Review Highlights
“There's also Cyber Quest Arcade (next to Kids Quest) where you can take your child you play games.” in 9 reviews
“If not to gamble, take your friends and family to the waterfall buffet for good food or the high limit lounge for drinks.” in 41 reviews
“Red Hawk Casino isn't as new or shiny as their other Northern California casinos competitors, but it has great personality.” in 79 reviews
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About the Business
Established in 2008. The casino’s architecture is in harmony with tradition, nature and our surroundings. The Red Hawk Resort + Casino delivers significant economic benefits to the local community of El Dorado County. Red Hawk boasts magnificent views and a natural setting that inspires true gamblers. Located on a beautiful hilltop less than 20 minutes east of Sacramento on Highway 50, Red Hawk is the gamblers oasis. You’ll discover a place that energizes and excites.
Ask the Community
Q:
Do u have bingo on the 4th of july?
A:
They have got rid of BINGO long time ago. The only place that I know that does BINGO is Colusa Casino..
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Are poker tables 18+ or 21+?
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Overall rating
880 reviews
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1 star
- Jul 17, 2024
Our experience at Red Hawk Resort + Casino was overall very good. One of the standout positives was the complimentary valet service, which made our arrival smooth and convenient.
The check-in process was easy and the staff, particularly a friendly lady whose name unfortunately slipped my mind (possibly Posha?), was helpful despite my fumbling attempts at remembering names!
The only downside was the pool area, which felt small given the size of the resort. The pool itself was only 3 feet deep, more suited for lounging than swimming, and surprisingly lacked a nearby bar for poolside drinks. Having to trek halfway to the casino for refreshments was a bit of a buzzkill.
On the upside, our room was excellent. Clearly brand new, with a nice shower, well-appointed bathroom amenities including a vanity mirror and complimentary makeup remover, and plenty of unused drawer space. The mini refrigerator was a handy touch.
As for the casino, it's heavily weighted towards slot machines with just a small section for card tables. While the slot machines were fun, they did eat up our money quicker than expected. Shoutout to Ronald, our entertaining blackjack dealer, who made our table game experience memorable, even if he ended up taking our money too--what can you do but laugh?
Check-out and valet were as easy as arrival, and the fact that valet parking was complimentary was a pleasant surprise.
In summary, Red Hawk Resort + Casino is a great spot overall, but they really need to address the lack of a poolside bar and consider expanding their pool facilities. If you don't mind a short walk for drinks, everything else about the place is top-notch! The staff were friendly and made our stay enjoyable. Thank you, thank you. NoHelpful 1Thanks 0Love this 0Oh no 0Business owner information
Krista B.
Jul 22, 2024
Hi Linda! Thank you for your detailed review! We're thrilled you had an overall very good experience at Red Hawk Resort + Casino. We're glad you enjoyed your room and had fun at the casino, especially with Ronald at the blackjack table. We appreciate your feedback regarding the pool area as your comments help us improve. We look forward to welcoming you back soon!
Red Hawk Resort + Casino Customer Service - Jul 1, 2024Updated review2 check-ins
Okay, red hawk gets updated to a 5!
No I didn't win a jackpot. Casino wise, it is a lot like every other casino, again the beverage stations and bathrooms everywhere are fantastic! As are the free gifts I keep getting on the weekends without gambling.
The extra star is for the hotel!
Mom scored her free night and used it.
I went the day before to make myself feel better as she was going to be alone.
Mom has mobility issues and I worry about her traveling alone.
The valet service and all of the customer service were top notch. Mom didn't have to park or carry luggage or anything. She said she felt like royalty.
5 stars for keeping mom safe and making her feel comfortable and important!Helpful 15Thanks 7Love this 17Oh no 0Business owner information
Krista B.
Feb 21, 2024
Hi Shelli! It's great to hear that you left with some extra winnings and received a free play mailer afterward. We're glad you found the beverage stations convenient and appreciated the accessibility of the bathrooms. We understand your concerns about the dining options, and we'll take your feedback into consideration as we continue to improve our offerings. We look forward to welcoming you and your mother back again soon, and we hope to exceed your expectations with our hotel accommodations as well. Thank you for sharing your experience with us, and we can't wait to see you both again!
Red Hawk Resort + Casino Customer ServiceFeb 19, 2024Previous reviewMy husband I visited this casino on the way home from our sons new place 10 minutes away. My mom loves casinos and this one means she would get to visit her grandson when she does her thing so we were checking it out. We spent an hour here, James played craps and I found a slot. We left with extra money. A mailer quickly was sent with $15 free play.
So I brought my mom so she could get comfortable with it and check out the hotel.
We had a good time. We didn't win but her goal was to get a free hotel room offer- we will see. I joked cuz just getting a hotel room would be cheaper than getting the offer but she just gives me an eye roll and then her beautiful smile.
I appreciate the beverage stations everywhere. And the bathrooms were enough so I could go pee without losing my mom.
I felt like the dining options are very pricey.
I will review the hotel in the short future I am sure as I still will come with my mom until both her and I feel comfortable enough for her to come alone. - Hulita S.Sacramento, CA02033Jun 13, 2024Updated review
Don't call for hotel before 8 am. I called at 6:40 am and the automated voice said press 1 for hotel reservations, I clicked 1 and a lady answered and said how may I help you. I told her I was calling about comp rooms and if I had any (I'm planning a bday party to have there) and she said in a very rushed and annoyed with me tone, "honey you have to call after 8 when they're open ok bye", and I said "oh, I thought this was who I called" and she said again with the same tone, "call after 8 ok bye." I didn't get a chance to say sorry or ask any other question so just fyi the hotel desk is not open until 8.
This is just an fyi for anyone calling for the hotel at RedHawk. I didn't know I shouldn't call before 8. I'll give it a try later.Helpful 1Thanks 1Love this 0Oh no 0Business owner information
Krista B.
Aug 13, 2020
Hi Hulita! Thank you for sharing your updated review! We're thrilled to hear that you enjoyed your experience at Red Hawk Resort + Casino. It's wonderful to hear that you and your family had a great time at The Apex and enjoyed the variety at Koto Buffet. We're also delighted that you had a positive experience with our customer service team and enjoyed your stay at our hotel. Your feedback means a lot to us, and we truly appreciate your support. We look forward to welcoming you back soon for more fun and excitement at Red Hawk!
Red Hawk Resort + Casino Customer ServiceMar 11, 2024Previous reviewThey've opened the ayce buffet! They opened apex and now have a hotel! They've really upgraded and have def. become a destination for us! For the whole family. Apex is prolly my favorite spot. We went and ate ayce at Koto Buffet (reserve your spot ahead of time online! Itl save u a hassle.) then hubby went to play games and me n my little brother (15) went to Apex and chilled in the bowling alley couches then hit the arcade and played pool. Having Pool there is a game changer (the space can be inadequate if it's packed but that is part of the game.). Fun stuff for everyone. There's even a bar inside apex with like 8 slot machines.
The Koto buffet is really good. It is pricy but pretty good if you have comp benefits. We love the ayce weekend seafood special. So much variety including their dessert bar. Note though I think they took out lobster tail.
We had stayed at the hotel previously and it was so sweet. The customer service ... top tier. The hotel so perfect, spacious and we had a good view. They also had continental breakfast included! It's not a hot bar, just fresh fruits, muffins, pastries and cereal but it was more than any other casino-hotel nearby.
The play is really good. There's old school machines, new video machines, tables, large non-smoking downstairs, the hosts are super nice and approachable. I haven't gotten a jackpot but I enjoy myself every time. Customer appreciation is great too with freeplay and points that you can actually see add up. Unlike other casinos (won't mention them) where it's like for every $500 you get 1 pt and it's 100 points for $1. I'm a little over exaggerating lol. But still. Idk if I've ever given 5 stars but they def deserve it.
Thanks RedHawk.Jul 12, 2020Previous reviewI really like Redhawk casino. I think its a nice clean place to go and try your luck. This is my favorite casino near the Sacramento area. I cant wait for them to open a resort. Itd be a beautiful place to stay. The comps are nice too. We can get food and sometimes we get enough for a pack of cigs. I haven't won big yet but i still prefer this place over others like Thunder Valley (so close to being first) and Jackson. Fingers crossed. Gaming experience is nice.
I would give 5 stars if i wrote this review before covid19 because waterfall buffet was an awesome place to go after a few hours of gaming. The food court right now needs a lot of help. I usually go to Hawks because i can het semi-worth the amount i would pay. My hubby and i go to the asian cuisine and the food is alright. I wish there was more choices for the plates. Also portions are so small...or at least it looks like it. 2 pieces of shrimp count as an entree. 3 pieces of short ribs (pretty small) count as an entree and its like the food has been sitting there a while :/ There weren't compartments to separate the food i got so it kinda was just a blob of asian foods. We finally tried the 33 dollar seafood boil and to say we were disappointed was an understatement. We have been wanting seafood for a while and decided to go all out lol compared to before this was so small. 1 small lobster, 6 tiny shrimps, 3 corn, 5 mussels, 1 long sausage, snow crab legs (like 3) and a claw from a crab (if i remember correctly). I was excited when we got it but it tasted like it was cooked days before and just rewarmed. The ends of the shrimp were dry and a little chewy (i know...shrimp is easy to overcook but cmon). The lobster was dry as well and the rest we ate bwcause we were hungry. But if i had to choose i wish i gave it back and asked for a refund. The workers are great. They are kind and are always willing to help but the food needs help. At least go bigger on portions bc its a little expensive (compared to before). I feel at waterfall the cost to eat was worth it. Now...nah. Anyway i love redhawk and im excited to see more improvements. Theyve taken a lot of measures to keep us safe and i appreciate that. Stay safe y'all and good luck! - Jun 3, 2024
It at the Verona coffee House
Service is quick had garlic fries and Ruben. The restaurant was very clean
Great place to get a bike while gambling.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Krista B.
Jun 13, 2024
Hi Peter! Thank you for your review! We're delighted you enjoyed the quick service and delicious garlic fries and Reuben at Verona Coffee House. We look forward to welcoming you back soon!
Red Hawk Resort + Casino Customer Service - BreAuna P.Vacaville, CA10620264Aug 3, 202457 check-ins
I love Red Hawk. Parking and valet is very convenient. I love the fact that it's not a huge casino,but they tend to have a lot of up to date slot machines. The slot attendants and security staff are all so friendly.The host team is very friendly and accommodating as well. I also love the fact that they are the only casino in the area that have mobility scooters along with wheel chairs for rent for the handicapped. The scooters are $20, but you are able to use comps to pay for it. The wheelchairs are free you just have to give them your ID to hold. I'm not a fan of their high limit room as it is really small and I rarely win in there, so I tend to stay on the main casino floor.
Helpful 0Thanks 0Love this 0Oh no 0 - Apr 6, 20244 check-ins
Lawrence Taylor, my executive host, was friendly and provided excellent customer service. Communication with him is always easy and his response is rapid. I appreciate him for setting a good tone on what I would get from Red Hawk.
Valet parking for the hotel is separate from the casino's main valet parking. This moves things along quicker than most casinos resort I've visited. From valet to front desk - the hotel check in and check out process is smooth and stress free. The room was clean and even the lobby is beautiful aesthetically decorated. The bed and pillows are very comfortable and you can't beat the view from my room. Highly recommended for those looking for a resort stay in the area or just want to get out of Sacramento. I didn't take advantage of the pool, gym or hot tub, but I will next time.Helpful 5Thanks 1Love this 3Oh no 0Business owner information
Krista B.
Apr 8, 2024
Hi Paula! We're delighted to hear that Lawrence provided you with excellent service and set a positive tone for your experience at Red Hawk Resort + Casino. It's fantastic to know that you found our valet and check-in process smooth and stress-free, and that you enjoyed the cleanliness and comfort of your room. We're thrilled to be your resort destination of choice, and we look forward to welcoming you back soon!
Red Hawk Resort + Casino Customer Service - 22114Jun 10, 2024
This place is a family favorite! I love that they have an area for the kids to be entertained while the adults are having their own fun! I always tell people I never win, but then I went to red hawk and won $10k on the slots! Fun environment, clean atmosphere, and the staff is attentive and so friendly! I will be back!
Helpful 3Thanks 1Love this 4Oh no 0Business owner information
Krista B.
Jun 13, 2024
Hi Brittany! Thank you for your wonderful review! We're thrilled to hear that Red Hawk is a family favorite and that you had such a great experience, especially with your big win! We look forward to welcoming you and your family back soon for more fun and excitement.
Red Hawk Resort + Casino Customer Service - Mar 16, 2024Updated review
So Red Hawk now has a gorgeous hotel. The rooms are very comfy and we had a nice view of the mountains with snow.
The staff is very friendly. I lost a lot but had fun. Hope next time, I can win a little. The only thing I don't like is because it is so high, the floor moves in the casino. Makes you feel like there is an earthquake.
The casino is clean, cool and well taken care of. I think hubby and I might have to come back a few time to see how we like it.
All in all, I would give it a thumbs up so far!Helpful 0Thanks 0Love this 2Oh no 0Business owner information
Krista B.
Jul 10, 2023
Hi Krysta! We're thrilled to hear that you enjoyed your stay at our gorgeous hotel and found the rooms comfortable with a scenic view. We're also glad to know that you found our staff friendly and had a fun time despite the losses. Your feedback about the floor movement is duly noted, and we'll ensure to address this concern. We appreciate your thumbs up and look forward to welcoming you back for more enjoyable visits in the future!
Red Hawk Resort + Casino Customer ServiceJul 9, 2023Previous reviewI have not been here in years. The place has changed so much that I feel kind of lost. Machines that I used to play, I can't find or are no longer here. Really friendly staff and a perk is free non-alcoholic drinks that are self serve. They have added a hotel and a huge gaming area for kids. Still getting a feel for the place.
- Mar 21, 2024
This place is doing it right. The hotel is top notch. Our room was comfortable and tastefully decorated. We had an amazing view of the rolling countryside around the casino. Large shower and the bed was amazing. Clean as heck too.
I'm not a huge casino guy but it was easy to get around and play the slots. I really like their air conditioning/filter system. Smoke was extremely minimal and you could feel cool air wherever you went. Plenty of non-smoking areas.
Bowling alley looks phenomenal. We ate at the buffet and it was off the hook good. Friendly service and the food was upper level. I was really impressed.
Hotel is pricey and I will look to see if they have deals during the week.Helpful 4Thanks 1Love this 1Oh no 0Business owner information
Krista B.
Mar 28, 2024
Hi Mike! We're delighted to hear that you enjoyed your stay at our hotel and found it comfortable, clean, and well-appointed. It's great to know that you appreciated our efforts to maintain a smoke-free environment and provide plenty of non-smoking areas. We're thrilled that you had a positive experience at our buffet and found the food to be delicious. We hope to welcome you back soon!
Red Hawk Resort + Casino Customer Service - Dec 26, 20232 check-ins
Red Hawk Casino isn't as new or shiny as their other Northern California casinos competitors, but it has great personality. They offer a great variety of table games and have a ton of slot machines. The dealers are personable and welcoming. And the table limits are consistently lower than other casinos.
The Apex Entertainment area showcases: Go Karting (2-floors with neon lighting), bowling, VR arcade games, and golfing. There's also a casual "grill" for light snacks and a sports bar (360 degrees of sports games on TV screens). And, a bunch of slot machines.
They also have a kid area called Cyber Quest arcade which is separate from The Apex area. And, they have a child care area for children between 6 weeks and 12 years-old.
Finally, they recently opened a 156-room hotel on the premises - which likely broadened their customer-base.
While we've mainly only gambled and dined at Red Hawk, there's a little something for many people. I especially like the self-serve beverage dispensers so you can get a cup of coffee or a soda anytime you want.
We love Pearl Asian Cuisine and I've heard great things about their Koto Buffet and Henry's Steakhouse. So, those will be the next restaurants we'll try on future visits.Helpful 5Thanks 1Love this 8Oh no 0Business owner information
Krista B.
Dec 27, 2023
Hi Aileen! Thank you for your positive and detailed feedback! We're thrilled to hear that you've enjoyed the variety of offerings at Red Hawk Resort + Casino. Your compliments about your dining experiences at Pearl Asian Cuisine, Koto Buffet, and Henry's Steakhouse are greatly appreciated. We look forward to providing you with more excellent experiences and appreciate your continued support.
Red Hawk Resort + Casino Customer Service