Local Voices
Ex-Spirit Airlines Employees Talk About What Led Them To Yell At Hollywood-Burbank Airport Travelers
"I do deeply regret what happened that day," Barrow said.
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August 2, 2024
Two former Spirit Airlines gate agents shared the story behind the video that showed them their jobs at Hollywood-Burbank Airport.
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The video showed employees Sara Jane Barrow and Razia Singh yelling at travelers to "shut up" after a flight had been delayed for several hours, escalating everyone's frustration.
"I do deeply regret what happened that day," Barrow said.
Find out what's happening in Los Angeleswith free, real-time updates from Patch.
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