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Seventy-two percent of healthcare leaders see convenience as the top patient priority, according to a recent survey of finance and revenue management executives at U.S. healthcare companies. Providing digital payment methods that consumers already use is key to providing that convenience.
Check out our article highlighting the top payment priorities for healthcare consumers and how those priorities can inform your payment transformation efforts.
Healthcare providers can increase patient satisfaction by investing in updated payment platforms and technologies ... and modernizing the patient’s financial experience. A failure to modernize can impact patient attrition, and may become a catalyst for non-payment.