Department of Energy and Environmental Protection Public Utilities Regulatory Authority

As many CT customers are experiencing increases in electric bills, PURA is committed to hearing from the public. While we welcome feedback, please note that the best place to direct individual questions about your bill is to your utility company. Additionally, we kindly ask for your patience as PURA's small call center team works to respond to the large volume of inquiries being received. Please refer to these Frequently Asked Questions for further information: PURA FAQs

Cybersecurity and Connecticut's Public Utility Companies

On April 14, 2014, PURA issued a strategic plan, Cybersecurity and Connecticut's Public Utilities, which outlined a roadmap to strengthen the cybersecurity practices of public utility companies.  On April 6, 2016, PURA issued its Cybersecurity Action Plan, which established a collaborative process among State officials and Connecticut’s electric, natural gas, and major water utilities to conduct an annual review of the companies’ cybersecurity programs. 

Annual cybersecurity reports are available, below.

The State of Connecticut’s Cybersecurity Resource Page provides additional information and resources, including recommended best practices, for officials, private organizations, and individuals.