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Review Highlights
“Peter provided excellent customer service and we are more than happy with our backflow installation.” in 4 reviews
“We heartily recommend The Backflow Guy for all your Backflow Preventer installs and inspections.” in 2 reviews
“They sent someone to my house within a day of me contacting them, conducted the test, and sent the form directly to the city for me.” in 4 reviews
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About the Business
The Backflow Guy, Inc. specializes in backflow prevention assembly testing, repairs, replacements and installations.
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Overall rating
20 reviews
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1 star
- Liz L.CA, CA317756138Nov 7, 2021
Super convenient and responsive; they'll take care of everything for back flow testing!
Helpful 0Thanks 0Love this 0Oh no 0 - Catherine M.Palo Alto, CA1816Dec 7, 2022
My city requires annual backflow testing, and The Backflow Guy makes it so easy. They sent someone to my house within a day of me contacting them, conducted the test, and sent the form directly to the city for me. Super efficient, responsive and easy!
Helpful 0Thanks 0Love this 0Oh no 0 - Jeff T.Los Gatos, CA967149Oct 29, 2020
Great service and work. I have a commercial building that had a Backflow unit that was leaking. I got a couple quotes from different companies and The Backflow Guy was the lowest. They cane out and repaired my unit fast and the problem is fixed.
Helpful 0Thanks 0Love this 0Oh no 0 - Peter L.Los Altos, CA1465Mar 2, 2020
These guys (or guy) are great, they fixed my backflow preventer that was gushing out water. I first called a regular plumber and they were going to charge me $1000 to replace the whole thing, and they didn't even sound that confident they could do it. Eventually their boss referred me to The Backflow Guy. I called and got an appointment a few days later. The technician that showed up was very punctual, knowledgeable, patient and professional. He ended up finding two pieces of solder that were stuck in the valve so removed them, tested the backflow preventer for leaks before he left. Best part is I only had to pay the 1 hour service fee.
Helpful 1Thanks 0Love this 1Oh no 0 - Michael C.Reno, NV2363Sep 6, 2019
I used The BackFlow Guy for all the years I lived in Atherton and they are GREAT! Very quick and takes care of everything for you. This is the group to go with.
Helpful 0Thanks 0Love this 0Oh no 0 - Kyle T.Urban Honolulu, HI436119Mar 11, 2019
I've used The Backflow Guy every year since 2013, and just wish that more home service providers could be as efficient and trouble-free. They show up, as scheduled, do their thing, send me the results and invoice, and they're done for another year!
Helpful 0Thanks 0Love this 0Oh no 0 - Cindy P.Gilroy, CA156223Apr 16, 2018
Been a Customer for over 3 years. These guys are awesome! Great Customer service all the way around! They fix leaks too! Thank you Back Flow Guy keep up the good work!
Helpful 1Thanks 0Love this 0Oh no 0 - David P.San Mateo, CA19012Jun 13, 2018
Was referred by the fire designer and the whole process was seemless. Scheduled, inspected, and report sent out in a few days. Paid online and done! Very painless, will be calling them for next years inspection.
Helpful 0Thanks 0Love this 0Oh no 0 - Julia R.Los Altos, CA779Jun 7, 2018
They are ON IT!! Came out as scheduled, submitted the report and invoiced me within two days of testing. You can even pay online, which is so convenient-- and about half the cost of what I was paying another well-known company! The Backflow Guy is now my Go To Guy. Highly recommend.
Helpful 0Thanks 0Love this 0Oh no 0 - Janet J.Los Altos, CA38Sep 16, 2017
These guys provide fast, efficient service and take care of submitting the paperwork in a timely manner. I first hired The Backflow Guy three years ago and after the first year, I can request my annual water backflow test via email and they do the test and submit the paperwork for me in plenty of time to meet the county's deadline. Their fees are very reasonable too. I recommend them without reservations.
Helpful 2Thanks 0Love this 2Oh no 0
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