We accept Visa, MasterCard, Discover, American Express as well as Apple Pay, Google Pay and ShopPay. Restaurant Chick-fil-A gift cards will not be accepted for payment, but we’re working on it. On your payment statement, the merchant of record will read H+S – SHOP CFA.

No, at this time, we do not offer gift cards for Shop Chick-fil-A merchandise, and Chick-fil-A restaurant gift cards are not accepted for payment on this site. If you’re interested in Restaurant Gift Cards, please see the Restaurant Gift Cards link in the footer at the bottom of the page.

Unfortunately, an order cannot be changed or canceled once it has been placed.

Instead, you will need to process a return within 30 days of delivery, following the return instructions via the Shop Chick-fil-A Returns Portal found in your confirmation email.

We offer free shipping for orders over $50 before taxes are applied. For orders under $50 before tax, a flat shipping rate fee of $9.95 is applied at checkout. All shipments are UPS Ground. For more information about shipping, view our Shipping Policy.

We know you can't wait. Be on the lookout for your order 5-7 business days after you receive the advanced shipment notice email confirmation.

At this time, we do not ship outside of the 50 United States. We cannot ship to Puerto Rico or other U.S. territories. For more information about shipping, view our Shipping Policy.

It won’t be long now. You will receive an email confirmation once your order is placed. When your order ships, you will receive another email with a link to your tracking number, so you can track the shipping of your order. Finally, you will receive another email once your order is delivered. For more information about shipping, view our Shipping Policy.

We're sorry to hear you're not happy with your purchase. Products are eligible for returns through our Shop Chick-fil-A Returns Center if they are unworn, undamaged, in "as new" condition, and you have initiated the return within 30 days after your order has been delivered. Due to this being a limited collection, we are unable to process exchanges. For more information about returning an item, costs associated with returns and other return questions, please review our Returns Policy.

We apologize for the inconvenience and want to make it right. Please contact customer service with the details of your order issues, and we'll work together to fix it. For more information about returning an item, please review our Returns Policy.

If you would like to stay in the know for restocks we recommend signing up for email notifications in the footer of this website.

On your bag page, you will see a box titled "Add a note to your order." Feel free to leave a message there, which will be printed on your packing slip and sent with your order. If you need a gift receipt, your packing slip can serve as a gift receipt, as it does not include pricing. Please note: Due to this being a limited collection, we are unable to process exchanges.

We'd be happy to assist you. Shop Chick-fil-A is operated by Harper + Scott, a Certified B Corporation™, on behalf of Chick-fil-A, Inc. Harper + Scott is a design studio and merchandise agency in NYC. Harper + Scott produces and/or sells all merchandise on this shop and are responsible for all aspects of your online experience. Please see our Terms of Service for more information. The customer service team is available Monday through Friday from 10am to 6pm EST. You may contact customer service via a form, at 888-507-6018 or [email protected] and the team will respond as soon as possible. You may also use our site chat bot for immediate assistance.

Phone: 888-507-6018

Email: [email protected]