Contact Us
Executive Officers
Chief Information Officers (CIOs) are the organization executives responsible for the management, implementation, and usability of information and computer technologies.
Chief Technology Officers
Chief Technology Officers (CTOs) serve as principal advisors to the Chief Information Officer (CIO) and are responsible for directing activities and performance of a major functional subdivision of the organization.
Chief Technology Officer - Strategy and Agency Services (Acting)
Niel Smith
(907) 891-4530
[email protected]Chief Technology Officer - Governance, Risk, & Compliance
Leonard Robertson
(907) 465-1193
[email protected]Department Technology Officers
Department Technology Officers (DTOs) serve as a primary technology point of contact within each department. They ensure that IT procurements are in compliance with established standards and review waiver requests.
Department of Commerce, Community and Economic Development (CED/DCCED)
Shawn Coyle
907-465-1225
[email protected]Department of Labor and Workforce Development (DOL/DOLWD)
Karen Lechner
(907) 465-5282
[email protected]Department of Military and Veteran Affairs (MVA/DMVA)
Jennifer McCaul
907-269-6646
[email protected]Department of Transportation & Public Facilities (DOT/DOTPF)
Vince Yelmene
(907) 334-5911
[email protected]State of Alaska IT Helpdesk Contact Info
These State of Alaska IT HelpDesk contacts were previously called "DEDPAs" - Departmental Enterprise Directory Password Administrators.
Alaska State Legislature (LEG)
Legislative Affairs Agency (LAA) HelpDesk
(907) 465-4357
[email protected]Office of the Governor (GOV)
GOV IT Helpdesk
Anchorage (907) 269-7482
Juneau (907) 465-3874
[email protected]Juneau (907) 465-3874
Department of Administration (DOA)
Enterprise ServiceDeskAlaskaNow Portal
(907) 269-2099 | (907) 465-2099
Department of Commerce, Community, and Economic Development (CED/DCCED)
Agency HelpDeskCommerce HelpDesk
(907) 465-5465
[email protected]Department of Education and Early Development (EED/DEED)
Agency HelpDesk[email protected]
(888) 565-8680
Department of Environmental Conservation (DEC)
Enterprise ServiceDeskAlaskaNow Portal
(907) 269-1075
Department of Family and Community Services (FCS/DFCS)
Agency HelpDeskITS HelpDesk
(907) 465-8800
[email protected]Department of Fish and Game (DFG/ADFG)
Enterprise ServiceDeskAlaskaNow Portal
(907) 267-2400
Includes Commercial Fisheries Entry Commission (CFEC)
Includes Commercial Fisheries Entry Commission (CFEC)
Department of Health (DOH)
Agency HelpDeskITS HelpDesk
Juneau (907) 465-8200 | Fairbanks (907) 451-3125
Anchorage (907) 269-3444 | Toll-Free 1 (888) 484-5763
[email protected]Anchorage (907) 269-3444 | Toll-Free 1 (888) 484-5763
Department of Labor and Workforce Development (DOL/DOLWD)
Agency HelpDeskLabor HelpDesk
(907) 465-4895
[email protected]Department of Military and Veterans Affairs (MVA/DMVA)
Enterprise ServiceDeskAlaskaNow Portal
(907) 428-7241
Department of Transportation and Public Facilities (DOT/DOTPF)
Enterprise ServiceDeskAlaskaNow Portal
(907) 334-2525
Alaska Commission on Postsecondary Education (EED/DEED ACPE)
Agency HelpDesk
(907) 465-6745
[email protected]Alaska Industrial Development and Export Authority (CED/DCCED - AIDEA)
Terence Cato
(907) 771-3041
[email protected]Ted Stevens Anchorage International Airport (DOT/DOTPF TSAIA)
Agency HelpDesk
(907) 266-2625
[email protected]