Customer Review

Reviewed in the United States on July 16, 2023
I first was skeptical of the price versus the quality that would end up at my door. They shipped it quickly and I was amazed at the actual size, quality and weight. The unit was very easy to install I just caution anyone looking to buy one to really think on placement. The electric wire is very expensive and you have to run 2 sets of it, I used 6-2 romex x 2 and then had to buy 2- 40amp 220 breakers. Depending on how far from your breaker box is from the unit it may cost you more in wire than the unit itself. Installing the hanger brackets needs to be precise measurement it calls for in the install directions, being off by an 1/8 inch doesn't let it sit tight on the wall. At this time it has been 3 days since I installed it and it works great, very easy to set the temp. I personally like seeing the actual flow rate displayed when it calls for hot water. It brings the water temp up quickly and it holds it at that temp consistently. I understand that the water temp output will be directly affected to the water temp input so we will wait and see what the winter has in store for us but I feel confident that I chose the correct size and proper placement. At this point in time I am very pleased that I purchased this unit and I would recommend it to anyone skeptical on buying one. Just remember buying the proper unit for your area and household size does make a difference. I also needed to contact Ecotouch after I placed my order and they responded quickly and politely.
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5.0 out of 5 stars Very nice quality works great! I would buy again.
Reviewed in the United States on July 16, 2023
I first was skeptical of the price versus the quality that would end up at my door. They shipped it quickly and I was amazed at the actual size, quality and weight. The unit was very easy to install I just caution anyone looking to buy one to really think on placement. The electric wire is very expensive and you have to run 2 sets of it, I used 6-2 romex x 2 and then had to buy 2- 40amp 220 breakers. Depending on how far from your breaker box is from the unit it may cost you more in wire than the unit itself. Installing the hanger brackets needs to be precise measurement it calls for in the install directions, being off by an 1/8 inch doesn't let it sit tight on the wall. At this time it has been 3 days since I installed it and it works great, very easy to set the temp. I personally like seeing the actual flow rate displayed when it calls for hot water. It brings the water temp up quickly and it holds it at that temp consistently. I understand that the water temp output will be directly affected to the water temp input so we will wait and see what the winter has in store for us but I feel confident that I chose the correct size and proper placement. At this point in time I am very pleased that I purchased this unit and I would recommend it to anyone skeptical on buying one. Just remember buying the proper unit for your area and household size does make a difference. I also needed to contact Ecotouch after I placed my order and they responded quickly and politely.
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