Choice Mutual Reviews

1,388  Excellent
TrustScore 5 out of 5

5.0

In the Life Insurance Agency category

Write a review

Company activitySee all

Reviews5.0

1,388 total


Sort:


Rated 5 out of 5 stars

My agent

My agent, Brian … Made this whole process as seamless And easier than anticipated. I would recommend Brian to anyone who may be looking for life insurance.

Date of experience: August 31, 2023

Reply from Choice Mutual

Thank you Mike. We really appreciate the kind remarks!


Rated 5 out of 5 stars

Excellent customer service

I was able to able to ask questions and get answers in one call. Felt very comfortable with my agent Mr. Barber because of his knowledge and understanding during the process of my application

Date of experience: August 17, 2024

Reply from Choice Mutual

Thank you Perla for the review. Never pause calling us when you need help with your policy. Thanks again!


Rated 5 out of 5 stars

You’re the Best!! 110 Percent!!

Our Agent, Brian Barber of Choice Mutual, was straightforward with us from the start. How do we thank you? Let us count the ways! Trustworthy. Prompt. Crystal clear explanations. Accessible (even when he was on vacation!). Now that’s dedication! He made the process very easy from start to finish. In fact, we completed the applications together by phone, and our policies were approved within a few days! We’re very happy, fortunate and relieved to have finally found a life insurance company, and caring agent to secure our life insurance policies. Brian is a gem and a kind person. It’s rare to find qualities such as these today (sorely lacking). Time to put credit where it is due. Not only have I
gained a great customer service relationship, I have a new friend.
Thank you for everything, Brian. I
would even trust you to be executor of my estate! We give Brian a glowing endorsement!

Date of experience: July 13, 2024

Reply from Choice Mutual

Thank you so much for the 5 stars. We really appreciate you!


Rated 5 out of 5 stars

Great Customer Service

My experience with Choice Mutual, was absolutely great. I had the pleasure of dealing with a Customer Service representative by the name of Brian Barber. He was great Brian was on point on everything. He really made the process very easy to navigate. He was great to work with.

Date of experience: August 01, 2024

Reply from Choice Mutual

Thank you so much for the great review! Please call us any time you need help with your policy.


Rated 5 out of 5 stars

Best in the business

I’m so glad that I came across Mr. Brian Barber to help my family with our insurance needs, I couldn’t have meet anyone better to help us Mr. Barber answered all of our questions, took his time to go over policies that best fit my family’s needs. Mr. Barber followed up just as he said, a man truly of his word. He’s totally knowledgeable and is great at his job, he truly has his clients best interest at heart. Patient and kind he superseded my families expectation and I highly recommend him for your insurance needs.
S.S

Date of experience: July 16, 2024

Reply from Choice Mutual

Thank you Susan. Please remember to call us any time you need help with your policy or have questions.


Rated 5 out of 5 stars

No Pressure - Honest, Trustworthy

Amazing fast response with no pressure. Did search on line and requested information and within minutes got email and text response back from Mr. Brian Barber. I was looking for an insurance policy for my husband and he answered all my questions. He gave me time to review the information and then we set up phone appointment for a convenient time for my husband to be home. Everything went so smooth with our telephone appointment. At no time did Mr. Barber put any pressure on us. He made the process so easy and made us feel like we were family and not just a number or a quota. I would definitely recommend Brian to other friends and family members. Thanks again!

Date of experience: July 02, 2024

Reply from Choice Mutual

Woa thank you so so much for this awesome review. We deeply appreciate it. Call us any time!


Rated 5 out of 5 stars

The insurance agent was very …professional and courteous. He treated me like I was special. I could easily recommend this company to any one who needs insurance.

The insurance agent was very professional and attentive to my needs. He know his job very well. He made me feel special like his own family.This is the kind of service I love. I can easily recommend this company.

Date of experience: August 01, 2024

Reply from Choice Mutual

Wow Jewell thank you so so much for your incredibly flattering review. We very much appreciate it!


Rated 5 out of 5 stars

I had a wonderful experience with Mr Anthony Martin

I had a wonderful experience with Mr. Anthony Martin. He was well informed, knew exactly what I needed, offered advice and most importantly he guided me along to make sure that this policy is what I needed and that this company would accept me.Then when I was enrolled he voluntarily went over the policy to make sure that I was satisfied. He is an asset to the companies you all represent.Thank you for providing such a great representative. He is to be commended.

Date of experience: July 12, 2024

Reply from Choice Mutual

Wow Mary thank you so much for the wonderful review. We so appreciate it. Call us any time you need help with your coverage.


Rated 5 out of 5 stars

Easy and Fast!

The process was uncomplicated and friendly, and Anthony Martin was truly exceptional. He walked me through the whole procedure answering any questions I might have. He dotted every i and crossed every t, and I was approved the next day. Then I even received a congratulatory email and phone call from him. What a guy! Insurance is not my favorite thing to deal with, but this was easy.

Date of experience: July 16, 2024

Reply from Choice Mutual

Thank you so much for your kind words. It's much appreciated!


Rated 5 out of 5 stars

Thank you Brian

I would like to express my appreciation to Brian. He made the process of buying a life insurance policy easier and less stressful than I had imagined it to be. He was available to answer all of my questions and took the time to listen to any concerns I had. Overall a great experience. I would gladly recommend this company to anyone.

Date of experience: July 10, 2024

Reply from Choice Mutual

Thank you Diane! Always remember to call us when you need any help with your policy.


Rated 5 out of 5 stars

Purchasing my life insurance policy was a pleasant experience

Anthony Martin was extremely helpful in assisting me to purchase my life insurance policy. He answered the questions I presented and gave me a phone number to follow up with him if I had any other questions or concerns. He made the process very easy and pleasant.

Date of experience: July 19, 2024

Reply from Choice Mutual

Thank you so much Pamela. We really appreciate the great review. Call us any time!


Rated 5 out of 5 stars

I've been looking forward to getting…

I've been looking forward to getting life insurance for some time. I can appreciate Anthony for all his hard work to get me through to success. Anthony was very personal and I appreciate his hospitality and I would recommend him to anyone. I look forward to contacting Anthony at any time through my policy. I appreciate the personal relationship and getting me on the right track. Thanks, Anthony You're amazing!😊

Date of experience: July 23, 2024

Reply from Choice Mutual

Thank you Evette. We so appreciate your kind words!


Rated 5 out of 5 stars

Insurance agent Anthony called me right…

Insurance agent Anthony called me right away addressed any concerns or questions I had!! And got me a policy as soon as he could which was very very quick

Date of experience: August 02, 2024

Reply from Choice Mutual

Thank you so much for the 5 stars! Never forget to call us when you need help with your policy.


Rated 5 out of 5 stars

Looking for a specific type of insurance…

I had been looking for a specific type of life insurance for many weeks and had been "accepted" by one company. When I got that policy, it wasn't what I had wanted so I refused the policy. I was very fortunate to find Brian W. Barber with Choice Mutual. Brian listened to everything I requested, especially a policy with no waiting period. He worked very diligently for several days and found me three different policies for me to examine. After looking over all the ones he submitted to me I made the choice that fit my request. I am very satisfied with the policy and especially with the effort Brian made to get me the best policy for the best rate. I would recommend Brian to anyone who is in need of life insurance, especially those who might be considered "seniors!" I am very thankful to have had my insurance search done by Brian W. Barber.
Catherine Austin

Date of experience: July 18, 2024

Reply from Choice Mutual

Wow Catherine this review is so flattering. We cannot thank you enough. Never forget that we are always here should have questions or need help with your policy in any way. Thanks again!


Rated 5 out of 5 stars

Brian Barber was outstanding

Brian Barber was outstanding. He provided me with very useful information and on the spot quotes. He was with me thru the whole process from explaining to helpful suggestions to what would meet my own individual needs for my life insurance policy. On top of that he has very good people skills, made things very easy to understand. 100% i would recommend contacting Brian for any insurance needs.

Date of experience: June 21, 2024

Reply from Choice Mutual

Wow Donald you so much for your sincere and kind words. Please remember that we are always here anytime you have questions or need help with your coverage in any way.


Rated 5 out of 5 stars

Brian, continued to look until he placed me with the right policy

After looking in many places for the life insurance that suited my needs, I came across Brian Barber, a wonderful and determined agent who went over and beyond to help me. He actually took the time to explain so many aspects of life insurance that I was not familiar with. He got me the policy in which I felt totally comfortable.
Terrie Gremillion

Date of experience: July 09, 2024

Reply from Choice Mutual

Thank you so much Terrie. Please remember to call us any time you have questions or need help with your policy.


Rated 5 out of 5 stars

Undecided about a policy with happy ending.

The patience shown by my agent during my two or three month indecision was beyond anything I had expected.
Brian Barber was as always, very pleasant and polite. Gave detailed information to all my questions or simply my lack of knowledge. I have no regrets with my decision.
Thank you from me and my beneficiary thanks you also.

Date of experience: July 09, 2024

Reply from Choice Mutual

Thank you so much for this amazing review. Call us whenever you need help with your policy. Thanks again!


Rated 5 out of 5 stars

Our agent Brian Barber

Our agent, Brian Barber, made our dreaded task of getting life insurance incredibly simple. He quickly found us better rates in a day than I had found in my weeks of doing online research. There was never a problem getting in touch with him, and he had us set up with exactly the kind of policies we wanted in no time. Save yourself the hassle and expense of trying to find your own policy and let Brian handle it for you. You’ll be glad you did!

Date of experience: July 08, 2024

Reply from Choice Mutual

We really appreciate your kind words. It means a lot to us. Never hesitate calling us if you have questions or need help with your coverage. Thanks again!


Rated 5 out of 5 stars

Prayerfully the representative was open…

Prayerfully the representative was open and honest on presenting the contract agreement.

He allowed me to ask questions as well.

Please continue the good ethical workmanship.


J. Clemmons

Date of experience: August 02, 2024

Reply from Choice Mutual

We really appreciate the kind remarks Jacquelyn. We'll always be here whenever you have questions or need help with your policy. Thanks again!


Rated 5 out of 5 stars

Choice Mutual was My Choice

I communicated with Brian Barber and he was great to work with. His explanations made insurance easier to understand. I did my research and had looked for some insurance for months. I’m glad I came upon Choice Mutual. Thank you Brian for being patient with me and answering all my questions.

Date of experience: June 27, 2024

Reply from Choice Mutual

Thank you so much Melvin. We appreciate you!