Vince, LLC ("Vince," "we," "us" and "our") values your trust and respects your privacy. This Privacy Policy ("Policy") applies to the ways we collect, use and share the information you provide to us. It notifies you of the measures we take to protect the security of personal information, as well as:
- what personal information of yours is collected from you through www.vince.com ("Website"), offline through purchases at any of our stores (“Stores”), any of our mobile apps (“Apps”), or communications and services provided by us or our affiliates (collectively with the Stores and Apps, the “Services”),
- the organization collecting the information,
- how the information is used,
- with whom the information may be shared,
- what choices are available to you regarding collection, use and distribution of the information,
- the kind of procedures we employ in an effort to prevent the unauthorized access, deletion, alteration, use or disclosure of information you provide to Vince,
- how you can correct any inaccuracies in the information you provide to us; and
- your privacy rights.
Please read this Policy carefully.
If you have questions or concerns regarding this policy or any questions, concerns or requests about your personal Information, or as a result of a disability, would like to request a copy of this policy in an alternative format, please contact us at:
(+1) 833.717.1720
SCOPE OF THIS POLICY
This Policy applies to the treatment of personal information that Vince collects through our Website and our services. This Policy does not apply to practices of companies whose websites may be linked to Vince. For access to the privacy policies of such linked websites, please refer to the information provided by such websites on their homepages. If you are visually impaired, you may access this notice through your browser's audio reader.
For the purpose of applicable data protection and privacy laws, Vince is the controller of personally identifiable information collected from you on a Website or via the Services.
HOW WE COLLECT AND USE YOUR INFORMATION
You may voluntarily provide personal information to us in the following ways:
- by filling out forms on our Website (for example, our "Inquiry" or "Contact Us" forms)
- by filling out forms available via the Services (for example, in-Store forms, or forms available via the Apps)
- by corresponding with us by phone, e-mail or otherwise using the contact details provided on our Website;
- by joining our mailing list;
- creating an account; or
- providing your information when you purchase goods from us online or in stores.
From time to time, Vince collects personal information, including your name, email address, postal address, telephone number; details required to respond to your inquiry or resolve your complaint, financial information; personal information concerning your interests, opinions, occupation, gender and other demographic information. For information regarding the purposes of and legal bases of our collection of your personal information, click this link. In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources.
Vince does not seek to collect such information from persons under the age of 18. If you are under the age of 18, please do not submit any such information to us. If you are the parent or guardian of a person under the age of 18 who has provided such information to us, please contact us at (+1) 833.717.1720 or at clientservices@vince.com and we will remove such information from our database as described further below.
In addition, no person (of any age) is required to provide us with the personal information we request. If you do not wish to provide such information, you are free to not do so, although that may prevent you from using certain features or taking full advantage of all of our offerings on our Website.
Vince uses the information you provide to us to customize advertising and content that we present to you, to contact you concerning specials, abandoned shopping carts and new products, and to enhance our product offerings.
REFER-A-FRIEND PROGRAM
If you choose to participate in our Refer-a-Friend Program through our Vince Unfold service, or any other of our services on our Website, you may be allowed to forward or share certain content with individuals to whom you would like to refer to such services. To forward or share such content, you will be asked to provide the name and e-mail address of the individual you would like to refer. By providing the name and e-mail address of the individual you would like to refer, you are confirming that you have the consent from the individual for us to send the individual an e-mail pursuant to the Refer-a-Friend Program through our Vince Unfold service. Any names and e-mail addresses that you may provide will be used to send those persons the content or link to our services that you request, but will not be collected or otherwise used by Vince or any other third parties for any other purpose. Persons referred by you may contact us as (+1) 844.265.5582 or at support@vinceunfold.com to request that Vince remove this information from its database, or may click the ‘unsubscribe' link provided in our e-mails to no longer receive e-mails from Vince. Please be aware that when you use any “Refer-a-Friend” functionality via the Vince Unfold services (as described more fully below) on our Website, your contact information, name/username, and message may be included in the communication sent to your addressee(s). Some of these tools may be third-party tools subject to third-party privacy policies.
INFORMATION DISCLOSURE
We may disclose personal information we collect in the following ways, to the extent permitted by law:
- to our service providers, licensors, partners and suppliers, who collect or use such information for us or on our behalf (such as website or database hosting companies, address list hosting companies, email service providers, analytics and research companies, distribution companies, fulfillment companies, marketing companies, payment services, fraud prevention, and other similar entities that help us to operate the Website and/or provide functionality, content and services);
- as necessary, if we believe that there has been a violation of the Website Terms and Conditions or any other Website policy, or if we have reason to believe that our rights or property, or the rights or property of any third party, may be or have been harmed;
- to respond to subpoenas; court order or other judicial processes, or to provide information as requested by law enforcement agencies, a regulator, other government authorities, or otherwise as required by law;
- in the event that Vince enters into a strategic partnership with another company, or another company acquires, or plans to acquire Vince or substantially all of its assets in an acquisition, merger, sale, consolidation, bankruptcy, liquidation or other similar corporate reorganization, where your information may be one of the transferred assets;
- otherwise, with your permission; and
- as permitted by law.
USING PUBLICLY AVAILABLE FEATURES OF OUR WEBSITE
Please note that when you contribute to a social, community or other publicly available area or feature of the Website (e.g., if you submit a product rating or review), the information and content that you post may be made available to the general public, depending on your settings (which is why we recommend that you do not submit or post any sensitive personal information, such as your full name, home address, phone number or other information that would enable others to contact or locate you); Content and information that you submit on or through Facebook, Twitter, Instagram, Tumblr and other third-party platforms may appear on the Website through feeds from and other interfaces with those platforms. We are not responsible for the information, content and/or privacy practices of any such third-party platforms.
YOUR CHOICES/YOUR PRIVACY RIGHTS
If you would like to stop receiving direct mail from us, please contact us at (+1) 833.717.1720 or clientservices@vince.com. Please understand that if you choose to stop receiving promotional correspondence from us, we may still contact you in connection with your account, relationship, activities, transactions and communications with us. Ensure that you specify from which services you would like to unsubscribe.
If, after signing up for one of our newsletters you wish to unsubscribe, please contact us at (+1) 833.717.1720 or at clientservices@vince.com, informing us of the Services you do not wish to receive and we will disable the Services according to your instructions and as set forth below in the section titled "Managing Your Information." You can also unsubscribe from marketing emails by using the 'unsubscribe' link provided in our emails.
ADVERTISING ON THE SITE AND OTHER WEBSITES
We also work with licensors, service providers and partner with advertising companies that use cookies, web beacons and other tools to collect information about your visits to and behavior on our Website and other websites, and then use that information to deliver targeted advertisements to you across the internet. To learn more about this practice and your choices with respect to it, please visit the Network Advertising Initiative at www.networkadvertising.org and the Digital Advertising Alliance at www.aboutads.info. To opt-out of some of our advertising partners’ use of cookies in this manner, visit http://www.networkadvertising.org/managing/opt_out.asp.
We maintain relationships with several social networks and technology companies, including, Facebook, Google. Pinterest, and Instagram . These companies have specific Interest-Based Ads programs that match people that have shown interest in Vince through our websites, stores or other services with their profiles on their platforms and properties. If we participate in these programs, we convert your personal information (via hashing, encryption or other similar mechanisms) into a unique, non-personally identifiable value that cannot be re-identified and which can then be matched by the partner company with a user on their platform. This matching allows us to deliver more relevant, interest-based ads to users of those other companies’ platforms. You can manage your preferences for these advertising programs by clicking on the following relevant link: here.
Note, that to the extent we maintain and use personal information in a deidentified form, we will not attempt to reidentify the information, except for the purpose of determining whether our deidentification processes satisfy our legal obligations.
Some web browsers and devices permit you to broadcast a preference that you not be "tracked" online. At this time, we do not modify your experience based on “Do Not Track” signals.
USE OF COOKIES
A cookie is a text file that is placed on your computer or other mobile device when you access the Website. Cookies enable us to quickly retrieve specific information from previous visits to our Website and to recall features that you may have customized on your browser. We may also use other tracking mechanisms such as web beacons to collect marketing statistics.
You may at any time "opt out" of Vince's use of cookies, web beacons or other tracking mechanisms through your browser settings. However, disabling such features may prevent you from using certain features or taking full advantage of all of our Website's offerings.
For more information about cookies including how to set your internet browser to reject cookies please go to www.allaboutcookies.org