Wildcat Safety Guide

Call or text 911 for any emergency requiring police, fire, or medical assistance.
For non-emergencies, call 520-621-8273 (621-UAPD)

Contacting 911

The quickest and easiest way to obtain professional help for any type of emergency is to call or text 911. There are emergency phones available throughout campus locations including Blue Light emergency phone towers and phones in elevators, classrooms, and safe refuge areas.

When calling to report an emergency:

  • Stay calm.
  • Identify yourself and location immediately.
  • Carefully explain the problem.
  • Remain on the phone until the dispatcher tells you to hang up. If you cannot stay on the line, tell the dispatcher that you must leave and where you can be reached.

Tucson Main Campus 

  • Call or text 911. If you are connected with the local police department, identify your location as the University of Arizona and you will be connected to UAPD.

Distance Locations

  • Dialing 911 from any emergency or campus phone will directly connect you with the local police department.

 

Helpful Phone Numbers & Websites

24/7 Crisis Support

Arizona Poison & Drug Information Center
800-222-1222

Arizona Statewide Crisis Hotline
844-534-4673 - call
4HOPE (44673) - text

24-Hour Suicide & Crisis Lifeline
988 - call or text

Mental Health Support for Students (CAPS 24/7)*
520-621-3334
*After-hours crisis callers may speak with a Crisis and Access Specialist by pressing 1 at the automated message.

Find a full list of Tucson and National crisis resources and hotlines.

Community Resources (Non-Emergency)

 
Name Phone Number
University of Arizona Police Department (UAPD)  520-621-UAPD (8273)
Tucson Police Department 520-791-4444
Tucson Fire Department 520-791-4512
Report a Crime Tip (anonymously) 520-88-CRIME (27463)
SafeRide 520-621-SAFE (7233)
24 Hour Sexual Assault Hotline - Southern Arizona Center Against Sexual Assault

520-327-7273
1-800-400-1001 (toll free)

 
Name Phone Number
Phoenix Police 602-262-6151

Campus Roving Security Officer

602-827-2368

Campus Security (HSEB Lobby)
Hours: Mon-Fri, 7am - 7pm

602-827-4350

Sexual Assault Hotline (Maricopa County) 480-736-4949

 
Name Phone Number

Chandler Police Department

480-782-4130

Douglas Police Department

520-364-2677

Gilbert Police Department

480-503-6500

Nogales Police Department

520-287-9111

Sierra Vista Police Department

520-458-3311

Yuma Police Department

928-373-4700

Safety & Wellness Resources

Communication & Transportation

UAlert

The University uses UAlert text and email messaging to communicate swiftly and effectively with our campus community in the event of an emergency. Those in the Phoenix and Sierra Vista areas may choose to join the Greater Phoenix group or the Sierra Vista group for UAlert notifications in those locations.

University email addresses are automatically subscribed to receive UAlert email notifications. All students, employees, and designated campus colleagues (DCCs) with cell phone numbers in UAccess are automatically registered for UAlert text message notifications.

LiveSafe App

The LiveSafe app enables direct and discreet two-way communication with UAPD using text, picture, video, and audio. The LiveSafe app also lets users virtually walk their friends and family home with the SafeWalk feature. When reporting to UAPD via the LiveSafe app, a user has the ability to remain anonymous.

  1. Download the LiveSafe app
  2. Register with your mobile phone number and fill out your profile. Verify your account.
  3. Select University of Arizona as your organization. 

 

ASUA SafeRide

ASUA SafeRide provides a safe, night-time method of transportation to all university-affiliated persons on and around the main campus (Tucson).

Monday - Thursday | 6:30pm - 12:30am
Friday | 6:00pm - 10:00pm 

SafeRide is only available during the academic year (this service is paused during the summer).

NightCat by Lyft

Parking & Transportation Services (PTS) offers eligible University students, faculty, and staff free Lyft rides starting and ending on campus, Safeway on Broadway, or Walmart at El Con Mall ONLY.

NightCat is only available during the academic year (this service is paused during the summer).

 

Emergency Ride Home Program

Parking & Transportation Services (PTS) offers a free emergency ride home program for University employees and students who are alternative transportation users. Alternative transportation includes biking, walking, carpooling, or taking public transportation to campus.

This program is offered on Main Campus (Tucson) and Phoenix Bioscience Core.

 

Motorist Assistance Program

Parking and Transportation Services (PTS) offers a free Motorist Assistance Program for all University members in the following events: your vehicle needs a jump start, you accidentally locked your keys in your car, or you need to locate your car.

This program is offered on Main Campus (Tucson). 

 

University Public Map

The interactive public map shows locations of health & safety resources, parking, and more for main campus (Tucson), Phoenix Bioscience Core, and Sierra Vista campus. Health & safety resources include: accessible entrances, AED devices, Stop the Bleed kits, disabled parking, elevators, and emergency phones. 

Building emergency plans, which contain information about evacuation routes and shelter-in-place protocols, are also available by clicking on each building (with NetID login).

Explore the Public Map

Campus Resources

Disability Resource Center (DRC)

The DRC ensures disability access for campus, working to create a universally designed campus and reduce the need for individual accommodations through proactive collaboration with University partners. DRC is available to consult regarding disability access regarding emergency evacuation procedures.

Threat Assessment and Management Team

This multi-disciplinary team works together in evaluating and responding to threatening or potentially violent situations. TAMT depends on the campus community for early reporting of any concerning behaviors. 

Office of Institutional Equity

Individuals who believe they’ve been subjected to discriminatory conduct, including sexual misconduct, in violation of the University’s Nondiscrimination and Anti-harassment Policy may submit a report to the Office of Institutional Equity.

Student Wellness 

Campus Health

Campus Health promotes health, wellness, and safety by providing quality medical and mental health services through virtual and in-person care.

 

Counseling & Psych Services (CAPS)

CAPS offers a wide range of free resources and paid programs and services. To talk with a counselor, get started with medication, join a group, or start another mental health service, a Counseling & Consultation session is your first step. Schedule a Counseling & Consultation session on PatientLink or by calling CAPS. For immediate support during a mental health crisis contact CAPS 24/7 at 520-621-3334, and press 1 at the automated message if calling after hours.

 

Survivor Support Services

Individualized support is available to survivors as they decide where to go after being subjected to violence. This includes, but is not limited to, emotional support, academic support, referrals to supportive programs and services, and safety planning.

Dean of Students Office

The Dean of Students Office (DOS) provides programs and services to help students navigate resources, manage crises, life traumas, and other barriers to success. DOS also supports the University in maintaining a safe, healthy and responsible environment and serves as a resource for the university community when students exhibit concerning behavior.

 

Support for Arizona Online Students

Learn about health care, including mental health, options available to Arizona Online students.

Employee Wellness 

Life & Work Connections

Life & Work Connections connects University of Arizona benefits-eligible staff and faculty with resources, tools, and education to support their total health: physical, mental, emotional, financial, and social. Services are voluntary and confidential.

Employee Assistance Counseling

Life & Work Connections offers free, confidential, short-term counseling through ComPsych. This is available to all benefits-eligible employees, their dependents, and members of their households.

Workers' Compensation

Workers’ Compensation is a special form of insurance provided to all university employees, including staff, faculty, student workers, and graduate assistants/associates, who are injured while in the course and scope of employment. When an employee is injured on the job, workers’ compensation benefits are intended to cover the cost of all necessary medical treatment associated with the injury, including mental health care, and to pay the employee for lost work time. 

Safety Trainings

Safety Preparedness Training: Active Shooter

For any individuals who feel uncomfortable watching the video version of this training, there is an option to read important safety information. Audience: students, employees, DCCs. (Members of the community can view the public version of this training.)

 

UAPD Safety Presentations

Presentations include Active Shooter Response, Campus Safety, Theft Prevention, International Student Safety, and more. Many of these presentations are offered either in person or remotely. Audience: students, employees, DCCs, community members.

Risk Management Safety

Courses include Fire Safety Awareness, Fighting Fires with Portable Fire Extinguishers, CPR Classes, and more. Audience: students, employees, DCCs, volunteers.

Mental Health First Aid

Mental Health First Aid for Higher Education teaches you how to identify, understand and respond to signs of mental illnesses and substance use disorders. Audience: employees.

Recognizing & Responding to Concerning or Threatening Behavior

Learn how to recognize concerning or threatening behaviors, communicate and share concerns, and understand the threat assessment and management processes to identify, assess and manage concerning situations. Audience: students, employees, DCCs.

Emergency Procedures

All emergency procedures are available on the Emergency Management website.

FAQ: What is the difference between lockdown and shelter in place?

If you have heard the terms "Shelter in Place" and "Lockdown" and been confused as to what the difference is, don't worry, you are not alone. The distinction is not necessarily intuitive, but it is important. Both are instructions to put effective barriers between you and a threat. The difference is in the types of threats and what kind of barrier is called for.


A lockdown may be instructed during situations such as a hostile or armed intruder inside a building. A lockdown requires locking doors and windows and barricading oneself to block entry to a facility or to an office suite. 

A shelter in place is the use of a structure and its indoor atmosphere to temporarily separate you from a hazardous outdoor atmosphere. This can be because of a hazardous material incident or a weather-related emergency. It entails closing all doors, windows, and vents and taking immediate shelter in a readily accessible location.