15,576 total
Fidel has “Customer Focus” and has been extremely helpful to me to join American Collectors Insurance! He has helped every step of the way with a high level of professionalism!
Thank You,
Tom
Date of experience: September 16, 2024
Everyone I talk to you was extremely compassionate and kind. Great customer service. very refreshing not to have to talk to somebody in India,Indonesia or the Philippines that you can barely understand thank you so much for that.
I had a problem with the pictures and e-signature and the young lady that helped me was incredibal and very patient thumbs up to her I thank her so much.
Date of experience: September 12, 2024
The interest shown by Megan, her cheery demeanor, her helpfulness, her knowledge and professionalism, and how quickly she handled the transaction. She has every quality a customer service rep needs to make a transaction pleasant and memorable. I am really happy I called today!
Date of experience: September 16, 2024
Renee made the experience a pleasure. She explained everything and answered all my questions thoroughly. She went above and beyond to make sure I understood the process. Very happy that she answered my call.
Date of experience: September 16, 2024
Judah made it easy for me to cancel my husbands policy for his Grand National. Gerald passed in April and we sold his car today. Hopefully getting the refund can be handled as efficiently.
Dorothy Meyers
Date of experience: September 16, 2024
Sherilee was very informative and well versed on company policy’s . She was personable as well as very knowledgeable.
Absolutely an asset to your company.
Dennis
Date of experience: September 16, 2024
Transition of insurance was made easy with the very helpful staff. Policy pricing is outstanding compared to many others I've inquired about
Date of experience: September 17, 2024
Vanessa was Wonderful! She went thru the process with me and made everything so easy. I highly recommend American Collectors Insurance. I also highly recommend asking for Vanessa DeCarlo.
Date of experience: September 16, 2024
Very responsive, first collector car and was not sure about the process and coverage. Answered all my questions in layman's terms...
Date of experience: September 16, 2024
Easy to get signed up and policy activated. I moved 4 cars from regular insurance to a collectors policy in just a few hours. Their online site was easy to navigate and the agent who followed up was very helpful in dialing in the exact coverage I wanted.
Date of experience: September 14, 2024
American Collectors Insurance is the go-to company for all of my classic car insurance needs. Great people to work with, excellent rates and Tonya M. is the best!
Date of experience: September 16, 2024
It was a very clear english speaking young lady that helped me which made my purchase of insurance so easy!!
Date of experience: September 16, 2024
Previous rep ( a couple months ago ) did not complete my request to increase coverage.
Today, the guy who helped me got it all straighted out, so I am happy.
If you have a collectable car, this is a good insurer with reasonable prices.
Date of experience: September 12, 2024
Amanda was great at getting me set up on this journey to protect my classic car and answered any and all questions I had. She worked to ensure I had reliable means of contact for future support.
Date of experience: September 12, 2024
The agent was very friendly and professional. She answered all my questions to renew my policy. She then offered and explained their auto pay policy to me and then signed me up. I have been with them for many years and they are nice to work with.
Date of experience: September 16, 2024
First time with collector auto insurance. It was easy to get and the requirements were reasonable and simple. We’ll see how it goes.
Date of experience: September 10, 2024
Customer service man was very helpful, informative and took care of me right away. I would gladly recommend him to anyone that had to call your company for payments, information etc... about your insurance.
Date of experience: September 11, 2024
Amy was a great representative, made the whole process quick and painless. Very informative and answered all my questions
Date of experience: September 13, 2024
Jessica Taylor was so helpful.
Thanks again for the info.
Look forward to another great policy
covering my 95 F250.
Thanks Bryan Wolf
Date of experience: September 13, 2024
Abigail the most pleasant person to talk with and was quick to be so helpful and make my changes in quick order. I love the company and will continue to recommend them, best rates and service ever!!!
Date of experience: September 12, 2024
