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George Salet Plumbing
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Waterheater Installation
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Highlights from the Business
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44 years in business
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Workmanship commitment
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Family-owned & operated
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Fixed pricing
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Review Highlights
“I recently had Alan and Bobby out to fix a major pipe leak - water dripping from the second story to the garage.” in 81 reviews
“Tyler was still not optimistic, but he felt confident he'd coerced another couple years out of our old unit.” in 18 reviews
“I was referred to George Salet by a service tech at Okell's for a problem with my gas fireplace.” in 16 reviews
About the Business
Business owner information
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George S.
"Since 1979 George Salet Plumbing has been a family owned and operated company. Our business model is based on the premise of quality service and attention to client needs. It's always been our goal to offer you only the highest quality plumbing services and products possible. That's why we make sure our technicians are highly skilled and completing ongoing training to stay at the top of their game. We hold ourselves to extremely high standards to ensure that we have both the expert knowledge and the integrity to earn the trust of Bay Area homeowners."
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Overall rating
231 reviews
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- Jay F.Reno, NV020Jun 22, 2024
George Salet Plumbing is the best!!
A little background. I contacted George Salet Plumbing on Monday to purchase and install a Toto toilet in our condominium at 403 Main St in San Francisco. They set up an appointment for Tuesday to come check out the situation and order the toilet.
The plumber showed up at the beginning of the appointment window on Tuesday, evaluated the situation and said he had the appropriate Toto toilet on his truck. Two hours later, I paid with my Visa and had a new toilet - and had the old toilet taken away.
No ordering a toilet and setting up an installation appointment! All done in less than 24 hours! At a reasonable price!
If there were six stars, I would give them that. Excellent work, very professional and very customer oriented.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
George S.
Jul 1, 2024
Jay, it's great to know you had a smooth experience with us. We constantly aim to deliver swift and efficient service. We're happy our team was able to assist with your Toto toilet installation and old toilet removal in less than a day. We greatly appreciate your recognition of our professionalism and customer-focused attitude. Should you require further plumbing services, don't hesitate to contact us.
- Cathy L.San Francisco, CA027May 31, 2024Updated review
Just an update to sing Alan's praises again. He followed up to flush out the Takagi and change out the busted computer board as he said he would do to make sure it's running optimally.
He was guiding another young apprentice, Chase, who wisely following his guidance throughout the process.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
George S.
Mar 14, 2019
Cathy, we're pleased that Tyler was finally able to get your hot water heater back up and running after all of these years! If you ever need anything in the future, feel free to give us a call.
All the best,
George, OwnerApr 26, 2024Previous reviewAlan is a miracle worker!!! Well, that's what it seems like, but really Alan is a potent mix of deep intelligence, ingenuity and creativity and that's how he fixed our Takagi instant hot water heater that was on the fritz. He's a true professional and thoroughly knowledgeable as well as honorable, informative and courteous. He trained Tyler, the plumber who fixed the Takagi in 2019 (In fact, my last glowing review for George Salet Plumbing was for him). Put yourself at ease and call George Salet Plumbing knowing they will do the right thing.
Mar 12, 2019Previous reviewTyler just came to fix our instant hot water heater that hasn't been working for many years now. We've had other plumbers come and not have any idea on how to fix it, but Tyler knew exactly what he was doing. We are so grateful to have such a knowledgeable professional take care of our water heater. Bonus: He was on time, kind and courteous. No need to call anyone else ever again.
- Marlow B.San Francisco, CA01May 28, 2024
I am writing to express my sincere gratitude to Alan B for his exceptional service in resolving my recent issues with my outdoor fire pit.
Alan's professionalism, positive attitude, and willingness to go the extra mile were instrumental in getting everything fixed. I particularly appreciated his helpfulness and detailed explanation of the problem.
His advice on how to prevent future problems will be very valuable moving forward.
Thank you for having such a capable and dedicated employee on your team.
Sincerely,
Joey A. Williams CCAMHelpful 0Thanks 0Love this 0Oh no 0Business owner information
George S.
Jun 3, 2024
Marlow, we're grateful for your positive experience with Alan B. His dedication reflects our commitment to professionalism and customer satisfaction. We're confident his helpful advice will be beneficial in the future. For any further needs, don't hesitate to reach out to us.
George Salet Plumbing - Dipti B.San Francisco, CA02017Jun 5, 2024
David, our tech, is very knowledgeable and was quickly able to diagnose and fix our issues with plumbing. Highly recommend these guys, they were very efficient!
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George S.
Jun 10, 2024
We're pleased to know David quickly resolved your plumbing issues, Dipti. Our team is always prepared to deliver efficient and informed service. Don't hesitate to contact us whenever you are in need.
George Salet Plumbing - Andrea J.Oakland, CA02124Feb 12, 2024
First tech that ever came out was great. Polite, knowledgeable, excellent work.
Next tech was not. Spent a lot of time and still couldn't diagnose where smell in shower drain was coming from. Homeowner found it later in two minutes. Build up of gunk just inside lip of drain. Not sure how this guy missed that.
Third visit, second tech again. Rolls up with such a chip on his shoulder that it prevented him from being able to listen to a woman. Consistently ignored what I was saying because machismo-impaired, asking the same questions over and over that I kept answering. Wouldn't believe me about what the appliance repair person had assessed and diagnosed. Wouldn't believe me about the location of the washer and dryer directly on the opposite side of the wall (kept looking at the ceiling???). When I finally asked why the attitude, he stormed out.
Called dispatch. She seemed not at all surprised. She asked me to leave message for owner, which I did. No call back.
Against my better judgement, called them one more time for one more job. Requested first tech. Lo and behold, he calls out sick the morning after the Niners play in the Super Bowl. Shocking.
Unfortunately this now delays a subsequent bathroom repair project.
Have shared my experience with other house managers in the area to warn them.
Do not recommend.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
George S.
Feb 16, 2024
Andrea, we strive to deliver knowledgeable and respectful service, but it's unfortunate we fell short in your last few visits. We regret the inconvenience caused by the technician's inability to diagnose the issue correctly and his unprofessional behavior. We also apologize for the delay in your bathroom repair project due to our technician's unexpected absence. We'll address these issues internally. We hope for an opportunity to serve you better in the future.
George Salet Plumbing - Kayla B.San Francisco, CA183379May 11, 2023
Our hot water heater's pilot light went out and stayed out (cold showers for a week). I called two other companies before George Salet - one of which just tried to sell me on a new water heater but couldn't tell me why or what the diagnosis was so I thought they were trying to pull a fast one on me (I'm a female homeowner and unfortunately blue collar folks assume I won't understand and don't try to explain their thinking. It sucks.). Several hours of research later, I started pulling out the thermocouple and was ready to make the repair myself (a $25 part, the first guy was going to charge me $495 for, no thanks) but then saw that the entire unit was corroded (the first guy had not pulled out the cover at all so could not have confirmed that). Because of my research, I knew that I did in fact need a new water heater.
I called George Salet plumbing, got a wonderful person named Ryan who came out the next morning and gave me the run down of all my options and priced it out there on an ipad. He was able to come back the same day with my new water heater and installed it the same day. I'm beyond pleased with this great company and would highly recommend them. In fact, I'm going to recommend them to every female homeowner I know because not only did he treat me with respect, he also explained the pros and cons of the 6 and the 12-year warranties, and was exceptionally nice and professional doing it. Thank you so much, Ryan! You've renewed my faith in plumbers!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
George S.
May 16, 2023
No one likes a cold shower, Kayla! We're so glad you felt comfortable with Ryan and understood all your options for installation and warranties on your heater. As a female homeowner, you deserve the best plumbing service, so don't hesitate to reach out to our team.
- D C.San Francisco, CA0186Feb 13, 2024
I have Takagi tankless waterheater that stopped working. The unit displayed an error code that pointed to a possible blower issue. Rather than taking it apart I thought I would go to the Takagi website for a local repair plumber. Called Salet plumbing and was told its no charge to come out to diagnose the problem. So I made the appointment.
Jacob from Salet came out. We went to the waterheater. He asked what was wrong. I said it was displaying an error code. He then pulled out a ipad type tablet and scrolled. He ended up with one saying to look at the blower will be $580 and go from there if is not the problem. This was minutes after arriving. Never even unscrewed the panel to look inside. At that moment, I decided to go back to a traditional waterheater.
So it was free for someone to come out. $580 to pull out a screwdriver.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
George S.
Feb 16, 2024
We apologize for your experience with our service. We aim to deliver efficient and professional service, and it appears we didn't meet that standard in your situation. Our technicians are highly competent, and our prices are job-based, not hourly. Please know that the diagnostic fee we proposed to you is not charged if any customer has us complete the repairs. When the technician arrives, he completes a cursory inspection to determine whether the unit is properly installed—gas, flue water piping, etc. It appears that we did not properly communicate this to you, and steps have been taken to prevent this in the future. We hope for an opportunity to serve you better in the future.
George Salet Plumbing - Hiroko G.San Francisco, CA01Jan 18, 2024
Jacob and Danny came for free consultation service at my house.
They analyzed the situation and give me a recommendation, which did not bring income to their business. However, I am going to call George Salet when I need to replace my tankless water in a couple of years. They are young guys, yet very professional and confident. I really like them both.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
George S.
Jan 22, 2024
We're pleased that Jacob and Danny delivered the top-notch service we aim for. Their professionalism and assurance reflect the rigorous training and experience we foster within our team. We look forward to helping with your future tankless water heater replacement.
George Salet Plumbing - C. A.San Bruno, CA0357Mar 16, 2023
Recommended by a friend who has used several times over the past few years. Totally positive experience. Friendly phone 1st contact. Appointment set in a reasonable time and repair scheduled. Jose and another gentleman came the 1st time to assess the situation and provide a quote (very reasonable!). The part was ordered and the next appointment, Jose came alone and worked on the water heater, fully cleaning the inside control area and changing out the defective part. Service was friendly, efficient and very reasonable, especially considering the repair took a bit more time than originally estimated. Despite that, they stuck to the original price quote.
Fair, efficient, honest - Definitely going to be my "go to" plumbers for future needs.
I asked for an ball park estimate on a new water heater, since mine is on the older side, and Jose took the extra time to pull up a few estimates for me and give me an idea of some options for the future.
A+ experience. Could not have asked for better. (A thank you to my friend Jean AT for the solid recommendation!)Helpful 0Thanks 1Love this 0Oh no 0Business owner information
George S.
Mar 20, 2023
Glad we left you with such a great first impression of our plumbing services! You can always count on us for friendly and professional plumbing repairs at reasonable prices. Let our team know if we can be of assistance again!
- Denise G.Brisbane, CAApr 17, 2024
I had a minor plumbing emergency this morning and John from George Salet plumbing was here within an hour to fix it for me. He was very pleasant, knowledgeable and professional. Price was reasonable and offered a senior discount. I will definitely call George Salet and request John for any further plumbing needs. Very pleased.
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George S.
Apr 22, 2024
We're happy to know John addressed your plumbing emergency promptly and professionally, Denise. We create a team that's not only skilled and knowledgeable but also courteous and respectful. We're glad you found our pricing fair and enjoyed the senior discount. For any future plumbing needs, we're at your service.
George Salet Plumbing