Anyone can ask to see written records produced by Washington state government agencies including the Department of Health (DOH). To find out more, choose from the following options:
- Submit a public records request through our DOH Public Records Portal. Please provide as much information as you can about the records so we can respond as quickly as possible. Submitting your public records request through your online account (DOH Public Records Portal) is our preferred method of receiving a records request. Sending your public records requests directly to staff does not expedite your request in any way and may in fact delay processing of the request if the staff person is out of the office or unavailable for any extended period of time.
- Request or view records in person by appointment at one of our DOH office locations. Office hours for in-person review of DOH records will be by appointment between the hours of 8:30 a.m. until noon and 1 p.m. until 4:30 p.m. You may request an appointment through communication on your online customer portal or by emailing [email protected]. Please provide your public records request reference number and preferred location when requesting your appointment. A records coordinator will contact you to schedule your appointment.
- Have general questions? Contact our public records officer by email at [email protected] or phone at 360-236-4220.
Getting Your Medical Records
Please note: In general, DOH does not house a person's individual medical records. These records must be requested from the medical facility or practitioner that provided services to the patient.
Certain healthcare information is exempt from release under RCW 42.56.360 or other applicable Washington state statutes. If your public record request is asking for your own personal information be released without redactions, we will need a notarized proof of identity form.
To provide your protected-patient information without exemptions, we first require the following:
- Notarized Proof of Identification Form (PDF) for yourself and, if the patient is a minor or has a legal representative, official/legal proof of your right to request this information (official birth certificate, Power of Attorney, etc.)
- Notarized Medical Records Release Authorization Form (from a medical provider)
Please log into your DOH records center account and upload these documents into your request.
Below is a list of links to the department's website where you may obtain additional information and records.
- Patient-specific medical records information: RCW 70.02.080 patient's examination and copying requirements
- Vital records (birth/marriage/death certificates or data)
- Newborn screening: contact the Newborn Screening Program
- Immunization/vaccination records (COVID-19 and others): access your family's immunization information
How to Receive Records and the Associated Costs
Unless you choose to receive paper copies of the requested records or to view the records in person, you can log into our DOH Public Records Portal to retrieve your electronic records.
- DOH Public Records Fee Schedule (PDF) – costs associated with production and delivery of records. Per WAC 246-08-990(7), requestors are required to pay for copies in advance of receiving records.
- Public Records Request – List of Individuals – Commercial Purpose Declaration Form (Word)
WACs and RCWs Pertaining to Public Records
- Acquisition, security, retention, disclosure, and destruction of health information (WAC 246-08-390)
- Medical records - State law (RCW 70.02)
- Public Records Act - State law (RCW 42.56)
- Public Records Act – Model Rules (Chapter 44-14 WAC)
Fees
As of February 19, 2018, WAC 246-08-990 (RCW 42.56.120) authorizes the Department of Health to collect reasonable costs for providing copies (paper or electronic). You may choose to receive requested records as paper copies sent to you in the mail, or electronic copies sent via your DOH Public Records portal or mailed on CD or USB drive. Electronic copies will be sent to you via your DOH Public Records customer portal unless requested otherwise. Per WAC 246-08-990(7), requestors are required to pay fees for copies in advance of receiving records.