Courtesy Cleaners
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“The cherry on top is that they are a mom and pop shop, and the owner, Ann is very kind, cheerful, and empathetic.” in 36 reviews
“Went to many cleaners but the pressing wasn't done on site and they couldn't return it to us within a day.” in 3 reviews
“It's super convenient for me since i live in that neighborhood!” in 3 reviews
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- MM H.San Jose, CA04Oct 15, 2023
The best in the Bay, Ann & her husband treat their customers like family, they are always welcoming, their alterations & dry cleaning are perfectly done and always ready for pick up at the agreed time & date. I have not found better pricing for the same care & service anywhere else. We love Courtesy Cleaners & highly recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - J O.Santa Clara, CA22014Dec 26, 2022
The place where I got my uniforms tailored before was closed due to Covid... fortunately I found this hidden gem. Most places do not know how to work with military uniforms or know the regulations. The owner here was most familiar, answered my questions, and knew what I needed. Big recommend!
Helpful 0Thanks 0Love this 0Oh no 0 - Leslie E.Mountain View, CA9143Jan 22, 2023
The best cleaners ever! Reasonable prices, fast service and right off the freeway too! Quality cleaners and excellent customer service as well.
Helpful 0Thanks 0Love this 0Oh no 0 - Caroline G.Union City, CA5481Jul 9, 2019
Had good experiences with their dry cleaning services. But today's experience totally upsets me... Last week, I picked up some dry cleaned clothes and dropped off a pair of good jeans to be hemmed. I asked Ann to do a raw hem, 1.5 inch.
I went to pick up the jeans today and asked to try them on, length was perfect, but the hem was kind crooked... I asked her if she can fix it and she said ok. I thought maybe it's easier to just hem it, so I politely asked if she can hem it, and I'm willing to pay extra for her time. I'm not trying to get a perfect straight line, I just feel like the hem could use more work.
She suddenly got mad and told me to do it somewhere else, she said she can't deal with a picky and detailed person like me. I should go to another shop and pay more if I want perfect service...? She also said I was "MEAN" because I gave her a hard time when I picked up my stuff last week.
I got really confused, all I can recall was I took the jacket out and asked with my boyfriend to make sure that's the way he want to fix it. He confirmed then we left. I'm sorry if I made it look like I was giving you a hard time but I swear I was not! I didn't say anything mean or complain to you! I just expected a different way to fix it and wanted to confirm with my boyfriend.
Ann, I understand things seem small to me can matter to you. That's why I feel sorry if I made you feel bad last time. But today, all I did was trying to communicate with you, ask you nicely. But you just kept blaming me for what I didn't intend to do last time... ALSO, if I asked for something you can't do, you can explain how it should work or give me some other suggestions instead of trying to kick me out, because I'm not familiar with all the techniques! You can chose not to do business with me but there is a more polite way to say it.Helpful 4Thanks 0Love this 1Oh no 0 - James L.Stanford, CA023Aug 25, 2021
I have been trying to find someone local to alter/tailor my Marlow White Army Service Uniform for quite a while. This place is a hidden gem just next to Moffett. Parking is super easy.
Ann was very helpful; she is prior service and knows all the regulations. She also made some tailoring suggestions that made the fit of the uniform a lot better.
All the work was top notch - I will be going back for my tailoring needs and once we get the new AGSUs!Helpful 0Thanks 0Love this 0Oh no 0 - Nov 12, 2019
Great customer service and affordable dry cleaning. The clothes are cleaned, organized, and returned in a timely manner as they promised. It is a hidden gem! Please support them to keep the shop opens. The only thing is hard to spot, especially with the construction going on around the area. You need to take a detour to get to it. Overall, I highly recommend this place.
Helpful 0Thanks 0Love this 0Oh no 0 - William D.Herndon, VA6310Mar 1, 2023
Been dropping my dry cleaning here since moving to the area a few months ago. Have never had a bad experience here; they always do quality work and deliver on-time. Strongly recommend.
Helpful 0Thanks 0Love this 0Oh no 0 - Daniel F.San Francisco, CA462Jun 19, 2021
Ann is terrific. She goes out of the way to accommodate, is friendly, pays attention to details, and is a former Soldier who knows uniforms. I highly recommend this business!
Helpful 1Thanks 0Love this 0Oh no 0 - Sachin P.Palo Alto, CA6232Sep 4, 2022
I visit the dry cleaner about once a month and I've been coming to courtesy cleaners for the last 8 to 9 years. Ann and her family at the front provide excellent customer service. They remember you every time you come in and know your preferences. Love that my clothes are always pressed, starched and tiptop shape. Prices are very reasonable and service and turnaround time are fantastic. I wouldn't go anywhere else to drop off my clothes
Helpful 0Thanks 0Love this 0Oh no 0 - Rebecca A.OH, OH8618Jan 3, 2022
I love this place. They are familiar with Air Force uniforms and I never really have to explain what I need. Also fast turn around!
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