George Allen & Sons Plumbing

They were out fast to fix the problem and were good on the rate. Not many family owned and operated business are around anymore. They also give senior discounts.

Just as I thought it was impossible to find honest plumbers, I found these guys. Quality work, reasonable prices, friendly, responsive. Happy to give them 5 stars and recommend to others.

Impressive service. We had to have our water heater replaced in late 2013. I canvassed the different plumbing contractors in the area and by far, they quoted me a reasonable price and when the work was done, final bill was close to what they quoted. The time it took to complete the job was within the time frame given to me. They were quick to answer calls as other reviewers have attested and came right away. I will not hesitate to use them again the next time I need plumbing work. Very professional!

I agree with Matt in that these guys were prompt and polite. They were nice enough to come out quickly for a plugged drain. Unfortunately they spent the next hour plus trying to avoid taking my under-sink drain apart, lugging equipment to the roof and dropping their 75 foot cable from there (there was no clean-out.) Ultimately, they told me that the blockage was more than 75 feet away, which was the length of their cable, charged me $125 and left. They suggested Roto Rooter but warned me that it was going to cost a fortune. So I called Roto Rooter. Roto Rooter went directly to my sink, and cleared the blockage using the exact same equipment. The plumber from Roto Rooter told me that they hit the blockage at approximately 60 feet--plenty of cable left. It took them about 5 minutes to dissemble and reassemble the drain that George Allen worked so hard to avoid (though the actual work with the cable took quite a bit of time due to our weirdly routed plumbing.) They were clean and neat and gave me a 90 day guarantee. They also do not charge if they can't fix the problem. I did call George Allen Plumbing to discuss this, but they never called me back. So I am letting all of you know what happened. They may be excellent plumbers for more complicated work, but they charged me $125 for a failed job that Roto Rooter did properly for $225 (and that included a jug of stuff they left me for maintenance.) I think George Allen could have at least returned my phone call, which was calm and polite. So, I give them 2 stars for their excellent response time. Minus 3 stars for not bothering to return my call and for their lack of success.

very happy with the service. called on the weekend (not an emergency) and got the answering service. they called back 8 am, scheduled an appointment the same day, arrived on time, took care of three problems and were done. small family business with good service.