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Customer Review
Reviewed in the United States on April 25, 2024
I would avoid this particular model going forward, if not Mophie altogether. Not only is this model heavier than similar competitors, but they have known issues for this model but do not seem to have bothered to fix it. I experienced 3 bad ones, with the original not holding a full charge before depleting, and the two replacements not working at all, in line with the others online reporting problems. The problems you will find online include four blinking LED dots when charging, and not charging any other device or accepting a charge regardless of circumstance.
Unfortunately, they make you pay to have a replacement shipped under warranty, and then when *their* carrier loses the return package with the bad one, they hesitate to refund you the money. Their support people seem helpful enough when you can reach one, but they take days to respond. Mophie used to be great, but that seems to have changed.
Unfortunately, they make you pay to have a replacement shipped under warranty, and then when *their* carrier loses the return package with the bad one, they hesitate to refund you the money. Their support people seem helpful enough when you can reach one, but they take days to respond. Mophie used to be great, but that seems to have changed.
