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Hotel Chocolat Velvetiser Hot Chocolate Machine Complete Starter Kit, Copper

4.7 4.7 out of 5 stars 2,187 ratings
Amazon's Choice highlights highly rated, well-priced products available to ship immediately.
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£109.95
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Copper
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Purchase options and add-ons

  • EFFORTLESS USE. Add your choice of dairy or plant milk. Sprinkle in real chocolate flakes. Press soft touch button. 2.5 minutes later: pour smooth liquid velvet, at perfect drinking temperature – and serve hot or iced
  • CONTAINS - The Velvetiser hot chocolate machine - 10 single serve hot chocolates, milky, salted caramel, 70% classic, hazelnut and 85% dark, no powders, no syrups, just chocolate - 2 exclusive ceramic cup
  • CLASSIC DESIGN. Precision-engineered. Features a double-skinned metal body to help keep your drinking chocolate warmer for longer, dual spout for an exceptionally smooth pour with either left- or right-handed use, and a cast-iron handle reminiscent of vintage French stove-top ‘chocolatiers’, modernised with laser etching
  • TEMPERATURE TECHNOLOGY. The Velvetiser is designed to serve drinking chocolate at 68 – 70 degrees Celsius: the optimum melting point for chocolate.
  • MAGNETIC WHISK. Modelled on the ancient South American wooden whisk, the molinillo, for a velvet-smooth texture and a beautiful, silken froth
  • 12-MONTH FULL PARTS & LABOUR GUARANTEE. A minute to activate; a year’s peace of mind
  • EASY CLEANING. Pour in water and a drop of washing-up liquid, press the button, and let the Velvetiser do the hard work for you. A non-stick coating and removable, dishwasher-safe whisk makes cleaning effortless

Customer ratings by feature

Flavour
4.8 4.8
Easy to use
4.7 4.7
Easy to clean
4.7 4.7
Blending power
4.6 4.6

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This item: Hotel Chocolat Velvetiser Hot Chocolate Machine Complete Starter Kit, Copper
£109.95
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From the manufacturer

Velvetiser Hero Image
Hotel Chocolat

Velvetiser Drinking Chocolate System

In-home, barista-grade drinking chocolate system. Velvet-smooth hot or iced chocolate, chocolatey lattes and more, at home, in minutes...

Key Features

Velvetiser Dual Spout

Dual Spout

For an exceptionally smooth pour, and effortless left- or right-handed use.

Velvetiser Whisk

Magnetic Whisk

Modelled on the ancient South American wooden whisk, the molinillo, for a velvet-smooth texture, and a beautiful silken froth.

Velvetiser Pour

Temperature Technology

The Velvetiser is designed to serve drinking chocolate at 68 - 70 degrees Celsius: the optimum melting point for chocolate.

Ceramic Podcups

Includes 2 Podcups

Inspired by the shape of a growing cacao pod. Designed exclusively for us by Royal College of Arts ceramicist Andrew Wicks.

Velvetised or Velvet-Iced

Velvetised Hot Chocolate

Velvetised Hot Chocolate

The only hot chocolate maker imagined and brought to you by a chocolatier, the Velvetiser is designed to be as beautiful as the drink it creates and precision-engineered for effortless use. Simply add milk, sprinkle single-serve sachet, press the button, then 2.5 minutes later, pour.

Velvetiser Iced Chocolate

Velvet-Iced Chocolate

Creamy, cloud-like, comforting... and cooling. Serve your favourite Velvetiser drinking chocolate chilled for the ultimate pick-me-up. Sit back, sip, and succumb to the astonishingly smooth texture of velvetised chocolate poured over ice, with lashings of cold milk. Cooling, yet deeply satisfying.

Explore the Range

Copper Velvetiser Bundle

Velvetiser Starter Kit

Copper Velvetiser

Velvetiser - Copper

Charcoal Velvetiser

Velvetiser - Charcoal

White Velvetiser

Velvetiser - White

Customer Reviews
4.7 out of 5 stars
2,187
4.5 out of 5 stars
34
4.2 out of 5 stars
21
4.9 out of 5 stars
11
Price
£109.95 £99.95 £79.99 £99.95
Capacity
200ml 200ml 200ml 200ml
Machine Dimensions
L 21.80 x W 11.90 x H 20.20 cm L 21.80 x W 11.90 x H 20.20 cm L 21.80 x W 11.90 x H 20.20 cm L 21.80 x W 11.90 x H 20.20 cm
Machine Weight
1.157kg 1.157kg 1.157kg 1.157kg
Material
Aluminium Aluminium Aluminium Aluminium
Contains: Velvetiser Machine
Contains: 2 x Ceramic Podcups
Contains: 10 x Single Sachets
Easy Cleaning

Drinking chocolate, but not as you know it

Velvetiser Sachet Selection

Assorted Sachets

Velvetiser Milky 50% Drinking Chocolate

Milky 50% Sachets

Velvetiser Hazelnut Praline Drinking Chocolate

Hazelnut Praline Sachets

Velvetiser Salted Caramel Drinking Chocolate

Salted Caramel Sachets

Velvetiser Classic 70% Drinking Chocolate

Classic 70% Sachets

Customer Reviews
4.6 out of 5 stars
2,006
4.6 out of 5 stars
2,006
4.6 out of 5 stars
2,006
4.6 out of 5 stars
2,006
4.6 out of 5 stars
2,006
Price
£31.90 £29.90 £29.90
Pack Contents
20 Sachets 20 Sachets 20 Sachets 20 Sachets 20 Sachets
Suitable for Hot Chocolate
Suitable for Iced Chocolate
Assorted Flavours
Box Dimensions
‎23.2 x 15 x 10 cm ‎23.2 x 15 x 10 cm ‎23.2 x 15 x 10 cm ‎23.2 x 15 x 10 cm ‎23.2 x 15 x 10 cm
Box Weight
700g 700g 700g 700g 700g

Product information

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Hotel Chocolat Velvetiser Hot Chocolate Machine Complete Starter Kit, Copper


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Customer reviews

4.7 out of 5 stars
2,187 global ratings

Customers say

Customers like the smoothness, quality and performance of the small home appliances. They mention that it makes delicious hot chocolate and turmeric latte. They are also satisfied with ease of cleaning, ease of use, and appearance. That said, opinions are mixed on temperature and value.

AI-generated from the text of customer reviews

161 customers mention ‘Quality’158 positive3 negative

Customers are satisfied with the quality of the small home appliances. They mention that it makes delicious hot chocolate, turmeric latte, and milky coffee. They also appreciate the rich smooth chocolate flakes whisked into hot milk.

"...yourself to the best hot chocolate you can buy There are many flavours and versions, standard hot chocolate comes in 50% (milky), 72%, 85% or 100%..." Read more

"The velvetiser is a quality product that is straightforward to use, I chose the copper finish as it looks great!..." Read more

"It feels like a high quality product and produces incredibly silky hot chocolates!..." Read more

"...it is expensive, but it looks great, quiet operation and makes drinks taste more expensive and luxurious...." Read more

85 customers mention ‘Ease of use’85 positive0 negative

Customers find the small home appliances straightforward to use. They say it's easy to set up and clean, and that the velvetiser is easy to use with cocoa powders. They also mention that pouring out is simple with the chunky handle and small spout indentation.

"...Pouring out is simple, the chunky handle and a small spout indentationon both sides mean is just as easy whether you are left or right handed...." Read more

"The velvetiser is a quality product that is straightforward to use, I chose the copper finish as it looks great!..." Read more

"Easy to use, easy to clean and despite instructions works ok with cheaper hot chocolate- just clean it well!Superb quality" Read more

"...So simple to use and makes incredible silky smooth hot chocolate (or even just milk to add to coffee for the ultimate latte or cappuccino)...." Read more

63 customers mention ‘Appearance’63 positive0 negative

Customers like the appearance of the small home appliances. They say it looks good, is a beautiful piece of machinery, and is well designed. They also love the ceramic cups and the hot chocolate flavours are delicious.

"...Also they look amazing, are just the right size, and add to the special experience you feel when using the Velvetiser...." Read more

"...that is straightforward to use, I chose the copper finish as it looks great!The unit is easy to use with a defined MAX level mark...." Read more

"...Overall, yes, it is expensive, but it looks great, quiet operation and makes drinks taste more expensive and luxurious...." Read more

"...Otherwise, it is very nice and useful product for while family. I recommend it. Thank you very much. Martin D." Read more

57 customers mention ‘Ease of cleaning’54 positive3 negative

Customers find the small home appliances easy to use and clean. They mention that it works with no issue and is easy to take apart when cleaning.

"...Before I discuss taste, cleaning is easy, the stirrer is a patented magnetic device which clips in and out and easy to rinse...." Read more

"...The unit is easy to use with a defined MAX level mark. Washing is easy the unit is simply filled with water to the MAX then with 1 drop of washing..." Read more

"...It heats up the drink relatively quickly and is very easy to clean. I normally put a squirt of dish soap in, top up with water and give it a cycle...." Read more

"Easy to use, easy to clean and despite instructions works ok with cheaper hot chocolate- just clean it well!Superb quality" Read more

55 customers mention ‘Performance’46 positive9 negative

Customers like the performance of the small home appliances. They say it does an amazing job, is easy to use and clean, and the results are worth it. They also mention that the velvetiser works with no issue and is easy for heating any liquid.

"Easy to use, easy to clean and despite instructions works ok with cheaper hot chocolate- just clean it well!Superb quality" Read more

"...The velvetiser works with no issue and is easy to use and clean...." Read more

"Machine worked well up until in burned just past two years old with not alot of use..." Read more

"...Works really well, super easy to use and clean and all enough to store away very easily...." Read more

18 customers mention ‘Smoothness’18 positive0 negative

Customers are satisfied with the smoothness of the product. They mention that it makes a lovely smooth drink, smooth chocolate, and creamy. Some say that the unit is ergonomic and aesthetic perfection.

"...Even the dish soap comes out velvet smooth!..." Read more

"...Just the right temperature to drink immediately and it really is silky and like velvet...." Read more

"Love it it’s so smooth and tasty" Read more

"...So simple to use and makes incredible silky smooth hot chocolate (or even just milk to add to coffee for the ultimate latte or cappuccino)...." Read more

105 customers mention ‘Value’66 positive39 negative

Customers are mixed about the value of the product. Some mention it's well worth the purchase, worth paying a little extra for the very best hot chocolate, and a perfect luxury item. However, others say it'll be underwhelming for the money, the chocolate sachets are expensive, and too wasteful.

"...Likee the chocolate sachets & tubs, it is worth paying a little extra for the very best hot chocolate experience...." Read more

"...on this product I was torn as to whether or not this was worth the hefty price tag. It is, every single penny!Many mentioned the temperature...." Read more

"...So it is fairly expensive what what is effectively a milk frother but however it works it doesn't make a difference and is you love hot chocolate..." Read more

"...Well worth the purchase." Read more

54 customers mention ‘Temperature’32 positive22 negative

Customers are mixed about the temperature of the small home appliances. Some mention that it makes smooth hot chocolate at the perfect drinking temperature, while others say that it does not make it hot enough.

"...It heats up the drink relatively quickly and is very easy to clean. I normally put a squirt of dish soap in, top up with water and give it a cycle...." Read more

"...Some have commented that the machine doesn't make scalding hot chocolate, however that is the point, scalding hot milk destroys much of the subtle..." Read more

"...be hot and while admittedly, this is not piping hot, it is perfect drinking temperature.Looks wise (I bought copper), it is stunning...." Read more

"...Just the right temperature to drink immediately and it really is silky and like velvet...." Read more

Real quality designed product.
5 out of 5 stars

Real quality designed product.

We have finally purchased the right product to make a hot chocolate maker. I love the design of the product. It spins inside when it heats up milk with chocolate powder. It turns off itself when the beverage is done and ready. Cleaning is a bit tricky around the bottom edge even when you use water to clean it itself. It warmes up the water but still leaves a bit of chocolate product on the bottom. Otherwise, it is very nice and useful product for while family. I recommend it. Thank you very much. Martin D.
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Top reviews from United Kingdom

Reviewed in the United Kingdom on 3 January 2021
Colour Name: CopperVerified Purchase
I've had this for six months so time to review. I bought the machine while shielding & alone as a "cheer up" gift to myself. I thought perhaps the novelty might wear off but this amazing hot chocolate maker is still used daily and has become as essential as my coffee machine or kettle!

Firstly the price, some have commented that £100 is too much for a hot chocolate maker, however this is less than a quarter of the price I paid for my coffee maker. For the price you get an amazingly well engineered machine (as you'd expect from Dualit who make the machine for Hotel Chocolat), plus two designer chocolate cups.
Using the maker is really simple, add milk (incl almond or oat alternatives to dairy), add in a sachet of Hotel Chocolat (or required amount from their larger packs), then just press the button. In 2.5 mins the machine has heated the chocolate to the optimum temperature and whipped the chocolate into a unique light velvet texture.

Some have commented that the machine doesn't make scalding hot chocolate, however that is the point, scalding hot milk destroys much of the subtle flavours a quality hot chocolate should have. If you need to have the drink so hot then there's no point in buying anything other than bargain supermarket chocolate as you are destroying the flavour.
You can warm the cups (the instructions suggest this), although you can use hot water, I just put one empty cup in the microwave for 20 seconds while the Velvetiser is doing its magic.
Onto the cups, I have arthritis so expected not to use a cup with no handle. However these cups, designed around the shape of a cocoa bean, have ridges around which make holding the cups really easy. Also they look amazing, are just the right size, and add to the special experience you feel when using the Velvetiser.
After 2.5 mins the machine stops whirring and the light goes out and it's ready for pouring! I thought I'd miss that there's no beep to signal it being ready, that's about the only thing I'd want to add to the machine, but to be honest you are hovering by the machine waiting for your hot chocolat so it's not a problem. Pouring out is simple, the chunky handle and a small spout indentationon both sides mean is just as easy whether you are left or right handed.
Before I discuss taste, cleaning is easy, the stirrer is a patented magnetic device which clips in and out and easy to rinse. Although you can't immerse the machine in water, you just need to rinse out the inside with warm water, maybe a drop of washing up liquid, then wipe dry. The exterior (copper was my choice) just needs a wipe to look as good as new.
Now to tasting!!
If you've had a Hotel Chocolat hot chocolate before, you'll know what to expect, if not you are treating yourself to the best hot chocolate you can buy There are many flavours and versions, standard hot chocolate comes in 50% (milky), 72%, 85% or 100% (really extreme chocolate taste!)
Also a mint Chocolate, Chilli (surprisingly good even for me who doesn't like heat/spice), White chocolate with vanilla, Hazelnut, Salted Caramel. New this year are coffee lattes, plus Hotel Chocolat have seasonal specials, such as the amazing Clementine & Salted Caramel (which needs to be permanent!) You no longer get a pack of hot chocolate sachets with the machine. I recommend with the you buy a box of their assorted flavours (10 sachets in a box), as some flavours that you might not expect to like become your favourite!
Being Hotel Chocolat, all of their products do not contain artificial flavour or colours, and they are a true ethical company. Some are Vegan as well as vegetarian (but like their Vegan Friendly chocolates you'd never know, which is the biggest complement you can pay!)

Phew sorry it took a long review, but this machine, after six months, is still used daily and I absolutely love it. The Velvetiser is a premium product but well worth its price, looking as good as new despite repeated use.
Likee the chocolate sachets & tubs, it is worth paying a little extra for the very best hot chocolate experience. (And farmers are paid a decent price) The number of five star reviews confirm this.

If you love Hot Chocolate, definitely treat yourself to the very best, you deserve it!!
226 people found this helpful
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Reviewed in the United Kingdom on 2 June 2024
Colour Name: CopperVerified Purchase
The velvetiser is a quality product that is straightforward to use, I chose the copper finish as it looks great!
The unit is easy to use with a defined MAX level mark. Washing is easy the unit is simply filled with water to the MAX then with 1 drop of washing up liquid turn on and wait 2.5 minutes then pour away and dry.
The one caution is the unit has to be attended - the instructions advise the unit not be left plugged in or turned on when not in use, seems sensible for most machines?
It makes fantastic hot chocolate without burning the milk depending on your choice of chocolate. It is also possible to take your favourite bar of chocolate, grate it then add to the velvetiser.
In truth any drink made with hot milk can be made in the unit eg Ovaltine, Horlicks, coffee etc.
I rarely buy hot chocolate outside now as it is better to make it at home!
Reviewed in the United Kingdom on 15 July 2024
Colour Name: CopperVerified Purchase
It feels like a high quality product and produces incredibly silky hot chocolates!

It heats up the drink relatively quickly and is very easy to clean. I normally put a squirt of dish soap in, top up with water and give it a cycle. Even the dish soap comes out velvet smooth! Sometimes there’s some sediment at the bottom that you’ll need to wipe clean but it’s wide enough to fit your hand in so that’s no issue.

I’ve bought one for a gift and they absolutely loved it.
Reviewed in the United Kingdom on 29 December 2022
Colour Name: CopperVerified Purchase
After reading some conflicting reviews on this product I was torn as to whether or not this was worth the hefty price tag. It is, every single penny!
Many mentioned the temperature. I like my hot drinks to be hot and while admittedly, this is not piping hot, it is perfect drinking temperature.
Looks wise (I bought copper), it is stunning.
It is difficult to see the fill level, but once you know how much volume is added with the bubbles, it's easier to use the included cups to measure.
Instructions state to re-start the cycle with washing up liquid and water for automatic cleaning, though I find for a thorough clean, I still need to lift the whisk mechanism and wipe out by hand.
The most important feature for me is that it is not necessary to use the hotel chocolat sachets. I have had good results grating dark chocolate and using that with milk. Better than that, I use a cheap, supermarket brand instant hot chocolate with water and the velvetiser makes it taste like a tassimo using a cadbury hot chocolate pod. So once you've shelled out for the veveltiser, you can have expensive tasting hot chocolate at a fraction of the price.
I also liked that it comes with a recipe book for chocolate mousse and chocolate dipping sauce.
Overall, yes, it is expensive, but it looks great, quiet operation and makes drinks taste more expensive and luxurious. Much quicker (and probably more energy efficient than boiling a kettle).
If you're on the fence as I was, buy it, you won't regret it.
75 people found this helpful
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Reviewed in the United Kingdom on 31 May 2024
Colour Name: CopperVerified Purchase
Easy to use, easy to clean and despite instructions works ok with cheaper hot chocolate- just clean it well!

Superb quality

Top reviews from other countries

Sue MacDowall
5.0 out of 5 stars Amazing hot chocolate maker
Reviewed in Australia on 29 January 2024
Colour Name: CopperVerified Purchase
This machine is so basic to use. It fluffs the milk and produces the best hot chocolate I’ve tasted in years. It was a birthday present, now I have to get another one!
Agooddane
5.0 out of 5 stars Gorgeous appliance and perfect chocolate
Reviewed in Australia on 6 June 2022
Colour Name: CopperVerified Purchase
Thrilled about the elegant jug (copper a good choice), and it works quietly and effectively in producing silky hot choc...yummy. Its easy to clean and has gained a permanent position on my bench. Previous review flagged Aus incompatibility - its not a big deal. From the UK the electrical compliance is fine.. just buy an adapter to fit our powerpoints. Inexpense and safe. Another reviewer advised that we cant buy the Hotel Chocolate chocolate, and reading the instructions the manufacturer tells us to only use their porduct. But the mechanisn is very simple, and any locally available product works perfectly. You can get creative and make your own...I tried a popular chocolate orange from the supermarket and pulsed it in a food processor for a couple of seconds. Ta daaa! However if Amazon decides to stock the boxes of sachets, can we have the Black Forest - heavenly.
6 people found this helpful
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Julie Stanley
5.0 out of 5 stars Makes fantastic hot chocolate
Reviewed in Australia on 22 April 2022
Colour Name: CopperVerified Purchase
Love this product. It makes THE best hot chocolate. My only complaint is that you can only make 1 cup/ mug at a time. It would be fantastic if it held enough for 2.
uag
5.0 out of 5 stars Smooth hot chocolate
Reviewed in Australia on 2 May 2021
Colour Name: CopperVerified Purchase
This velvetiser does indeed produce the smoothest most velvety hot chocolate! So delicious! However, a massive negative is that additional sachets cannot be bought separately at the moment! Please help rectify this issue Amazon! Thanks in advance!
6 people found this helpful
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Kindle Customer
4.0 out of 5 stars Delicious but need international shipping for chocolate sachets please
Reviewed in Australia on 27 April 2024
Colour Name: CopperVerified Purchase
Love the Velvetiser - easy to use, tastes great and looks good on the bench. East to add a converter plug to the machine to use in Australia. Only complaint is not being able to purchase the chocolate sachets online - not available on amazon and no international shipping from the supplier. These sachets taste better than alternatives I have tried so far and there is greater choice of flavours. Sounds like company is missing out on sales from this perspective. Please add in this option.
One person found this helpful
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