Step-by-Step Procedure for Updating Your KPLC Token Meter Before August Deadline
- Kenya Power revealed that 7.4 million meters will be upgraded and listed the steps to update prepaid meters
- The electricity distributor noted that customers will receive two codes via the short message service (SMS)
- Once a customer receives an SMS to update their meters from Kenya Power, they will key in the codes to reset and update them
- As of July 2, Kenya Power had managed to update over 2 million token meters, reflecting a success of 30%
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Kenya Power and Lighting Company (KPLC) has launched a free prepaid meter update before the August deadline.
Source: Facebook
KPLC's campaign is dubbed Update Token Meter Yako.
"We have started a campaign to update the prepaid token meter software. You will be guided via SMS to start the update process," KPLC stated in a short message to customers.
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What are the steps to update your token meter?
KPLC explained that customers will receive two codes via SMS.
"The first code is the reset code, and the second code is the update code," it stated.
Sample of message you will receive
"Your meter 54601xxxxxx is scheduled for Update Token Meter Yako Campaign. Load any bought and unused tokens before you update your meter. Buy a new Electricity token for any amount to receive the Update Token Meter Yako codes & follow the instructions given. If Update is successful, your meter will accept the Electricity token."
Once a customer receives an SMS to update their meters from Kenya Power, they will follow the two steps:
1. Key in code 1 to reset.
2. Key in code 2 to update.
Sample of message you will get after buying update token
Update Token Meter Yako: Meter Number:221711xxxxx
Step1: Enter Reset code:
2671-0376-8155-5337-1226
Step2: Enter update code:
2239-9629-8864-774xxxxx
Step3: Enter Electricity token:
6629-9996-4191-764xxxxx
Units:8.0
Amt:200.00
TknAmt:131.07
For Details dial *977#
How many meters will be upgraded?
Kenya Power revealed that 7.4 million meters will be upgraded and warned that all prepaid meters not upgraded by the August deadline will not accept electricity tokens.
The update, which is free of charge, is crucial for customers to continue enjoying uninterrupted electricity services.
“A total of 7.4 million prepaid meters are targeted for this exercise. All prepaid meters that will not have been updated by the deadline date will stop accepting the tokens. Because of this, we have put in place elaborate measures to ensure that all our customers are fully assisted in updating their meters to continue to enjoy our services,” Kenya Power MD Joseph Siror said.
As of July 2, two million prepaid (token) meters had already been updated, representing about 30% success.
“The numbers are encouraging and we are happy to note that our customers have taken the call to update their meters seriously. We are almost at 30% of the targeted meters, and we are optimistic that all our prepaid customers will have updated their meters by the 31st August deadline,” said Siror.
Why Kenya Power will phase out postpaid meters
- KPLC aims to minimise power theft and reduce meter reading expenses by shifting consumers to pre-paid meters.
- The electricity distributor noted that all consumers in rural areas will have to transition to using smart meters in the long term.
- Kenya Power recorded a KSh 3.2 billion net loss for the full year ended June 2023, attributed to the weakening shilling and the high power purchase cost.
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Source: TUKO.co.ke
Muyela Roberto (Copyeditor) Muyela Roberto is a journalist with over 9 years of experience. He graduated from Maseno University with a BA in Communication & Media with IT in 2017. At TUKO, he's the head of the business desk. He previously served as lead copy editor. Before copy editing, he was a business and current affairs editor. He's undergone training from Google News Initiative and WAN-IFRA. Before TUKO, he worked as People Daily correspondent in Kisumu, Scholar Media correspondent and content contributor at Kenya News Agency. Email: [email protected]
Japhet Ruto (Current Affairs and Business Editor) Japhet Ruto is an award-winning TUKO.co.ke journalist with over eight years of working experience in the media industry. Ruto graduated from Moi University in 2015 with a Bachelor’s Degree in Communication and Journalism. He is a Business & Tech Editor. Ruto won the 2019 BAKE Awards’ Agriculture Blog of the Year. He was named TUKO.co.ke's best current affairs editor in 2020 and 2021. In 2022 and 2023, he was TUKO.co.ke's best business editor. He completed the Experimenting with new formats and Advance digital reporting curriculum from Google News Initiative. Email: [email protected].
