Drain-EEZ Plumbing

I had a blocked up bathtub drain and I called up Drain-EEZ late on a Thursday to come out and fix the issue. They weren't available until the next Monday, which was too late for me, but the guy on the phone (presumably his name is Pat, looking at the other reviews) was very empathetic to my issue and basically walked me through exactly what to do to fix the issue myself to immediately get my drain working again. He encouraged me to call him back whenever I had any other questions (I did multiple times) and he was extremely patient and helpful with answering all of my questions. All of this knowing I wasn't going to be able to pay him for his services at all!

And most importantly: It worked! My drain is fixed and I didn't end up needing to wait on someone to come out.

Cannot recommend enough. True experts and real good samaritans over at Drain-EEZ. If I could give more than five stars, I would in a heartbeat.

Pat is amazing. I've actually never met Pat, but he was able to help me diagnose my water line issue remotely and suggested various plumbers closer to me who would be able to handle the work.

Pat seems genuinely interested in my situation, and was very helpful even when he didn't need to be and had no 'skin in the game'.

Such a great help and business. Excellent communication and assistance with diagnosing a leaky shower. 100% would recommend to anyone in Chicagoland

Honest and timely service. Polite, prompt and professional. Pat was excellent to work with.

I honestly was debating writing this review, but here it is- I had a frozen hose pipe that needed replacing- as a new homeowner I had very little experience with this, and based off the great reviews on here I took the chance on Drain-EEZ. Pat arrived with an assistant and quoted me 800 dollars for the job- and made me believe this was a complicated job. The part was maybe 150 dollars tops, and it took him about 20 minutes to install it. I understand experience and running a business is expensive- but 650 dollars for 30 minutes of work (including the time it took for him to charge my credit card) is very unfair. He was also extremely rude to his assistant to the point it made me uncomfortable. The only reason I'm not rating this one star is because I will take some fault for personally not doing more research. I won't make this mistake again.

Pat is responsive, honest, and reliable. I had an issue with my toilet. He diagnosed it over the phone and sent me parts to buy. Unfortunately, my uncle didn't replace everything correctly. Then Pat came out to do the job right. And his pricing was reasonable. His contact is now saved in my phone for future jobs.

Called to schedule a service for my garbage disposal but over the phone Pat was able to help me and save me the trouble of a service charge. Highly recommend and will definitely use in the future if I ever have more serious problems.

There are a lot of dishonest plumbers out there--I know because they've worked on my house. Pat and Drain-EEZ are the opposite. Super honest, experienced and knowledgeable! Pat and his assistant repaired two leaking toilets and actually turned down work on a kitchen sink (Pat said work wasn't needed now and I shouldn't waste the money!). I will definitely call them again when I have another plumbing job.

Had a leak under my sink and they fixed it as soon as they got here. Easy to work with, friendly, good price, highly recommend.

Drain-Eez did an amazing job AND saved us money! We got several quotes to replace aging sump and ejector pumps in my condo building. We were also quoted for getting a back up battery for the sump pump which cost thousands. Thank goodness we had Pat evaluate our situation because a back up system would not have been beneficial for us anyway! Pat is down-to-earth, educational, professional, fair and honest. It's so refreshing to speak with a specialist who will give you ALL the information you need to make an informed decision. We will be calling Pat for all our plumbing needs. Great guy and a great plumber! Highly recommend!