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Review Highlights
“David was extremely well mannered and was honest concerning a point he missed per dryer's failure last visit.” in 24 reviews
“I needed to get my dryer venting cleaned as it was pretty clogged with lint potentially creating a fire hazard.” in 8 reviews
“Mary, the manager, contacted me within 5 minutes, and 2 technicians were at my house in less than 24 hours.” in 7 reviews
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About the Business
Business owner information
Mary B.
Do you know that at Dryer Emergency, a whopping 99% of all repairs are done on the very same day? We're not just any old dryer repair company – we're the superheroes of the laundry room! From your very first call to the moment your dryer is humming again, we leave your space clean and your dryer in tip-top shape, while you kick back and relax. Our tech-savvy team is as nice as pie, super knowledgeable, and ready to swoop in with fixed-price quotes before we start any repairs. No hidden surprises, we promise! Forget about searching for a universal repair service that'll leave you waiting longer than a Marvel movie post-credits scene. Give us a call and get your dryer fixed right away!
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56 reviews
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1 star
- Sachie B.Cambrian Park, San Jose, CA01Aug 6, 2024
We received a flow sensor error on our new dryer. My husband suspected that our dryer exhaust vent was the problem. I quickly found Dryer Emergency and gave them a call. Mary was very responsive and sent George out the same day. We approved a quote in the evening and George completed the job the next day. My husband is very happy with the increased airflow. We appreciate their expert and speedy service. Thank you Mary and George!
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Mary B.
Aug 7, 2024
Dear Sachie,
Thank you for your kind words! We truly appreciate it! I’ll make sure to share your thanks with George. If you need any further assistance, please don't hesitate to reach out! - Joel B.Campbell, CA09Jul 13, 20241 check-in
On time. Efficient, prepared, and knew what he was doing. Have not had any more issues since the repair about a month ago. Fixed the problem. Good specialist.
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Mary B.
Jul 23, 2024
Dear Joel,
Thank you for your review! We appreciate your kind words and look forward to assisting you again in the future. - Dwon T.Campbell, CA244735Jan 20, 2024
Great service and excellent diagnosis. Very happy with outcome. Will recommend to other neighbors.
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Mary B.
Jan 21, 2024
Dear Dwon,
Thank you for your positive feedback! Your recommendation is greatly appreciated. If you ever need assistance in the future or have further questions, we're here to help! - Chris C.San Francisco, CA02Jun 21, 2024
Problems with dryer diagnosed / parts ordered / issues addressed and solved. Fast and complete. Like new.
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Mary B.
Jun 24, 2024
Dear Chris,
Thank you for your feedback! We appreciate your support and look forward to helping you in the future!
Sincerely, Mary. - Lisa G.Morgan Hill, CA8022Jan 2, 2024
My call requesting a service visit was returned quickly and an appointment scheduled for right after New Year's. The technician was prompt, friendly and efficient. He did a great job cleaning the massive amount of lint out of the duct and replacing the thermal unit. The cost was fair -- slightly higher than I'd anticipated, but worth it to have my dryer working again! I would definitely use Dryer Emergency in the future.
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Mary B.
Jan 3, 2024
Dear Lisa,
Thank you for sharing your positive experience with our service!
We look forward to assisting you in the future and thank you for choosing Dryer Emergency for your needs. - Amjith R.Central San Jose, San Jose, CA02Dec 11, 2023
Prompt service and courteous technician.
We were able to get an appointment for the very next day. The technician was knowledgeable and courteous. The 3 month warranty of their work is a very nice welcome benefit.
Highly recommended!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Russ B.
Dec 11, 2023
Dear Amjith,
Thank you so much for taking the time to share your positive experience with our service. It's great to know that we could accommodate your needs by scheduling an appointment for the very next day. Your recommendation means a lot to us, and we're grateful for your trust in our services. If you ever need assistance in the future or have any further feedback, please don't hesitate to reach out.
Best Regards. - Michael H.Menlo Park, CA1134Jan 9, 2024
I recently called Dryer Emergency because my clothes were drying slowly and I found condensation in my dryer hose. They responded quickly, and Ruslan arrived promptly at the scheduled time. He quickly determined that the condensation was happening because my dryer vent was clogged on my roof - and more importantly, at some point an incorrect dryer vent cap had been installed.
Ruslan clearly explained the problem with my incorrect cap - based on his advice, I decided to move forward with replacing the vent cap to permanently improve the performance of my dryer. Ruslan was able to source a new vent cap that day and completed the installation quickly, taking care to ensure the new vent was properly sealed on the roof. Since then, I have seen a tremendous improvement in my dryer - clothes are dry in half the time as before, and I have not found any further condensation coming from the dryer vent. I would absolutely call Dryer Emergency again for any issues with my dryer in the future.Helpful 0Thanks 1Love this 0Oh no 0Business owner information
Mary B.
Jan 12, 2024
Dear Michael,
Thank you for choosing Dryer Emergency! We're thrilled to hear that Ruslan promptly addressed your dryer issues. We appreciate your trust and look forward to assisting you with any future concerns!
Warm regards, Mary. - Anne G.San Jose, CA08Nov 13, 2023
I contacted Dryer Emergency on Sunday and was able to get an appt the next day. George came out and was able to fix my issue. He was prompt and very knowledgeable and so far so good. It's an older dryer but seems that I'll be able to get a few more miles out of it.
I will definitely use them again.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Mary B.
Nov 13, 2023
Dear Anne,
Thank you for choosing Dryer Emergency!
We appreciate your trust and look forward to assisting you in the future. Should you need anything else, please feel free to reach out.
We're always here to help!
Warm regards, Mary. - Maureen M.Campbell, CA2986Nov 8, 2023
I had had a horrible experience with another company. George came out yesterday and figured out that my supposedly brand new heating element was defective because it was an old heating element that it is soldered back together. He did not have one on hand, but they had one in the office. He returned today and repaired the dryer. It is working perfectly. They charged $100 less than the other company. George was respectful, polite, and a joy to work with. I highly recommend this company.
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Mary B.
Nov 9, 2023
Dear Maureen,
We're so glad George could help! Thanks for your kind words and recommendation. If you need anything else, we're here for you! - Dec 11, 2021
The dryer in my rental unit stopped e working and I needed repair ASAP. I reached out to these guys (based on the stellar Yelp reviews, of course) through the Yelp request a quote on a weekend and was able to connect with them to make an appointment for Monday.
On Monday, I received a text when the tech was on his way, and a call when he had finished looking at the dryer. Turns out it was a pretty standard fix and he has the part so he could make the repair the same day. I authorized the cost and repair, and a few hours later, the part was fixed and the dryer was back in operation! Excellent service, fast and reliable.
The only reason I took off one star is because I asked if the part/service has a warranty and was told they only guarantee the work for a couple months (I think it was 60 or 90 days). I would have preferred a year of security given the cost of the repair.Helpful 4Thanks 0Love this 3Oh no 0
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