Services Offered
Verified by Business
Review Highlights
“Justin Montague was extremely helpful in guiding me to a new washer and dryer that would meet my needs.” in 13 reviews
“The store is clean and well laid out; a welcome departure from the big box stores so many of us default to.” in 32 reviews
“Last I have nothing but praise for Shawn and his assistant who so carefully and professionally installed it!” in 12 reviews
Location & Hours
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Amenities and More
About the Business
Business owner information
Monty and Ruth M.
We Sell The Best & Service The Rest TeeVax Home Appliance & Kitchen Center is Santa Rosa's top local family owned appliance center. We offer the best in class service of home appliances. And we offer a great selection of the top home appliance brands at our convenient location. We want to make you a customer for life, so we provide great service and great prices. Let us repair your washers, dryers, refrigerators, freezers, microwaves, dishwashers, trash compactors, ranges, cooktops (natural or propane, gas and electric). TeeVax Appliance has expanded to include kitchen and bathroom countertops and cabinets. We offer the best brands of home appliances, so that you can trust the products you keep in your home. And when your appliances need a little extra help, our trusty service department will be there for you. Special hours on Sunday the Service and Parts Department are closed on Sunday, however appliance Sales is Open.
Ask the Community
Q:
Do you have a white, frenchdoor, approximately 26 cubic foot refrigerator in stock?
A:
Hi Laurie no I do not have any white 26 cubic foot in stock but we may be able to order one. Please call us at 707-545-1195 Thank You… more
Pat M., Business Owner
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Recommended Reviews
Overall rating
269 reviews
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- Reta M.Geyserville, CA1361Jun 29, 2024
Great service, very helpful and great appliances. We have purchased a washer & Dryer, a microwave and a vacuum cleaner, very happy with all of them!
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Pat M.
Jul 5, 2024
Hello Reta,
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you are happy with your purchases from TeeVax. Our team is always more than happy to help our customers find the perfect appliances for your home.
We take pride in the quality of our products and customer service, and it's customers like you that make our job truly rewarding. If you have any further needs or questions, we're always here to assist!
Warm regards,
**Your TeeVax Team** - Dana M.Guerneville, CA09Apr 23, 2021
We bought a wonderful house in Windsor with one major issue: the kitchen. Not only was the layout and flow horrible, but the appliances were out of date, using the microwave tripped the circuit on the stove and countertop appliances ... it was really awful.
We looked around and settled on TeeVax and were lucky enough to have Halima Robel as our designer. She was so incredibly patient with us, guiding us to a change in the layout while making our original idea sing and come to life in a way we hadn't thought of.
Our new kitchen is everything we could have hoped for and more. We are so grateful we were able to complete it before the pandemic lockdown. I don't know how we would have gotten through the last year with our old kitchen.
Maybe the best part was how easy she and TeeVax made everything. She found us contractors (who are frankly just the BEST - we love you, Tony!) and her coordination and care made everything come together beautifully.
Thank you, Halima. Thank you, TeeVax
Brian & Dana
WindsorHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Pat M.
Apr 26, 2021
Hi Brian & Dana
Thank You for your kind review I will share with everyone and don't hesitate to give us a call if you have any questions
Pat M - Lisa, L.Sonoma, CA6132222578May 20, 2020
Although they didnt have the parts I needed and were not able to order them, I appreciated the fact that they did make an effort to look up what I requested and get back to me. Surprisingly many places dont do that anymore. Thanks!
Helpful 4Thanks 0Love this 5Oh no 0 - Rob M.Santa Rosa, CA3841Jan 22, 2021
Recently, our dryer died and could not be revived. Facing the dilemma of having to go to a laundromat during shelter in place, we decided that buying a new set was warranted. After some research around what we wanted and who we should buy from, we decided on Tee Vax. Supporting local business is important to us. We are extremely glad we did. The entire shopping experience couldn't have been easier. Our sales associate, Justin Montague was friendly, courteous, and knowledgeable. The rest of the team was professional as well. Delivery, picking up our old washer and dryer, installing the new ones, helped to reduce our stress immensely. We can't recommend Tee Vax and Justin enough. A great shopping experience!
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Pat M.
Jan 22, 2021
Thank You Rob for your kind review,
don't hesitate to call if you have any questions
Pat M. - Martha S.Sonoma, CA04Feb 19, 2021
Thank you so much for the wonderful, professional service from Teevac Appliances. Sean did a great job directing us to the perfect combination of kitchen appliances. He listened to us and expertly answered our questions. We didn't expect the visit to be so easy and to check off all of the boxes so quickly.
Also, a big shoutout to the terrific, professional and extremely competent delivery man (solo!) Jerrid who did his job so competently, quickly and also managed to be friendly and knowledgeable while delivering four appliances.
We will be back for laundry appliances and wine fridge!
Thank you for making shopping for appliances so easy!Helpful 0Thanks 0Love this 0Oh no 0 - Ross A.Windsor, CA01Mar 29, 2021
We are starting to work more with Tee Vax and their Sales Team and Customer Service has been great so far. I appreciate their communication and attention to the details.
Ross
Shook & Waller Construction, Inc.Helpful 0Thanks 0Love this 0Oh no 0 - Mike P.CA, CA312734Apr 10, 2020
Needing a freezer during the shelter in place?, I obviously wasn't the only one. Tried to order one, but they were sold out. 2 weeks later they called me with a new shipment, and the one I wanted. A day later, a no contact delivery by a courteous young man and I am a happy camper!
Helpful 1Thanks 0Love this 1Oh no 0 - Ann H.San Francisco, CA029Feb 27, 2020
I had been given great reviews from friends about this company. Unfortunately there must have been some changes recently because it was not a good experience. First we walk in and no one greets us - everyone has then head down on there desk. We finally had to approach someone. Sean asked if we needed help with the attitude that he really didn't want to deal with us.
Avoid Sean. Price for range hood on line wasr $129.00. I went right in and Sean said it was $239. I had the Model number etc so I pushed him and he changed the price to $169.00. He would not let me look at his screen so he was doing something fishy with the pricing.
We were told we would be called when the item came in the following. We finally called the store and found out the unit was in and had been sitting around. No one bother to call us.
Little did they know that I had a number of items to purchase but with their attitude I will be spending my dollars somewhere else. This was a test on a low end item, a complete failure. My high end purchases will not be from this company.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Pat M.
Feb 28, 2020
Hi Ann
I am so sorry you were not treated properly. We are currently working on our website pricing and in-store pricing to be the same but are having technical problems. I tracked when the hood came in and it arrived the day before you picked it up, normally the salespeople call soon after it arrives.
again I am so sorry you were not satisfied with our service and strive to improve
Thank You
Pat M. - Craig M.Forestville, CA08Dec 22, 2021
I have bought a dishwasher, stove, refrigerator, washer and dryer from Tee Vax. No big box stores for me I am going local. Recently my top rack in the dishwasher broke. The wheel assembly on the left side broke. Right on the front of my Maytag it says 10 year warranty. ( the washer is 7 years old) I called TeeVax and they said that it is limited warranty and they would do nothing-would l like Maytag's number to talk with them. I asked Tee Vax for an estimate to repair my rack. For plastic wheels assembly ( both sides) and labor it would $360. My dishwasher only cost $550. I may get a new dishwasher but it won't be at TeeVax.
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Pat M.
Dec 22, 2021
Hi Craig , sorry to hear about your dishwasher failure. Please call our service manager so he can look up your records with your phone number or address and see what we can do. ask for Christopher 707-545-1195. thank you
- Justine M.Santa Rosa, CA63303Nov 18, 2019
I worked with Steve in the cabinet department and got the exact cabinets I wanted. He helped me with the design, came to the site to double check all measurements, and set me up with a great installation team. One door came with a small nick and Steve had a replacement sent out immediately and the install team installed it free of charge. I also purchased all of my appliances from Teevax- I can't recommend this enough! I wanted some tricky built in appliances and this was the only place with a knowledgeable enough sales team to handle this, not to mention a full line of American and European choices.This family owned business is professional, fair, and kind to boot, and prices are comparable to the "big box" stores, SHOP LOCAL!
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Pat M.
Nov 19, 2019
Thank You for your kind review, I will let Steve and everyone know
- Geri D.Santa Rosa, CA347Jul 18, 2020
We bought a great JennAir Double Wall Oven combo from Sean. The installer, Shawn, who is also a certified electrician, came over and measured our old JennAir Microwave/Oven combo's space. With Covid-19, delivery and installation was a week later than originally set. However, ovens work great, got an extended 5 year warranty on them, and there's nothing like hot biscuits done at the same time as the rest of the meal. The big box companies cannot cut into cabinetry or add an extra electrical line if necessary. TeeVax can do it all!
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