High Street Bridge Self Storage

This is an A plus facility. From the first day I sent in a reservation I have recieved above board service. Every email I sent in was followed promptly and I recieved several follow up calls as well. Once we arrived we were greeted with wonderful CAN DO attitudes.

The facility very clean and safe.
I am so happy I chose them.

And Ysenia, you are the bomb!

This is truly the best storage place: Indoor, cool temperature, good security both as a building and individual units, clean, great supply inventory, and most importantly... a really helpful, warm, and friendly staff.

This is the best storage unit I have ever used. They get 5 stars for:

-Cleanliness
-Friendliness
-Security
-Accommodation
-Convenience

Could not recommend them more.

I picked High Street in 2013 because of the features and good yelp reviews, and they lived up to the reviews. The staff are great, the setup is top quality and it is not creepy, unlike their competitors. I picked High Street over 3 closer places, just because I knew I'd always feel comfortable going there. I'll pick them again if I ever need East Bay storage.

My favorite part of moving was getting to store our stuff at this place. The amazing, friendly staff made the whole process so easy. They gave us a very sweet welcome gift. The prices are extremely reasonable. There was always good parking, always carts in good condition. The whole place is always clean and fresh. Even the music they play there is relaxing. They're system for getting in and out of your unit is simple. The elevators are fast. Lots of light in the building. You get a free lock! Oh! And free popcorn!

In a spur of the moment/get my life back in order decision, I decided I would rent a self storage unit. Of course, the most recognizable company is Public Storage, but using good ol' Yelp, I found High St Self Storage. I practically drive past it everyday but never noticed it!

I noticed that storage prices, usually based on unit size, is about the same at all locations within the area. The deciding factor were the freebies given. They gave me several good sized free boxes, a free padlock, and a free tool-kit (but it's crap). They also had a "FREE FIRST MONTH" print-out coupon on their website which had a "CALL FOR DETAILS" for the fine print. The employees at first told me the coupon was only good for 10' X 10' units, but decided to just go ahead and give me the free month on my 5' X 10'. They also gave me another $5 off my first paid month because I signed up for auto pay.

Now onto the facility - it's all in-doors with 5 drive-in parking spaces. There's also street parking which I prefer since their drive-in spaces are too small even for my compact. The 2-story building is kept brightly lit and a comfortable temperature. All units are individually alarmed and requires alarm de-activation near the main entrance before entering and you need to activate the alarm when leaving. Not too much hassle for added security. The building is open 8 am to 7 pm 7 days a week. There are other facilities open later, but it works for me.

For moving boxes to the units, I only see 2 carts, but on Saturday and Sunday when I was there, there weren't any other customers so I had free use of the carts. I was lucky to get the last 5' X 10' on the ground floor so no elevator for me. On a side note, in my unit, there were 2 small cups of spilled rat poison - doesn't bother me, but I'd just buy some more and put in in there for insurance.

The staff (Sin and Judy) were friendly and helpful.

It's weird to say about a storage place but they have some of the best service you can get in any type of business. When you are moving in, they will offer you water about 10 times. They are genuine, sincere people who take the time to talk to you about whatever you need. They will call you a couple days before your payment is due. I think they should open a restaurant or coffee shop, cuz that place would rock, I know it.

I went here based on reviews from yelp and am very happy I did. I rented a storage for my tenant for 3 months and got a great rate for 3-4 bedroom. The facility is clean the staff are extremely helpful and polite. They also have street signs in the hallway which makes it easy to locate the storage. As a bonus you get some fresh popcorn and bottled water. I recommend this place to all!

Super friendly staff, will offer smiles and water and any assistance automatically.
Very accessible and efficient loading docks
Very very clean facility
Very easy to access units
This is the most efficient storage and moving experience i've ever had!
Great prices!

Great customer service over the phone and in person. They have more storage sizes than what's listed online. We were even able to take a tour before committing. Very informative! Very helpful!