Local Voices
Ex-Spirit Airlines Employees Talk About What Led Them To Yell At Hollywood-Burbank Airport Travelers
"I do deeply regret what happened that day," Barrow said.
August 2, 2024
Two former Spirit Airlines gate agents shared the story behind the video that showed them their jobs at Hollywood-Burbank Airport.
Find out what's happening in Los Angeleswith free, real-time updates from Patch.
The video showed employees Sara Jane Barrow and Razia Singh yelling at travelers to "shut up" after a flight had been delayed for several hours, escalating everyone's frustration.
"I do deeply regret what happened that day," Barrow said.
Find out what's happening in Los Angeleswith free, real-time updates from Patch.
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