Nicholas Harold Friedman

Nicholas Harold Friedman

Re-Discovering Purpose & Mojo 🕎 🎗️

City of Johannesburg, Gauteng, South Africa
794 followers 500+ connections

About

SUMMARY

Experienced business professional with 28 years’ experience working in customer service, sales, back-office support, business development, book-keeping and client relations.

Activity

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Experience

  • Soldat

    fun dem Aibishter

    - Present 3 years 2 months

    Virtually Anywhere

  • Business Development Manager

    Embassy of Israel in South Africa Trade and Economic Office

    - 7 years 2 months

    Johannesburg

    Responsibilities:

    • Played a key role in a team which researched and found strategic partners, investors, agents and distributors for Israeli companies investing in South Africa.
    • Analysing the market according to the needs of individual companies and exporters and assisting them in finding the businesses on the ground to match their requirements.
    • Networking – built a network of contacts which enabled me to connect Israeli companies with South African markets and partners…

    Responsibilities:

    • Played a key role in a team which researched and found strategic partners, investors, agents and distributors for Israeli companies investing in South Africa.
    • Analysing the market according to the needs of individual companies and exporters and assisting them in finding the businesses on the ground to match their requirements.
    • Networking – built a network of contacts which enabled me to connect Israeli companies with South African markets and partners.
    • Market analyst providing concise reports on the SA market with regard to players and government regulation.
    • Promotion, marketing and organisation of trade conferences and roadshows.
    • Managing social media feeds such as Facebook and Twitter and communication on behalf of the embassy trade office.

    Significant Achievements:
    • Facilitated an Israeli satellite company to start a pilot project in South Africa, using my sales skills and my network of contacts. The pilot led to a $300, 000 project for SA’s largest water utility company. I built relationships with stakeholders on the ground to help them secure this deal.
    • Responsible for facilitating official Israeli delegations to visit Southern Africa to assess business opportunities. I networked with and invited government officials and private companies to trade meetings which resulted in many deals, including a 70 million dollar deal between an Israeli homeland security company and a prominent local enterprise.
    • Organised trips for GIBBS business school MBA graduates to visit Israel, which resulted in partnerships and deals being struck between Israeli and South African companies.
    • Introduced an Israeli company to a local engineering procurement company where together they won the tender for a largescale national desalination plant in Mozambique. This was based on many years of networking among my contacts in Israeli and South African companies.

  • Bookkeeper

    Premier Dead Sea Cosmetics South Africa

    - 1 year 3 months

    Johannesburg Area, South Africa

    Scope of Work Done:
    • Responsible for accounts payable processes.
    • Ensured Pastel Evolution input and timely payment of vendor invoices and preparation for VAT month end.
    • Capturing all monthly sales from point of sale system into Pastel.
    • Processing of bank statements into Cashbook and credit cards into General Journals.
    • Preparation of books for monthly and year-end financial reports.
    Significant Achievements:
    • Detected a significant material error in the…

    Scope of Work Done:
    • Responsible for accounts payable processes.
    • Ensured Pastel Evolution input and timely payment of vendor invoices and preparation for VAT month end.
    • Capturing all monthly sales from point of sale system into Pastel.
    • Processing of bank statements into Cashbook and credit cards into General Journals.
    • Preparation of books for monthly and year-end financial reports.
    Significant Achievements:
    • Detected a significant material error in the books of the company which occurred prior to employment.

  • Customer Service Manager

    Wicount, a company offering daily deals online

    - 1 year 8 months

    Waverley, Johannesburg

    Scope of Work Done:
    • Liaised and assisted businesses featuring on the Wicount Website.
    • Managed and responded to emails sent to the [email protected] account.
    • Supported customers telephonically who purchased deals on the Website.
    • Communicated with businesses and customers by means of mail mergers and other channels.
    • Promoted and marketed the Wicount website on Facebook.
    Significant Achievements:
    • Played a leadership role at the office during a cyber attack…

    Scope of Work Done:
    • Liaised and assisted businesses featuring on the Wicount Website.
    • Managed and responded to emails sent to the [email protected] account.
    • Supported customers telephonically who purchased deals on the Website.
    • Communicated with businesses and customers by means of mail mergers and other channels.
    • Promoted and marketed the Wicount website on Facebook.
    Significant Achievements:
    • Played a leadership role at the office during a cyber attack and when servers crashed in Nando’s marketing campaign

  • Sales Consultant, Accounts Assistant, Technical Support and Training

    Ecommunicate, a start-up which provides technology to mobile phone companies

    - 1 year

    Industry: Cellular Telecommunications

    Scope of Work Done:
    • Cold called potential clients and managed them during the entire sales process including invoicing.
    • Set up clients on the backend system and assisted with technical problems solving.
    • Trained new employees on the overall aspects of the backend system and business processes.
    Significant Achievements:
    • Was involved with the launch of inspirational mobile SMS campaign and managed it voluntarily for about 8…

    Industry: Cellular Telecommunications

    Scope of Work Done:
    • Cold called potential clients and managed them during the entire sales process including invoicing.
    • Set up clients on the backend system and assisted with technical problems solving.
    • Trained new employees on the overall aspects of the backend system and business processes.
    Significant Achievements:
    • Was involved with the launch of inspirational mobile SMS campaign and managed it voluntarily for about 8 years.

  • Volunteer Studio Engineer and Talk Show Co-Host

    Chai FM, a Johannesburg-based radio station

    - 1 year

    Scope of Work Done:
    • Co-presented a daily talk show called Soul Talk, controlled technical aspects of the broadcast as a studio engineer.
    Significant Achievements:
    • Complimented by management for making myself available at critical times when the station required
    assistance and was given positive feedback from listeners about my performance on air.

  • Business Consultant

    Letsbid

    - 1 year

    • Advised on streamlining of website, setting up general business structures and processes.
    • Assisted with setting up accounting systems and tested the website for flaws.
    Achievements:
    • Responsible for introducing a large Motor Dealership as their first customer.

  • Chartered accountancy executive

    Keado Business Solutions, IAPA, Lutrin & Associates

    - 1 year

    Scope of Work Done:
    • Bookkeeping, accounting and auditing
    Significant Achievements:
    • Part of a team that completed large company audits for EOH, RAM Couriers and Meltz Wholesalers.
    • Grasped the Caseware Auditing Software quickly.

  • Graduate Program

    First National Bank Card, Graduate Program

    - 1 year

    Scope of Work Done:
    • Worked within the Fraud Department and compiled a one year study of internal customer service.
    Significant Achievements:
    • First class passes in business report and overall qualification.

  • Bookkeeper and Business Consultant

    Tateni Home Care Nursing Service

    - 1 year

    Industry: Health Care

    Scope of Work Done:
    • Introduced accounting processes to improve the company’s financial standing.
    Significant Achievements:
    • Improved financial controls.
    • Computerised bookkeeping with the use of Pastel Express.
    • Registered the home care nurses as contributors to the Unemployment Insurance Fund.

  • Ad hoc Office Assistant

    Friedman Attorneys

    - 3 years

    • Assisted with posting and accounting function, assisted with general office duties, deliveries of.
    • Legal documents and providing I.T. support.
    Achievements:
    • Responsible for relieving Bookkeeper with work backlog.

  • Studio Engineer and Producer (Freelance)

    Radio 702

    - 4 years

    Scope of Work Done:
    • Call screening & Controlling technical aspect(mixing desk) for talk shows
    • Producing “At Your Service” Computer Show.
    Significant Achievements:
    • Was jointly responsible for making the Computer Show a highly popular component of the station’s programming. The number of listeners increased dramatically and advertising increased.

  • Customer Service Representative in Accounts Department (Part-time)

    Edgars Sandton City

    - 1 year

    • Assisted customers with accounts queries, payments and opening of new accounts.
    Achievements:
    Significant Achievements
    • Given full responsibilities of a CSR in a short time span without any formal training.

Education

  • Chartered Secretaries Southern Africa (CSSA)

    Associate of Institute of Chartered Secretaries and Administrators (ACIS)

    -

    Exemption granted to write the board exam

  • Graduate Institute of Management and Technology (GIMT), Division of Henley Business School

    Graduate Certificate in Business Management at FNB Bank Card Division

    -

  • Stellenbosch Business School Graphic

    Stellenbosch Business School

    Postgraduate Diploma in the Management of HIV/Aids in the workplace

    -

    Incomplete

  • Technicon of Witwatersrand

    BTech Podiatry

    -

    Passed Psychology 1

  • University of south africa

    Bachelor’s Degree Bachelor of Accounting Science (BCOMPT)

    -

    First Class Pass for:
    Economics 1, Financial Accounting 2 and Business Management 2 - General Management

  • Technisa

    Motor Mechanic and Panel-Beating Faculty

    -

    Completed-N1 Motor Trade Theory

  • Sandringham High School

    Matriculated

    -

    Activities and Societies: AchievementsRepresented province in Chess, Captained 1st Squash team, Colours for Drama and Rhetoric

Courses

  • • The Hospice of Witwatersrand Self-Awareness Course, which trains in counselling with terminally ill patients.

    -

  • • Three month experiential life and workplace SETA skills programme (2003) – Microsoft, Power Point, public speaking.

    -

  • • More to life - The Power of Self Esteem, The Power of Purpose, The Power of Connection

    -

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