Review Highlights
“It saves me from driving all the way over to Lincoln and spending 15 minutes trying to find a place to park.” in 9 reviews
“Just to let everyone know that's exactly what Pagano's Hardware at the South Shore Center did.” in 4 reviews
“It's so nice to have a local hardware store close by if I ever need any odd screws and bolts for my tinker projects.” in 9 reviews
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About the Business
Hardware Store, Garden center, plumbing, electrical,home goods, fasteners, propane, Weber barbeques, Big green egg dealer,soda stream exchanges.
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Overall rating
128 reviews
5 stars
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1 star
- 452191156Mar 5, 2024
First time at this location. Came to follow Mik/Kim from their Central Ave location that closed. Happy to see Lacy there from that store too. Love these people and am happy to support this local business with amazing customer service and people that really know what you need. Thank you!
Helpful 0Thanks 0Love this 0Oh no 0 - Aug 21, 2024
When I need something fast and convenient, they have it in stock and are always knowledgeable and helpful. I pleasant change from the big box hardware stores.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Shenille M.
Aug 21, 2024
Franz, Thank you so much for the wonderful review. We appreciate our customers and the community we serve. Please let us know if there is anything we can do for you in the future. Take care Shenille
- Eric R.Alameda, United States13694Jul 29, 2024
What's happened to Pagano's?
1) They have the sander I want but they don't carry the sander discs for that brand of sander (why carry one brand and not stock pieces for it)?
2) I need a specific type of wall anchor, which they have a displace piece that shows they have it. But the helper said they don't carry that brand. Why show that you have it and then you don't carry it?
3) Went in to get spray paint and they are out of stock of two of the three paints I needed.
4) Went back to get 5" disc sander pieces for another job and they were out of 4 different types and had only 1 of two other types.
Makes going to Home Depot a reality when they are out of stock of so many things.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Shenille M.
Jul 29, 2024
hello Eric, I apologize for the shopping experience you had at Paganos ‘s. If you would please send your phone number by direct message so we may give you a call to understand exactly what was needed and the service that you did not receive I would appreciate it . Thank you, Shenille.
- Oct 16, 2023
Recently came by for a paint order! A friend placed an order online and I came by to pick up. Pagano's located at Southshore Center, which means easy parking (yay!)
I was in a bit of a rush and had to pick up some other items, but the pickup order was ready to go and getting everything was super fast. They had the order on a cart, which helped in terms of loading everything into the car.
+1 for their service, but would've ranked this place with fewer stars since you can get better prices elsewhere.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Shenille M.
Oct 24, 2023
Hello Ms Jenn, thank you so much for visiting Paganos @ South Shore. We appreciate your business and your kind review. Thank you again for shopping with us. Shenille
- Oct 21, 2023
It's a good old fashioned hardware store that will likely have what you need.
Not a lumber yard or construction supply spot, like Home Depot or Lowe's, but easy to shopHelpful 0Thanks 0Love this 1Oh no 0Business owner information
Shenille M.
Oct 24, 2023
Thank you David for shopping with us at Paganos. We appreciate your positive review and hope you come back to visit us soon. Thank you Shenille
- David D.Alameda, United States041Jul 25, 2024
The best customer service and hardware store in the area. They truly care about their patrons and this type of compassion motivates me to keep coming back year after year. Pagano's cannot be beat.
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Shenille M.
Jul 27, 2024
Thank you so much for the kind words, Mr David. Pagano’s appreciates your business. Please let us know if there is anything we can help with. Take Care Shenille
- Oct 2, 2021Updated review
It's Oct 2021, and I had a nice experience at the Southshore store on a Saturday. I had just bought a lockset at the Central Ave store, and discovered I needed some sort of cover plate to make the DIY job look nicer.
So I ran down to Southshore just before closing to find something. My idea was to find something and use it for "it's unintended" use. And the the crazy thing was, Andy knew what I was talking about and helped me look for gaskets and covers. He ended up ordering me a metal cover.
I used to shop at the original store on Lincoln. Same setup.....big store, seems unorganized, and you need to ask people for help.Helpful 15Thanks 0Love this 12Oh no 0Jan 23, 2021Previous reviewFor 2021, I want to buy less stuff on Amazon. So I went to Pagano's @ Southshore to look for curtain rods. Sure, those are home improvement items! As soon as I entered the store a staff member asked if I needed help finding something. I also noticed there was less stock cluttering the salesfloor.
I found the curtain rods on a back endcap in the housewares section. They had just the kind I wanted and at a fair price. I miss that big store they had on Lincoln Ave. It was fun to explore that place.Jul 25, 2010Previous reviewPagano's at Southshore is a basic hardware store. Its new, clean, and spacious. The aisles aren't narrow like the Lincoln store. I went there to buy generic outlet covers, and I was quickly helped. Store appears well staffed. Great place to buy simple items without having to deal with no parking at Lincoln store, or going to Home Depot.
Located on west side of shopping center ( beach side).
Free parking - Jan 13, 2022
The moment I walked in, I was warmly greeted and asked how I could be helped. I needed some keys cut and followed the gentleman to the back of the store where he quickly made them up.
I appreciated his knowledge of the store and commented the aisles named with Alameda streets were a really cute touch.
4 keys for less than $9Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Shenille M.
Jun 30, 2022
Thank you, Mindy, for the gracious review. Pagano's Hardware (both locations) thrives on customer service. We appreciate your business. Please let us know if you need anything or ways we may improve. Thanks Pagano's Hardware Management
- Nov 27, 2021
We intended to go to the minutekey kiosk in Safeway but found that it was no longer there. So, I did a quick yelp search and saw that Paganos also cut keys. Why not support a local mom & pop shop?
The key cutting service is located at the customer service desk in the back of the store. Pretty easy to locate. $1.99 to cut a standard house key. Got 4 keys and they all worked well. Would recommend!
Way cheaper than it would have been at the minutekey kiosk ($7.99)!Helpful 2Thanks 0Love this 0Oh no 1Business owner information
Shenille M.
Jun 30, 2022
Hello Linda, Thank you for your business and for giving Pagano's a chance in cutting keys for you. Please let us know if you need anything or how we can improve. Thanks, Pagano's Hardware Management
- Brian L.Alameda, United States1473614Jun 13, 2023
It's so nice to have a local hardware store close by if I ever need any odd screws and bolts for my tinker projects. Cashier's are always nice and I have to give a big shoutout to Dave who has helped us multiple times, everything from helping us find the perfect shade of paint for all the interior doors in our house down to finding an odd little screw for my dremel tool. They even had a Delta tub shower valve that I needed to fix a leak, which saved me a trip to Hizzy Depot or waiting for an order from Amz. I highly recommend this place!
Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Shenille M.
Jun 14, 2023
Hello Brian, thank you for shopping with Paganos. We appreciate your kind words. Pagano's values are day-to-day customer interactions and we love making and keeping relationships with our community. Let us know if you need anything in the future. Thank you again from the Paganos staff and me Shenille.
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*On In-Stock orders $499 & above, placed before 2PM (Monday thru Friday). Subject to availability of delivery slots. Not available at our Roseville showroom. See associates for more details.read morein Appliances
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