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    OpenAI denies infringement allegations in author copyright cases

    OpenAI has defended itself in a California court against accusations of misusing the works of authors such as Michael Chabon and Sarah Silverman to train its AI. The company argues that it employs fair use of copyrighted material to create new, original content with its chatbot ChatGPT.

    Open Cloud Compute looks to onboard 3 providers for October pilot

    The Open Cloud Compute network was unveiled by Infosys non-executive chairman Nandan Nilekani earlier this year. It is an open interface for providers and customers of computing infrastructure. The network is hoping to onboard at least three compute providers to pilot in October.

    Amazon launches AI assistant ‘Rufus’ in India

    Amazon has launched AI assistant Rufus for customers in India, which will help shoppers get product recommendations, compare customer responses etc. It is available in beta mode for now. It was rolled out to all customers in the US in July.

    Apple to hold fall event on September 9, new iPhones expected

    Analysts see a strong upgrade cycle for the new iPhone series with AI features expected to be the key selling point for the new devices.

    Authors sue Claude AI chatbot creator Anthropic for copyright infringement

    The lawsuit filed Monday in a federal court in San Francisco alleges that Anthropic's actions "have made a mockery of its lofty goals" by tapping into repositories of pirated writings to build its AI product. "It is no exaggeration to say that Anthropic's model seeks to profit from strip-mining the human expression and ingenuity behind each one of those works," the lawsuit says.

    OpenAI blocks Iranian group's ChatGPT accounts for targeting US election

    The operation, identified as Storm-2035, used ChatGPT to generate content focused on topics such as commentary on the candidates on both sides in the U.S. elections, the conflict in Gaza and Israel's presence at the Olympic Games and then shared it via social media accounts and websites.

    • Don't want chatbots using your conversations for AI training? Some let you opt out

      The article highlighted that conversations with chatbots, such as Google's Gemini, Meta AI, and OpenAI's ChatGPT, can be utilized to refine AI algorithms. Users have options to limit data usage and delete histories, but complete data removal isn't assured. Each platform offers distinct methods to manage and protect personal information.

      Investment Advisers, Research Analysts should disclose AI tool usage to clients: Sebi

      Sebi suggested that investment advisers and research analysts using AI tools provide clear disclosure to clients about their usage. Strong security measures were emphasized to prevent unintended data leaks. The responsibility for data security lies with advisers, ensuring clients are well-informed about how AI impacts their investment decisions.

      Google unveils new phones and other gadgets powered by AI

      Pixel 9, the base 6.3-inch display model, will retail at a starting price of $799, which is $100 more than the previous model. This and the 6.8-inch Pixel 9 Pro XL will begin shipping later in August, a company spokesperson said. The Pixel 9 Pro, which comes with added features like a better camera, and the foldable Pixel 9 Pro Fold will ship in September.

      X agrees to not use some EU user data to train AI chatbot

      Elon Musk-owned X has said it allows all users to decide if their public posts can be used by the platform's artificial intelligence chatbot, Grok. To do so users have to untick a box in their privacy settings to opt out. However Judge Leonie Reynolds said it was clear that X began processing EU users' data to train its AI systems on May 7 and only offered the option to opt out from July 16.

      OpenAI is a bigger threat to Google than US regulators

      A US ruling on Monday, which found that Google built an illegal search monopoly, is considered a big win for regulators. But an increasing number of people using AI tools including OpenAI's popular ChatGPT chatbot is already eroding Google's dominance, sources, investors and analysts said. Microsoft-backed OpenAI said last month it was also breaking into the search game with a slow launch of SearchGPT, an AI-powered search engine with real-time access to information from the internet.

      Five US states push Elon Musk to fix AI chatbot over election misinformation

      Secretaries of state from five U.S. states asked Elon Musk to fix X's AI chatbot Grok, which circulated false election information. They cited an incident where the chatbot incorrectly stated Kamala Harris missed certain ballot deadlines. The officials emphasized the need for accurate voter information ahead of the November elections.

      Most chatbots inherently 'left-leaning,' but with capacity to 'learn' bias, study finds

      Research has shown that many chatbots, including ChatGPT, exhibit a left-of-centre bias, which can be altered by training with politically aligned data. David Rozado's study achieved this, creating left, right, and neutral versions of chatbots by fine-tuning their algorithms with specific textual content, thereby influencing their political orientations.

      $55 billion lost on hold, Indians’ customer service wait soars: report

      Indians lost 15 billion hours to customer service in 2023, resulting in a $55 billion economic loss, reveals Customer Experience Intelligence Report 2024 by Service Now.

      Accelerating with AI: Startups share how they are turning the gears with GenAI

      The application of AI is not limited to just customer-facing chatbots and it is also being used for behind-the-scenes applications in areas such as personalised recommendations, marketing, summarization and content generation. In a global perspective, however, Indian startups have not been pioneers, unlike, say, Swedish unicorn Klarna, which used the technology to replace 700 human agents, said Rohit Pandharkar, AI partner, EY.

      Meta to let users to create custom AI characters

      Meta Platforms launched AI Studio, which lets users design and share personalized AI chatbots. Built on Llama 3.1, this tool allows customized AI characters, assisting Instagram creators with common DM questions. Users can share their AI characters on Meta's platforms. Llama 3.1 competes with paid models from rivals like OpenAI.

      JPMorgan launches in-house chatbot as AI-based research analyst, FT reports

      JPMorgan started introducing LLM Suite to pockets of the bank earlier this year and about 50,000 employees now have access to it, the report added, citing people familiar with the matter.

      OpenAI’s cheaper mini brings a mega issue for LLMs

      Startup exectives said OpenAI's pricing could bring massive cost savings for scaling up simple use-cases, such as multilingual chatbots where a single query ranges between 15-25 tokens. OpenAI has also allowed calling multiple APIs (application programming interface), which means a user can pass contextual data from multiple sources at the same time to answer a complex query.

      Why artificial intelligence often struggles with math

      Chatbots such as Open AI's ChatGPT can write poetry, summarize books and answer questions, often with human-level fluency. These systems can do math, based on what they have learned, but the results can vary and be wrong. They are fine-tuned for determining probabilities, not doing rules-based calculations. Likelihood is not accuracy, and language is more flexible, and forgiving, than math.

      US retailer Target to deploy GenAI chatbot across stores to assist staff

      Target, one of the biggest retailers in the US, is bringing generative AI to its operations by introducing Store Companion, a chatbot trained on ChatGPT 4o to assist its store employees in daily operations. Target in India president Andrea Zimmerman said the country is a key market for the retailer in terms of talent.

      Edtech consolidation; GenAI chatbot hallucinations

      Edtech firm Schoolnet has acquired learning app Genius Teacher for an undisclosed sum. This and more on today’s ETtech Top 5.

      Ghosts in the machine: Peril of hallucinations in GenAI chatbots

      Hallucinations are a big issue while deploying GenAI-based chatbots. Hallucination is a phenomenon where an AI chatbot offers factually incorrect information in response to a question. How are firms navigating its pitfalls?

      ChatGPT answers went 'undetected', secured better grades than students, study finds

      On behalf of 33 'fake students', the researchers at the University of Reading, UK, submitted answers generated by ChatGPT to the examinations system of the School of Psychology and Clinical Language Sciences of the same university.

      Google launches Gemini mobile app in India, available in 9 Indian languages

      Google CEO Sundar Pichai announced on Tuesday that the tech giant has launched the Gemini mobile app in India, available in English and nine Indian languages. The company will also add local languages to Gemini Advanced, along with other new features.

      Can you opt out of Meta's AI scraping? Sort of

      Meta announced the expansion of its AI services globally, using public information to train its AI starting June 26, sparking privacy concerns in Europe. Users in the U.S. were already subject to this practice. The program's future expansion remains uncertain.

      Trend Micro taps Nvidia software tools for AI cybersecurity offering

      Trend Micro is collaborating with Nvidia to develop AI-based cybersecurity tools for data centers. The tools aim to detect intruders and secure data used for AI work, addressing the vulnerability of centralized data storage.

      OpenAI says it has begun training a new flagship AI model

      The San Francisco startup, which is one of the world's leading AI companies, said in a blog post that it expected the new model to bring "the next level of capabilities" as it strove to build "artificial general intelligence," or AGI, a machine that can do anything the human brain can do.

      AI search goes awry for Google

      The incorrect answers in the feature called AI Overview have undermined trust in a search engine that more than 2 billion people turn to for authoritative information.

      Microsoft's AI Copilot to add new features next month

      Irina Ghose, managing director, Microsoft India & South Asia said the company is set to release new features to its artificial intelligence (AI) assistant Copilot next month to improve user prompts which would consequently generate better responses by the chatbot.

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