Central Bay Roofing & Restoration

Let me preface this by saying that this is my experience. I understand that folks have to make their own decisions for themselves and their businesses.

I used yelp for a home renovation project. I'm a new homeowner and I know nothing about caring for a home. I don't have a relationship with any roofing companies as I have never needed one in the past. Yelp suggested Central Bay because they service my area per their Yelp profile. The way that Yelp does it they ask you general questions like, your roof need, your address, your timeframe, etc. I answered all of them and using that information Yelp sent my project information to Central Bay Roofing. At this point every business contacted reviews the information and decides whether or not they can take on the project. Central Bay Roofing sent me a response 12 hours after I created the project. They were not the first company, nor were they the last, but they had time to review (or not review) the details.
Justin sent me a link to set up a free estimate, which was great because it was easy to use. When I did that I submitted information on my project including my address, my renovation needs, etc. I made my appointment for the very next day. I confirmed with Justin by informing him I scheduled the estimate appointment. My message was read.

Not in all this time did anyone say that CENTRAL BAY ROOFING DOES NOT SERVICE OAKLAND. I got a call 1 hour before my expected estimate time from L Garcia who was going to do my estimate who said that my home is outside of their service area. I asked him where his service area was, he said Alameda. I confirmed Alameda the city or county, he confirmed the city. I asked so you don't do any work in Oakland, he said no. He did give me his reason, which I didn't ask for, but I just think this is highly unprofessional and unorganized. I don't have much time off and they wasted my time and energy. I chose to schedule with them due to their roofing experience and high praise, but I can't say I experienced the same.

If you're curious why it was because he was robbed at gunpoint on 54th Ave. I live on 51st Ave. What's unfortunate is that this business is missing out on lots of renovations I see happening in my neighborhood. My city is beautiful and vibrant and growing and I'm blessed to live here. Central Bay Roofing doesn't want to be part of this community and I respect it. But I don't respect them wasting my time.

They didn't even cancel the Calendly event. So I'm still getting notifications #wtf

We recently had our roof replaced by Central Bay. From beginning to end, Justin is one of the most responsive and professional contractors we have ever worked with. Replacing a roof is a huge job which can feel overwhelming, but Justin answered every single question we had, in detail, and was so patient. I cannot say enough about his team as well. Very respectful and hard working. We had a few estimates for the job but eventually went with Justin because of the warranty he provides as well as the ability to blow in insulation over our den area. That was a huge plus. No other roofer could provide that. We would have had to have an additional contractor come in. And of course his Yelp reviews were fantastic.

You will not be disappointed if you hire Justin and his crew. He really gave us peace of mind, was very forthcoming about a couple of things he found, and his pricing was well within range of industry standards. Don't hesitate to call them! We are so happy.

We just moved in our home and we were worried about the pounding of water we found on top of our detached garage roof after a downpour. We called a handful of other roofing companies to take a look and the first one to respond and come was Central Bay.

Justin arrived on time and assessed both our garage roof and house roof and informed us that both roofs were in great condition and had material necessary to withstand extended water exposure. The visit could have ended there, but Justin gave us tips on how to maintain it, how to properly get on the roof, what ladder he recommends for home use, and how to tell if the drains were clogged with leaves. I was so appreciative of him going above and beyond and the entire visit earned my trust in them. If I ever have roofing needs, we'll call Central Bay, hands down.

Central Bay just finished our roof and I'm feeling very confident I went with the right roofing company. It was on the higher end cost-wise, but Justin explained to me in detail why our last roof failed and what Central was doing to rectify the ongoing leaks we've had. He also provided before and after photos to me, showing the issues we discussed and showing the 3 layers of roofing we paid for. I think this roof is going to last us quite a lot longer than the last roof we put on only 10 years ago!

The only downside of going with Central Bay was that we had to wait a few months before they could start the job--but, I think that speaks to the quality of work they do and why they are so booked up.

Central Bay Roofing replaced the flat roof on my home back in 2021. I was quite satisfied with the quality of the roof work overall, although they caused quite a mess inside my house. When the job was done, I would have rated them 4.5 stars out of 5.

However, about a year later, I discovered that one of the fascia boards on the perimeter of my roof had dry rot and needed replacing. Obviously, it would have been preferable for Central Bay to do this at the time the original roof work was done. After all, the contract I signed with Central Bay said they would inspect the wooden roof members and repair or replace dry-rotted boards on a time & materials basis. That obviously didn't happen, and when I discovered the problem a year later and called them to make repairs as necessary, they wouldn't phone me back. That's just chicken-$#!t. I expected better. I am left to wonder if my warranty is any good at all, since they don't seem to honor their word.

Sadly, I would advise prospective customers to proceed with caution. The quality of their work seemed good at the time, but the question I have is whether they stand behind their work.

I only need a small repair. They managed to come out and repair it pretty quickly and at a reasonable price.

They did a great job! Took some waiting for them to be free but that just shows that they're good

Central Bay Roofing did a fantastic job on my house from start to finish. They responded immediately, and Leo was able to not only give me a quick estimate, but also explain his recommended roof choice for the house thoroughly. Other companies may have cheaper quotes, but the knowledge, expertise, and overall workmanship from this company outshines the rest. These guys know their stuff and take care of the job very well. Very happy with the torch down roofing system they did. They also handle all aspects of the roof as needed. Mine included new gutters as well as some minor wood repair. Truly a 5-star company worth reaching out to. Thanks a bunch to Leo and the entire crew that worked on the house!

I contacted Central Bay for a roof replacement quote. Justin came out to give us a full detailed breakdown. Despite the expertise in knowledge he demonstrated regarding what we needed, we weren't able to afford Central Bay's quote. Justin was still kind enough to offer consultation about what we should expect when hiring another company and answered every question I had. If you want a top notch roofing job and you can afford it, I highly recommend Central Bay.

We could not be more thrilled with the new roof that CBRR installed on our home. We recently purchased a beautiful old arts and crafts home in Berkeley. The house had a 90 year old trasnite (asbestos) tile roof that was really well past it's useful life. The job was very complex, as the roof has a number of unusual elements, lots of different angles and is pretty steep in places. The project included quite a bit of wood repair work due to rot, installation of all new copper flashing, new and repaired copper gutters, roof a large outbuilding and rebuilding of a large skylight.

Justin and his entire crew were very professional, communicate really well throughout the project and did a truly amazing job. All our neighbors have commented on how beautiful the new roof looks and how impressed they were watching the crew work.

Thanks for a beautiful roof!