Exchanges & Returns
USA
Orders placed on habroksports.com are processed Monday - Friday 9am to 5pm CST (Excluding major holidays) and are shipped within 72 hours from when the order is placed, pending payment authorization and verification. We ship to all 50 states via FedEx, UPS and USPS.
International
Orders placed on habroksports.com are processed Monday - Friday 9am to 5pm CST ( excluding major holidays) and are shipped within 1 to 2 business days from when the order is placed. We ship internationally via FedEx. The customer is responsible for all associated tariffs and taxes in relation to international purchases.
We recommend FedEx for international purchases.
We will not be held responsible for the loss of international shipments that are not shipped via FedEx
All Orders
We will not be held responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these scenarios. We are not responsible for any package(s) once it is in the hands of the shipping services.
The customer will be responsible for the reshipment of any order that is returned back to us for reasons such as insufficient address, wrong address, unclaimed, etc.
Exchange & Returns
Our Goal is for you to be satisfied with your purchase from Habrok.
Please notify us within 15 days.
Exchanges
If you purchased an item from habroksports.com and want to exchange it for a different color, size or style, you can do so by sending us an email at [email protected] with your order number and what your need your items exchanged for. We will check if we have your required items and will send you a return label via email. Just send us back the goods and we will ship your new item(s) out once we have received and processed your package.
1- Items should be in their original condition, unworn, unwashed, unused, original tags/labels and packaging, no animal dander, no animal hair,
2 - BOGO Deals & Clearance Items - All Sales are final. We will allow exchanges for Size Correction. Customer will be responsible for shipping.
3 - International Shipments are final sales. We do not offer exchanges or returns.
4- Clearance - All sales are final.
5- Orders placed on Facebook or Instagram are only eligible for exchange.
6- Shipping is non refundable.
Returns
Item(s) purchased from Habrok must be returned in new and unused condition, unwashed, with original tags and packaging.
There are two options for your refund.
- Receive full amount in form of a gift card
- Receive a refund to your original payment method.
Please send us an email to [email protected] with your order number and items needed to be returned. We will email you a return shipping label.
* Only items purchased directly through habroksports.com will be exchanged or returned to that specific location.
* Only applies to orders shipped within the United States