This page provides guidance on submitting requests for the correction of information publicly disseminated by the Department of Veterans Affairs (VA) under VA Directive 0009, Ensuring Quality of Information Disseminated by VA. In submitting a request, please review the Submission Requirements (below) to determine whether your submission meets the criteria. Please be advised, however, that matters such as personal information are handled through their relevant web pages (e.g., address).
This page also presents VA’s Peer Review reports.
How to submit an information quality correction request to VA
An information quality correction request should be made with the appropriate program office responsible for the information. Submit your request to the appropriate agency Point of Contact from the list below.
If the appropriate program office is not listed above, email the [email protected].
Submission Requirements
Based upon your submission, VA will determine the need for correction of information. VA will make every effort to process requests in a timely manner. To assist VA in this process, requests for correction of information should include the following:
Description of Information to Correct — The name of the VA publication, report, or data product; the date of issuance or other identifying information such as the URL of the web page; and a concise description that clearly identifies the specific information contained in the publication, report, or data product which you believe requires correction.
Explanation of Noncompliance with the Information Quality Guidelines — You must provide an explanation that describes how the information fails to meet VA’s Information Quality Guidelines.
Explanation of the Effect of the Alleged Error —You must provide an explanation that describes your use of the information in question and how you are affected by the alleged error.
Recommendation and Justification for How the Information Should Be Corrected — Please state with as much specificity as possible how the information should be corrected and explain why the correction should be made. Your justification or evidence supporting the need for correction will help to facilitate our determination.
How to Make an Administrative Appeal
An administrative appeal should be made to the program office responding to the original information quality correction request.
On December 16, 2004, the Office of Management and Budget issued its Final Information Quality Bulletin for Peer Review. The bulletin provides for agencies to peer review certain types of information before the information is disseminated to the public.
VA recognizes the value of peer reviews and may conduct peer reviews of documents that do not meet the bulletin’s influential scientific information criteria. Such reviews may not appear on peer review agendas and reports.