Alameda Auto Body

Alameda Auto Body, best body shop I would say in the Bay Area they bend over backwards to make you happy. When you leave there he will be satisfy the work is excellent like the dealership, type of work extremely good work I don't see that very often

if you're trying to get a High estimate to collect an Insurance check, this is the place for you. if you're paying for repairs on your own this place will price gouge you. I was quoted 18 1/2 hours to detail a car. This should be against the law and I feel bad for People who don't know any better. I hope this review helps someone.

My parked car was side-swiped, luckily person left a note and contact info (because there are still good honest people around) which was such a relief. Went through insurance and ended up taking car to Alameda Auto Body. First visit, Harmony took photos of damage and emailed quote same day. Scheduling was simple and painless. Also, spoke with Marcus who was professional, he explained the whole process clearly. He was understanding and helpful. Dropped off car on a Monday 6pm and picked up Thursday 4pm. Repair was done expeditiously and my car looked great! I would recommend this place to anyone.

Marcus was super nice in helping with my car! All the employees were nice and friendly. I will definitely be returning if my car has car body needs! Thanks again!

Give Marcus a raise!

I don't even live in Alameda... he called me with ever update himself.

Total pro.

Ill bring my car back.

B

Dysfunctional office. Stressed me out for 2 weeks. Work finally done well.
Got two quotes - one for back bumper that was hit when parked that his wonderful insurance was paying for. Second quote was for a door I dinged. Got the second quote within 24 hours. First quote never came. Finally I called and got the quote by email. I sent quote to insurance and they accepted it, got in touch with them and sent them a check. Never heard from them so I called to make an appointment. Women on phone said they never heard of me. I sent them back the quote by email. Called insurance guy Alex who contacted them by text and they called me late in the week of October 25 to make an appointment . Appointment was made for Tuesday, Oct 31 at 10. On Monday, Oct 30 my phone was off and I listened to a voicemail at 7pm. A male said since I'm not coming in till the 31st (March was in transcription), they were sending back my parts (which came in Oct 20th). I left a message that night. I walk in for my Oct 31 appointment and they know nothing about it except the male not taking care of me says he sent back the parts since I didn't return his call that was made at 4pm yesterday. Lucky for me, the parts hadn't been picked up and they saw that the work was already paid for. So they took in my car and it was ready 3 days later. I told them I would pick it up Friday Nov 3. On Nov 2 I get a text from Carwise saying car should be ready Nov 8. I emailed back and they said IGNORE THE TEXT. All this could be because one worker doesn't enter information on computer. So much stress for no good reason. Customer service appalling. Body work fine.
(Just looked at emails. Oct 23 they wrote they hadn't heard from insurance company but the parts arrived on Oct 20 because they got the OK from the company).

My mom had an unfortunate accident with her Toyota Mirai rear bumper/ trunk, but luckily Triple A was able to help with looking for a shop near us to fix this. The staff is amazing and really care about their customers. I cannot stress how much of a great compassionate auto body shop this is as we were having issues on the deductible with our insurance on our end. They also did not stop there as we got a call from them so they could install a weather strip inside. Small rubber lining that did not originally come with the car or anything. Me and my mom are very appreciative of this shop and recommend anyone to stop by with any car issues without hesitations. Thank you so much!!

Kevin and Marcus -- Thanks so much for doing such a great job! I really appreciated your generosity and keeping me smiling throughout the process. Hopefuly no more buses will smash into my car, but if they do, I'll know where to bring it! You guys are the best! Nancy B.

After visiting the location, taking time out of my day and never got sent the estimate. How do we support small businesses when you can't even get a reply back to give them $$.

Been coming here for years and they always take care of my family thats why we bring our cars. This last time I had a horrible dent and when I came in one of the guys was leaving and was kind enough to show me how easy it is to use my fist to fix it myself. Good to know as I am sure there will be a next time when I run into another pole!