Review Highlights
“There's also Cyber Quest Arcade (next to Kids Quest) where you can take your child you play games.” in 9 reviews
“If not to gamble, take your friends and family to the waterfall buffet for good food or the high limit lounge for drinks.” in 42 reviews
“Red Hawk Casino isn't as new or shiny as their other Northern California casinos competitors, but it has great personality.” in 84 reviews
Location & Hours
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About the Business
Established in 2008. The casino’s architecture is in harmony with tradition, nature and our surroundings. The Red Hawk Resort + Casino delivers significant economic benefits to the local community of El Dorado County. Red Hawk boasts magnificent views and a natural setting that inspires true gamblers. Located on a beautiful hilltop less than 20 minutes east of Sacramento on Highway 50, Red Hawk is the gamblers oasis. You’ll discover a place that energizes and excites.
Ask the Community
Q:
Do u have bingo on the 4th of july?
A:
They have got rid of BINGO long time ago. The only place that I know that does BINGO is Colusa Casino..
Rcd M.Q:
Are poker tables 18+ or 21+?
A:
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Overall rating
898 reviews
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- Monkey Girl L.Carmichael, CA14396170May 17, 2023
I just called and spoke to the HR person because she was the ONLY person who picked the phone up. Who is running this place? how incredibly unprofessional. I'm in such shock right now.
Wow! I would love to rate this place, but NO ONE PICKS UP THEIR PHONE! I wanted to schedule a birthday party and have called the only two numbers I have found dozens of times and have never spoken to a human. 530 677-7000 AND 888 573-3495. With all the millions of dollars you make, you don't have the ability to function like a proper casino/hotel and have people answer your phones? WTF is going on here. I'm above and beyond frustrated. I wanted to do a go-cart golf birthday party for my partner but apparently this awful place doesn't want that to happen. You suckHelpful 1Thanks 1Love this 2Oh no 3Business owner information
Krista B.
Jun 14, 2023
We sincerely apologize for the inconvenience and frustration you experienced while trying to reach us. We understand the importance of prompt and professional customer service, and we're sorry that we fell short of your expectations in this instance. We appreciate your feedback and will investigate the phone system issues to ensure that calls are promptly answered and addressed. We hope to have the opportunity to make it up to you and provide a positive experience should you choose to visit us in the future.
- Jazmine J.Oakland, CA27379Sep 24, 2023
The highlight of this hotel is the rooms are clean and spacious. During my stay I was harassed by the security guards, everywhere I went they were close behind. I was laying out by the pool in the sun with my eyes closed trying to relax. One of the security guards walked toward me so I opened my eyes and he stated you can't sleep out here. I told him I'm not sleeping I'm trying to relax. I go to the gym to workout and a security guard walks by twice looking inside and then comes back with the manager. At first I thought they were just doing their rounds but then I felt uncomfortable because everything amenity I tried to used I felt eyes on me. I probably won't return here. Also it's way over priced for a room for the weekend.
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Krista B.
Sep 25, 2023
Hi Jazmine. I'm truly sorry to hear about the discomfort you experienced during your stay. It's absolutely not the experience we aim to provide. Your feedback about the security staff is deeply concerning and we would like to look into this further. Please reach out to info@redhawkcasino.com so we can get to the bottom of this. We sincerely hope you might reconsider and give us another opportunity to make this right. If you do decide to return, we'll ensure a much better and hassle-free experience. Thank you for bringing this to our attention.
Red Hawk Resort + Casino Customer Service - Matthew H.Pollock Pines, CA1684473Mar 12, 2023
Overall, we had a great time!
While having some trouble getting bonuses on certain slot machines like Buffalo and Invaders from Planet Moolah, we had a blast playing the beloved Kitty Glitter, which kept us entertained for about an hour.
The beverages were also good, with a double margarita being both delicious and long-lasting, albeit a bit pricey at $21.
One highlight of the casino was the live music at the stage, although it would have been nice to hear it throughout the floor since most of the games that were located near the band were occupied :,(
We didn't get a chance to check out the new Apex center, but we're definitely looking forward to seeing the hotel in the future.
Red Hawk Casino provided a fun and enjoyable experience for us, and we would definitely recommend it to anyone looking for a good time.Helpful 2Thanks 0Love this 2Oh no 0Business owner information
Krista B.
Mar 22, 2023
Thank you for taking the time to leave your review about your recent visit with us. We are pleased to hear that you had a fun time during your visit.
Red Hawk Casino Customer Service. - Will U.Folsom, CA01Apr 21, 2024
u loose way more than u win . slots super tight . I did recently get awarded 500 free slot play , did not win but mere 50 off that spoke to another guest who same got 500 free play and he only won 60 . it's nice gesture but it's to appease the looses . yes gambling should be for fun , but fun comes with little winning . I will give them nother chance this sat , sun 4/20-4/21
if same results will start going to thunder valley .Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Krista B.
May 8, 2024
Hi Will! Thank you for sharing your experience with us. We understand your frustration and appreciate your feedback. We strive to provide an enjoyable gaming experience for all our guests. We hope your next visit is more rewarding, and if you have any concerns during your stay, please don't hesitate to reach out to our team. We value your patronage and hope to see you again soon.
Red Hawk Resort + Casino Customer Service - Paul E.Sacramento, CA05Apr 10, 2024
Went to Redhawk with my mom on Easter to have brunch at the buffet but couldn't get in as I did not make a reservation. Next choice was the Verona CoffeCoffeehouse. They had an Easter Prime Rib special for $35. When we ordered, we requested the prime rib to be cooked medium rare. The guy at the counter said they only did well done or rare. Mom and I both ordered rare. We got well done. I asked for some horse radish. The attendant went in the back and came out a few minutes later stating they didn't have horse radish. Apparently they don't communicate with the buffet folks because they always have it in both creamed and industrial strength. The cashier also charged me double for a tip. The first attempt to run my card he said it didn't go through. The second time it did. What I didnt realize at the time was that the tip did go through the first time but not the full order. The second time both the full order and a second tip went through. Stay away from the Verona for food! They are not even worth one star.
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Krista B.
May 8, 2024
Hi Paul! Thank you for sharing your experience with us. We're sorry to hear about the disappointment with your meal at Verona Coffeehouse. It's important to us that our guests receive the quality and service they deserve. We'll address your concerns with our team to ensure we improve in these areas. We appreciate your feedback and hope you'll give us another chance to provide you with a better experience in the future.
Red Hawk Resort + Casino Customer Service - BggrzNcu M.Fair Oaks, CA1382Aug 16, 2023
If the name "Waterfall" in Waterfall Buffet is a euphemism for the diarrhea I got after eating there, then it is appropriately named. I got diarrhea my son threw up. This buffet used to be good. Consider yourself warned. I am contacting the health department to file a complaint.
Helpful 0Thanks 0Love this 0Oh no 1 - Paul C.Pacifica, CA2159595Sep 26, 2023
Best CASINO in the Bay area HANDS DOWN! THe amount of Kid activities your kids can do blows all the other casinos out the park. Go karts, VR arcades, Robotic arm VR, you name it! And did I mention theres a casino and hotel rooms for adults?
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Krista B.
Sep 27, 2023
Hi Paul! Thank you for your glowing review! We're absolutely thrilled to hear that you consider us the best casino in the Bay area. It's fantastic to know that you and your kids had such a great time with the variety of activities we offer. We can't wait to welcome you and your family back for even more fun and memorable experiences!
Red Hawk Resort + Casino Customer Service - Taryn J.Wheat Ridge, CO02May 1, 2023
The gaming has improved since the last time I visited here in 2020 but the FOOD ruined the trip for me. In 2020 the food was the best part and now it tasted terrible.
The non smoking areas are bigger and better than previously which was a plus!Helpful 2Thanks 1Love this 1Oh no 0Business owner information
Krista B.
Jun 14, 2023
Thank you for sharing your feedback about your recent visit to our casino. We apologize that the food did not meet your expectations this time. We appreciate your positive feedback regarding the expanded non-smoking areas, and we'll continue to make enhancements to provide a more enjoyable overall experience for our guests. We value your patronage and hope to have the opportunity to serve you better in the future.
- Raquel N.Ardenwood, Fremont, CA0374Sep 23, 2023
Super clean establishment. Took my senior mother for her 92nd birthday. Booked a Premium Suite for 1 night. Beautiful room with the view. Staff was super friendly. They sent her a Happy birthday banner, seen when she checks her account on the TV. Wasn't easily retrieved, but a nice gesture from the front desk staff. My experience, riffraffs start to come out in the evenings. If you have a senior, best to bring them early in the morning. If you like to drink and party, this is the place to be.
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Krista B.
Sep 25, 2023
Hi Raquel! We're so glad to hear that you and your mother had a memorable experience. Thank you for sharing your valuable feedback and observations about the atmosphere. We truly appreciate your visit, and we look forward to welcoming you both back for more great times!
Red Hawk Resort + Casino Customer Service - C C.San Francisco Bay Area, CA316687Feb 26, 2022
This is the review for the buffet....Red Hawk recently brought back the buffet and all I can says is the price went waaaaay up!!! Anything before 3pm is $25 per person and after 4pm (dinner) is $39!!!!! The food wasn't all that either!!!! Same menu as before but a few items were missing like the pho station!!! RESERVATIONS are needed and can be done through the app!!! Service and staff was good!!! The drink stations are self served now!!!
On a side note, they have hand sanitation stations through out but watch out for nasty AF people who have no manners!!! I recommend using the hand sanitizers after grabbing the food utensils at the stations because I'm sure some people do not wash their gross hands!!!
Glad it's back but nothing too exciting!Helpful 3Thanks 0Love this 0Oh no 0