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Parking
Review Highlights
“I always use Park n Fly when flying out of Oakland Airport whether I'm traveling alone or with someone else.” in 33 reviews
“We have used park n fly plenty of times and we never had to wait long for a shuttle for drop-off or pickup.” in 160 reviews
“Fast, efficient checkout by Hung who even tried to find the reservation I thought I had made.” in 8 reviews
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Ask the Community
Q:
What is premier uncovered at Park and Fly?
A:
You mean Premium Uncovered Parking which is your the first person dropped off to your car upon arrival at the Park n Fly lot. That is all that you get. I find the regular service is just as good. Doesn't take them long to get you back to your… more
Todd P.Q:
My outbound flight departs OAK at 5:40 am and my return flight lands at 11:45 pm. Will need to drop my car about 4 am and pick it up maybe 12:15 am or later. Is the shuttle available those hours?
A:
I would set your time for whenever you want to arrive before your flight. So account for the shuttle which is usually there by the time you park the 10 minute ride to the airport and what's time it takes to check in for your flight. And same with… more
N C.2 people found this helpful
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Overall rating
487 reviews
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- Jen S.Larkspur, CA013Jun 7, 2024
I parked here for years when it was Park 'N Fly. It was awesome then! I just logged in to book and found they'd be bought by the Parking Spot. Bummer. Even when my two free days from the olden days were brought into the new system, it was still cheaper to just park on site in Economy at the airport. Sorry to see Park 'N Fly go. We won't be parking there anymore with the new ownership. Especially seeing all the bad new reviews.
Helpful 1Thanks 2Love this 0Oh no 1 - Monica P.Santa Rosa, CA06Mar 16, 2024
Excellent service on our trip to Oakland airport. Marvin was our driver and he was extremely friendly and helpful.
I will definitely be using this place again.Helpful 1Thanks 0Love this 0Oh no 0 - Patrick P.Corte Madera, CA112488Jun 1, 2024
Shuttle service has been reduced, wait lines much longer. New owners should add more shuttles to schedule
Helpful 1Thanks 1Love this 0Oh no 0 - A A.Oakland, CA9120120Jul 7, 2023
Park and fly will get your clock on a cheap daily rate, then add 35% in random fees when you get to checkout.
This dishonest business practice needs to go.Helpful 0Thanks 0Love this 0Oh no 1Business owner information
Park '.
Jul 10, 2023
Hi Joe, we sincerely apologize for the experience you had, but thank you for bringing this to our attention. Your feedback has been relayed to our team.
- Peter L.UT, UT01627May 11, 2024Updated review
New owners. Higher prices and a really silly parking system where they escort you to spots while you drive by lots of open ones. And they are really not friendly. And fewer shuttles. This used to be my go to place. Never again.
Helpful 4Thanks 0Love this 0Oh no 0Business owner information
Park '.
Oct 29, 2021
Hello Peter, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!
Oct 27, 2021Previous reviewThe office people can be a little off putting. But my goodness the drivers are the nicest friendliest happiest people. Love that I found them and a good value.
- Melody P.DeLand, FL27235927Jan 11, 2024
Very impressed! Expresso Parking closed down so we tried this parking lot and it's way better!! Great service!
Helpful 1Thanks 0Love this 0Oh no 0 - Mel W.Hayward, CA1030Jan 6, 2024Updated review
First time encountering chaos at the pick-up zone which is why PNF needs to improve on instructions or work with OAK to clearly manage the waiting parties for fairness.
As always instructed at drop-off for every trip, the driver told us to meet at the very beginning of the pick-up zone (4F?). When we returned from our trip, we stood by the curb as instructed and the shuttle stopped where expected.
That night and at that moment, no other parties seemed to indicate that they were waiting for PNF so we loaded up. After another family joined us, it was obvious that the other parties that followed were not standing in the "right" location and were fairly upset, complaining that they were passed up multiple times. There was barely room for a third party and PNF does not allow standing passengers at this location.
I was not sure if the other parties were implying that we were to give up our seats. However, we followed pick-up as instructed.
We like PNF and never had problems with previous trips. Unfortunately, the latest experience left us feeling awkward and uncomfortable if the instructions were not accurate and no staff to manage high demand.Helpful 1Thanks 0Love this 1Oh no 0Jul 17, 2018Previous reviewFour stars is for the staff for immediately working out the confusion that I ran into with the prepaid reservation. On arrival to the lot, the front gate forced me to take a parking ticket but I mistakenly used that same ticket for the second gate to enter the reservation area. This mean I never checked in with my reservation especially to access the third gate for the covered lot.
Shuttle driver helped us get into the covered lot. Agent over phone assured that the reservation will be honored on exit. On exiting the lot, agent understood the situation and corrected the situation as promised.
My fault for missing the second gate's instructions. However, unless a technical issue that morning, they should allow entry at the first gate using my reservation or else provide instructions if using the reservation is a two step process.
Also, AAA discount did not work so why bother asking unless they were restrictions that I missed. - Stacey T.Fort Bragg, CA0108Jan 3, 2024
We had a wonderful experience parking here! Shuttles were prompt, drivers great, they picked up and dropped us off at the car, and when our car battery was depleted after the trip they brought a jump charger out and helped us very quickly. Night and day better than our experience at Expresso Parking over Thanksgiving. (That time we had a paid reservation with email confirmation from that morning and the attendant wouldn't let us in the lot when their gate malfunctioned and didn't accept the QR code. 30 minutes trying to get that figured out, plus the mad dash from car to shuttle)
Even if there is a couple dollar difference per day I'll be parking here from now on for the Oakland Airport, thanks!!Helpful 1Thanks 0Love this 1Oh no 0 - Merc O.Danville, CA022Apr 29, 2024
New Ownership is poor!!
This company has been bought by The Parking Spot.
Although all signage, and the vans, all have ParkNFly on them. The parking spot took over a few months ago, and service has been downhill since. They let go of many drivers, so today only two shuttle vans were running between the airport and the parking lot. I've parked there for many, many years, and earned a preferred spot in the parking lot. However, the new company makes you pay if you want a preferred location in their lot. Previously, you could cancel a reservation as long as it was before you were to enter. This new company now has two separate rates. A prepaid rate that is nonrefundable, which, by the way, is not listed noticeably on the website. Or you can pay a higher rate and have it refunded. The original ParkNFly always had one rate, and you could apply discounts to that rate. They have lost my business, I'm going to try to find another parking lot that would allow you to cancel before your designated entry time, and the lack of shuttle drivers is a minus. Shame on you Parking Spot! The name should be Parking Not!Helpful 3Thanks 0Love this 0Oh no 0 - Jun 20, 2022
Easy reservations and payment with the app are good features. Discounts online are great
Good service. They tell you where to park for the shuttle to pick you up. Also, they immediately take you to the airport. Grabbing whatever parkers are there in the row. They don't have to wait until the van is full like some airport parking lots. Open 24/7!
You gotta book in advance online to get the deal. Even if it's the same day.
- 5-day special web rate is $10.95 a day, plus tax, for uncovered parking.
- 7-day special web rate is $12.05 a day.
- General web rate is $12.95 a day
- $24 a day if you just roll up.
So don't just roll up. Book online or use the app.Helpful 8Thanks 0Love this 6Oh no 0Business owner information
Park '.
Jul 7, 2022
Ted, we’re so happy to hear you had a good experience. We look forward to serving you again soon!