color, material, and style choices, you can also look for installers with design teams.

Cost

Cost is important to consider, but it should be less important than quality in your selection process. We recommend getting multiple different quotes for your flooring job to compare pricing and workmanship. Many companies offer on-site and online estimates to streamline the process.

Warranties and Guarantees

You should look for two different warranties in your company search. A manufacturer's warranty protects you in case of a product defect, while an installer's warranty covers workmanship. While some manufacturers and contractors have lifetime warranties, most are still tied to a specific time period (often ten years.) If you'd like additional coverage, you might be able to pay extra for an extended warranty.

Estimated Timeline

Time management is critical for a successful flooring job. Before you sign a contract, request an estimated timeline and inquire about what hurdles could impact the project. If a company promises to finish the job by a certain deadline, get that guarantee in writing and communicate your expectations clearly as the work progresses.

Other Flooring Resources

• Best Flooring for Kitchens
• Best Laminate Flooring
• What Is the Cost to Refinish Hardwood Floors?

Sources

• National Oceanic and Atmospheric Administration
• U.S. Bureau of Labor Statistics