Dynadot Reviews

1,156  Great
TrustScore 4 out of 5

4.0

In the DNS Provider category

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Rated 5 out of 5 stars

Excellent Hosting service provider

Fastest service,fastest ticket closed, best hosting service in begginer level, Best offer and best price.


I will complete settle my domains here.


For new users- Try atleast once and you'll find the better experience from other hosting service provider.

Date of experience: August 11, 2024

Reply from Dynadot

Thank you for sharing, and thank you for giving us a try :)


Rated 5 out of 5 stars

Not only resolved an account quota…

Not only resolved an account quota issue, but went further to identify and prevent the root cause.
Stellar support, Gabby and Sally, couldn't have asked for more.

Date of experience: August 11, 2024

Reply from Dynadot

Ah, we're so proud. Thanks for sharing, Albert!


Rated 5 out of 5 stars

I'm impressed!

The tech interacted with was friendly and knowledgeable. My questions were answered and I can move forward with confidence.

I generally prefer to speak to someone over chatting, but this worked. Thank you!

Date of experience: August 12, 2024

Reply from Dynadot

Thanks for giving us a try, Lora! Glad everything went smoothly for you. And don't worry, we're available by live chat 24/7 if you ever need us. 🤗


Rated 2 out of 5 stars

The Reseller StoreFront is Terribly Featureless

I'm disappointed by the Reseller StoreFront. There is no way to update the page title. It reads, "Global Domain Group | Provide Domain Names to Your Customers." This is no good and makes no sense. Why is this not customizable. There is also no way to add an actual logo, only an icon. The business name can only be a single string of characters without any spaces and it displays next the icon in a wierd font.

Date of experience: August 18, 2024


Rated 5 out of 5 stars

Successful Domain Backorder

Dynadot was able to catch an expiring domain for a website project. The backorder process was simple, and we received notification of a successful capture within days of our order. The website user experience is very good as well. Thanks!

Date of experience: August 13, 2024

Reply from Dynadot

Thank you for checking us out and sharing your experience!


Rated 5 out of 5 stars

We had an issue and the Dynadot support team rocked it

We do not use this company directly, but we found that someone was hosting a website with them that was a copy of our brand. We reported it, and they reviewed this; while I was worried as it was taking over 5 days to get action, they did take action and replied. Thank you for taking action, helping us protect our brand and helping stop people from being tricked into an HR scam using our company. I am updating this review due to the follow-up support from the brand. Again - thank you; it means a lot - It's great to see your support teams help so much and are reactive. Sadly we have not seen the same with other brands in this space.

Date of experience: August 13, 2024

Reply from Dynadot

Hi Ciaran, thank you for your feedback and for providing the additional information. Please rest assured that our Abuse team takes all reports very seriously, and they would reach out concerning the report if they needed any extra information from you. After reviewing your case number, we can see that the team investigated your report and disabled the reported domain name on August 10th.


Rated 2 out of 5 stars

Cheap cheap cheap

Kind of lame that you cannot set up auto renewals with just a credit card. They want to bill you in advance of you actually purchasing anything.

Date of experience: August 26, 2024


Rated 4 out of 5 stars

Autumn🍁 is born in me when the month of…

Autumn🍁 is born in me when the month of October rises, the delightful fragrance of the🌧️ rain that kisses💋 the soil, among the 🎶music of the alive leaves of the 🍂trees, revives my soul and brings blood to the dried ✨veins of my being, whose heart is frozen. It wakes up and screams love. The pleasure of this beautiful 🌷feeling would be more if I could share it with someone🧿 I would invite him to the field of anemones, under the same tree of desire that I have built the house of my dreams, next to the boundless colors of the nature of love ❤️ to mean🔥(omiD.R)🔥

Date of experience: August 01, 2024

Reply from Dynadot

🧐


Rated 1 out of 5 stars

awful service

I purchased more than 100 domains for my customers with Dynadot. For some reason their "registrar" blocks domains from time to time without any prior notification and Dynadot agents are never able to provide any estimated date to even get a response why it's been blocked, what should I do to get them recovered and so on. Agents close chat not answering questions, all responses are "I've created a ticket, expect for a response, not sure when".

Date of experience: August 23, 2024


Rated 5 out of 5 stars

WOW !

Wow! I've never seen such a competent registrar!

The web interface is unsurpassed and powerful.

Prices are among the cheapest, they give you a free email with every domain and a website builder!

They manage over 5 million domains and support from real humans is instant.
I've never seen such a good chat experience, even for online banking.

I'm grateful to have been a customer for over 2 years.

Thank you so much!

Date of experience: January 01, 2024

Reply from Dynadot

We're grateful for you and your review. Thank you for sharing!


Rated 4 out of 5 stars

Dynadot my opinion is one of my 5…

Dynadot my opinion is one of my 5 registrars
in the world that i prefer !
Good support
Only about the price ....but offer a free website
builder !!
is a GOOD SERVICE !!!

Date of experience: August 20, 2024

Reply from Dynadot

Wow, thank you! Glad we make the top 5!


Rated 4 out of 5 stars

Great job....

I'm happy with how quick the where able to sign me up and help me u understand the platform and the services they offer am amazing stuff
Keep it up, I definitely recommend this platform to any one wanting to raise some money.

Date of experience: August 06, 2024

Reply from Dynadot

Your recommendation is much appreciated, James, and we're so happy you like our platform.


Rated 5 out of 5 stars

Additional verification steps to minimizing fraud

The price of your domain services is attractive and competitive. The only annoying thing is that depending on the type of financial payment method, sometimes there are several steps of security measures to confirm the health of the financial payment, which according to your statements is to reduce the risk of internet fraud. (Of course, I leave the payment to a third party.)
So I think that if a user has been authenticated for Dynadot once, it is better to give him a green tick so that he does not need to authenticate for his future payments again.

Date of experience: August 08, 2024

Reply from Dynadot

Thank you for this feedback! We'll share this with the team. ❤️


Rated 1 out of 5 stars

Suspended and delayed unsuspension for…

Suspended and delayed unsuspension for 21 hours, even though I can solve the problem right away. The site was working for a year without any issues, yet yesterday, it seems that WordPress on a shared hosting plan (Stellar Business) didn't handle the increased queries from users/bots from the Russian Federation. They suspended the account without warning. The suspension happened during the night, so the site was already down for about 10 hours. These delays affect my small business and cost money. I rate it one star because there was no warning or flexibility in dealing with such situations, and as I understand, this is a common practice here. I would be happy to pay the ransom so that I can access my data in hosting plan immediately without waiting.

Date of experience: August 21, 2024


Rated 4 out of 5 stars

Problems setting up DDNS

Update: I did get a response from Dynadot. I have therefore updated the review by one star. I will update again if the response works.

I plan to use DDNS. Dynadot provides DDNS, which is great. However, I want it to be handled by another platform. The other platform requires an API call to dynadot to update the address. I can find the appropriate address for other name services, but I am still looking for dynadot's. I found the API, but it doesn't look like it has an equivalent of the update query.

Date of experience: August 01, 2024

Reply from Dynadot

Thank you for sharing your feedback. Our team is dedicated to continuously expanding our offerings to better meet our customers’ needs, which is why we recently implemented a DDNS feature.

We have sent this over to our team, and they will be in touch with you shortly to discuss this further. In the meantime, please don’t hesitate to reach out via live chat or email if you have any other questions or concerns. We’re here to assist you and provide a positive experience.


Rated 5 out of 5 stars

Dynadot is my Domain Name" Happy Place"

Dynadot has a simple - no nonsense - system that makes buying and managing my domains a complete breeze.

And the added Free Email and Template Starter pages just add to the experience.

I've been using Dynadot for many many years and never had any issues.

Dynadot is my domain name "happy place".

Date of experience: July 26, 2024

Reply from Dynadot

Reading this makes us happy :)
Thank you for your support for many years!