This statement applies to content published on the domain: https://culture.ec.europa.eu/
This website is managed by the Directorate-General for Education, Youth, Sport and Culture of the European Commission (DG EAC).
It is designed to be used by as many people as possible, including people with disabilities.
You should be able to:
- zoom up to 200% without problems
- navigate most of the website using just a keyboard
- navigate most of the website using a modern screen reader and speech recognition software on your computer (on your phone, you may experience some issues depending on the device you use and the pages you visit)
This website is designed to comply with the technical standard for websites and mobile apps, EN 301 549, v.3.2.1.
This closely follows level ‘AA’ of the Web Content Accessibility Guidelines (WCAG) version 2.1.
Compliance status
This website is partially compliant with technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
See ‘Non-accessible content’ for more details.
The website was last tested on 15 June 2024.
Preparation of this statement
This statement was reviewed on 1 July 2024.
The Digital Services Team of DG EAC prepared this statement using a combination of manual and automated testing.
Feedback
We welcome your feedback on the accessibility of the Culture and Creativity website.
Please let us know if you encounter accessibility barriers:
- Phone: 00 800 6 7 8 9 10 11
- E-mail: [email protected]
We try to respond to feedback within 15 business days from the date of receipt of the enquiry by the responsible Commission department.
If you want to give feedback anonymously, you can use the feedback form that is available on each page of this website, before the footer. However, we will not be able to reply to feedback provided in this way.
Compatibility with browsers and assistive technology
The Culture and Creativity website is designed to be compatible with the following most used assistive technologies:
- the latest version of Google Chrome and Apple Safari browsers
- in combination with the latest version of NVDA
Technical specifications
The accessibility of the Culture and Creativity website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
Non-accessible content
Despite our best efforts to ensure accessibility of the Culture and Creativity website, we are aware of some limitations, which we are working to fix.
Below is a description of known limitations and potential solutions.
Please contact us if you encounter an issue not listed below.
Known limitations for the Culture and Creativity website
- Video player – keyboard accessibility: we are aware of some issues with the keyboard accessibility of our video player (when selecting the caption language from the menu, it is not possible to use the arrow keys to move between languages, this can only be done with the TAB key).
- Videos: some of our videos do not have audio description or captions. We are continuously working on adding them to more videos.
- Graphs and charts – use of colour: some graphs and charts on the website rely on colour alone to communicate information, which is confusing for people with colour vision deficiency. In charts where labels are not visually associated with the corresponding coloured section, clicking on the labels in the legends toggles the corresponding line, bar or section on or off, which allows users to check which label belongs to which part of the chart. We plan to fix this issue over the course of 2024.
- Interactive maps: interactive maps are not accessible to people with a vision impairment or users who rely on keyboard navigation. We plan to fix this issue over the course of 2024.
- Event programmes: a few events have complex programmes that are not fully accessible. We plan to fix this in the course of 2024.
- PDF documents: some PDF documents on this website are not fully accessible.
- Creative Europe Project Results Platform: this part of the website is optimised for computer screen readers but is not yet compatible with mobile screen readers. We plan to fix this issue in the course of 2024.